This property is convenient to main street, tubing, restaurants, etc. this particular unit does not have access to control its own HVAC temperature as the main thermostat is located in the upstairs unit. You could hear almost every move the upstairs neighbors made, especially when walking - sounded like they were gonna start line dancing at any minute. The yard between the condo and riverbank had dog poop so you had to watch where you stepped. There was no relaxing sitting area near the river and the unit is about 50-60 yards from the river bank. You can't see much of the river from the condo. There is no porch for you to sit outside and try to see the river. The condo itself is small but good for a short stay. The couch in the living room is not comfortable and feels worn out. The only window in the condo, located in the living room, has no blinds and very sheer curtains so you do feel exposed during the day and night.
Les points faibles : Communication et exactitude de lâannonce
Very disappointed
Property did not live up to the photos we saw. The property was freezing when we went in and there was no thermostat to control temperature. Only a couple space heaters. After communicating with Vacasa, we learned the unit above us is where the owners live and they control the heat. They told us they would try to get in touch with them but that is ridiculous to even think we canât control our own temperature. We had no results and left the property and checked into a hotel Friday evening. Will not use Vacasa. Asked for a refund and were told they would put a ticket in. Not what weâre expecting for our anniversary. Very disappointed.
The location was perfect, it was a short but beautiful walk to downtown Helen. We went for Oktoberfest and it was a great time! The apartment was clean for the most part. I did notice some spiders and webs in the corners of the walls. Iâd say they could be a little more detailed when cleaning and vacuuming. Overall, a good experience aside from the 10AM check out.
It was clean and cute. But there were no HVAC controls and the Ac wasnât working. No hot water in the shower but there was everywhere else. The condo was hot at night and nobody could sleep. Pictures were deceiving.
Overall the condo was very clean and neatâŠ.we were overall satisfied with the condo itself. Be aware that the screened in porch that is visible in the picture is padlocked and not usable and it is a very long walk to town.
The layout of the house was not functional. I reached out to you to find out were the thermostat for the heat was. I received a call the next day on Wednesday at 3:00 pm. I was informed that the heat would be bumped up because the thermostat was located in the condo above us. It was never adjusted and it was very cold at night in the condo. The bed was very soft and was very hard to get sleep.
A week before our stay I called due to a death in the family. I was told that they could not move or reschedule or reservation. They were very insensitive to something that was out of our control. When we arrived, the room smelt like weed and there is supposed to be no smoking on the property per the website. We brought in out things and went to leave and the door would not stay locked. After I reached out after some time it mysteriously locked and we were able to leave to do some activities. The satellite tv kept going off even though there was no bad weather/storms. I tried to watch Netflix and it wouldnât let me even when I tried to cast it to the tv thru my phone. I got so frustrated with it and exited out of Netflix. It turned to a black screen and just said exiting for over 30 mins. I turned of the tv and back on and it was still showing exiting. I had to restart the whole satellite to make the tv work again. The tv situation was so aggravating you didnât even want to try to watch it. The kitchen was under stocked- it literally had 1 bowl to eat out of. The smoke alarm went off as it was so close to the stove. You have no control of the AC. The people upstairs were so loud it sounded like it was fight night upstairs. I complained and was told that they do not manage the upstairs unit that I would have to call the authorities. The shower was smaller than a closet- if me or my husband was any bigger we would not have been able to shower. Even my 6 year old was complaining about not having any room to move. Either the walls/ door were touching you the entire time. It was not as close to the river as the site made it seem to be. We came back from putt putt one night and there wasnât a single light in the entire complex on/ working. We ended up leaving the night before so that we could go home and get a goods night sleep. I would not stay here again.
Upon entry, We were impressed. It smelled and appeared clean. It wasnât dusty at all. The bathroom and kitchen plus appliances were very clean. The room was very clean, walk in closet was perfect, sheets were clean and bed comfortable. The only things that made me go đ€ âhmmâ was that there was no washer and dryer and the noise from the upstairs tenants walking around was bothersome. Other than that, everything was great.
The condo was nice, the dining room could easily be turned into a second bedroom. The people upstairs was very loud. The place was very cleaned and stocked with linens and items you may need on a long stay
The location was central to everything and you could drive to Helen within 5 minutes. We never tried walking and the road leading to Helen didnât seem very pedestrian friendly. But it was easy to find parking. The apartment was well stocked with everything you would need for an overnight visit.
The entire stay and experience was excellent: from the instructions and preparations beforehand to the stay and check out later. The property was just as described with a few nice and personal details added here and there for the upcoming holidays.
It was very clean and well organized.
Check in as well as check out were quick and simple. I would love to come back and I would definitely recommend there.
Got away for a few days while we had someone to care for my father in law. Just needed some time to decompress from providing daily care for him. Relaxing spot: swing at the riverâs edge.
The condo is located on the south end of town so it is a little walk to town but the area is very quiet! We enjoyed our stay very much and the condo was perfect for my husband and I. Would definitely stay there again!!!