4/10 Médiocre
Nicole S.
24 avr. 2025
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Unit ok, building needs major work…
The unit was overall nice. I did catch my 2.5 year old trying to eat what appeared to be a full plate of spilled food dried on the ground btw the bed and wall from prior visitors… so cleaners are not thorough. Otherwise unit was as expected. We did spring break here with 3 kids ages 2.5, 4.5 and 6.5… they were most excited about having pool access. On the very first day of our stay the pool and hot tub closed because the plumbing backed up and sewage poured into the pool and all around the pool area. It was closed the rest of our stay. It also was not cleaned up in a timely manner and for 3 days I had to coach my kids to avoid walking in the sewage around the pool and in parking lot that had visible feces and toilet paper. It looked and smelled as you would expect. One of the elevators also broke down so for most our week the entire building was waiting on 1 elevator. Lastly, the washing machines on our floor didn’t work so we had to take laundry up and down floors to wash it. Not a big deal if you just wash one load during your stay… but the unit is very stingy on towels. 1 hand towel, 2 wash cloths and 2 big towels per bedroom meant to accommodate 4 people. We were doing laundry every other day just to make sure everyone had a clean towel. I gave it 2 stars for good location and pretty unit, but cleaning is below average and building is very under maintained with a run down feel as many things are broken down. Pool being closed was a huge let down for our family’s vaca.
Nicole S.
Séjour de 6 nuits en avril 2025
