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Hale Ohana - Accueil Premier Beachfront avec intimité et accès direct à la plage!
Maison spacieuse en bord de mer, parfaite pour les petites réunions de famille, avec une immense véranda principale en plus d'une véranda hors de chaque chambre. La maison peut accueillir jusqu'à 10 personnes et est adjacente à une plage de sable blanc. La cuisine est équipée d'un four micro-ondes et d'un lave-vaisselle. Hale Ohana est également livré avec DVD par câble, stéréo et accès Internet haut débit. Les salles à manger et le salon ont une vue panoramique spectaculaire sur l'océan Pacifique qui permet des heures d'observation des baleines et des tortues de mer. Depuis octobre 2019, nous sommes heureux d'annoncer que 4 chambres disposent désormais de la climatisation! Pas de climatisation disponible dans le loft de la 5e chambre ou dans la cuisine / le salon. La literie Hale Ohana comprend 1 lit king, 3 reines et 2 lits jumeaux.
(LES RÉCEPTIONS, LUAU ET LES PARTIES DE TOUT TYPE SONT STRICTEMENT INTERDITES)
TVNC # 1211
GE / TA - 063-636-6848-01
* Veuillez consulter le contrat de location pour toutes les conditions / conditions de réservation.
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
Numéro d’enregistrement de l’hébergement : 260070240000, GE-063-636-6848-01, TA-063-636-6848-01
À propos du quartier
Koloa
cette maison de vacances vous donne rendez-vous à Koloa sur la plage, dans le quartier Poipu. Envie de découvrir ce que vous réservent les environs ? Dirigez-vous vers les célèbres Centre international de Lawai et Activité ludique Kilohana Plantation, ou laissez-vous surprendre par la beauté de la nature locale auprès des magnifiques Plage de Poipu et Réserve naturelle de la grotte Makauwahi. Les agréables ʻAuliʻi Lūʻau et Allerton Garden méritent aussi une visite. Les points d'eau des environs sont le décor idéal pour vous adonner à de nouvelles activités telles que le jet-ski et la plongée sous-marine tandis que les amoureux d'aventures en plein air pourront plutôt opter pour la randonnée à pied ou à vélo et les promenades à cheval.
Koloa, HI
À proximité
Plage Baby - 2 min à pied - 0.2 km
Plage Lawai - 8 min à pied - 0.7 km
Poipu Shopping Village (boutiques et événements culturels) - 19 min à pied - 1.6 km
Kiahuna Beach - 3 min en voiture - 1.9 km
Plage de Poipu - 5 min en voiture - 2.6 km
Comment se déplacer
Aéroport de Lihue (LIH) - 30 min en voiture
Restaurants
Poipu Shopping Village - 6 min en voiture
Brennecke's Beach Center - 8 min en voiture
Starbucks - 6 min en voiture
Bubba Burgers - 8 min à pied
Keoki's Paradise - 6 min en voiture
Foire aux questions
Les animaux domestiques sont-ils admis dans l'hébergement Hale Ohana - Accueil Premier Beachfront avec intimité et accès direct à la plage! ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
Quelle est l'heure d'arrivée à l'hébergement Hale Ohana - Accueil Premier Beachfront avec intimité et accès direct à la plage! ?
Les arrivées sont prévues à partir de 16 h 00.
Quelle est l'heure de départ de l'hébergement Hale Ohana - Accueil Premier Beachfront avec intimité et accès direct à la plage! ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement Hale Ohana - Accueil Premier Beachfront avec intimité et accès direct à la plage! ?
Sur la plage et les pieds dans le sable, cette maison de vacances dans la zone de Poipu est à deux pas de Plage Baby et à 2,7 km du site suivant : Plage de Poipu. Plage Lawai et Parc Prince Kuhio se trouvent également à moins de 10 minutes de là.
Avis
9,8
Exceptionnel
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 45 avis sur 50.
10 – Excellent
45
Note des voyageurs de 8 (Bien), d’après 4 avis sur 50.
8 – Bien
4
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 50.
6 – Satisfaisant
0
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 50.
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 50.
2 – Horrible
1
8,8/10
Propreté
9,6/10
Arrivée
10/10
Communication
10/10
Emplacement
10/10
Exactitude de l’annonce
Avis
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Kristi M.
1 avr. 2025
Spring break getaway
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is an incredible home and Garden Island Rentals was extremely helpful and responsive to any questions I had. The home was clean, well stocked and comfortable. I can’t wait to return!
Kristi M.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Debbie O.
10 avr. 2025
Fabulous Family Vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The Hale O’Hana is an absolutely stunning property! The home is gorgeous! It is spacious, tastefully decorated, lots of room. Perfect for our family of six. Two couples in master bedrooms and two teenage girls each had their own rooms. We had a spare loft bedroom for friends that came over from another island for a couple nights. The large veranda with sweeping views is so wonderful. And the wide stairway goes down to a beautiful lawn and entrance to Baby Beach. Garden Island Rental was great to work with, responsive and very friendly! Overall, just a fabulous experience in every way!!
Debbie O.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Robert L.
15 déc. 2024
A lovely home in a beautiful setting!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It's hard to imagine a better setting. From the open layout, to the grassy area to play, to the beach just steps away, to the picture perfect sunsets. Our family loved it all!
Robert L.
10/10 Excellent
Shannon T.
3 déc. 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautiful!
We had a delightful stay at this property. Everything was as pictured and the hosts were very responsive and helpful. One note, it’s actually four bedrooms and a loft upstairs. It’s a very large space but doesn’t have a door.
We love this home and hope to return!
Shannon T.
Séjour de 10 nuits en novembre 2024
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
sydney b.
27 mars 2022
Perfect for Family Gathering
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great accommodation for the 10 of us to celebrate my mom's birthday! So relaxing and peaceful. Magical little beach great for a quick swim/snorkel.
sydney b.
Séjour de 5 nuits en mars 2022
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Emily K.
19 oct. 2023
A Dream Come True
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The home was amazing. The property was even better... the views the best! You don't even have to leave the house- Baby Beach was perfect, the snorkeling there was incredible: sea turtles everyday, dolphins, seals: oh my! I will go back as many times as I can!
Emily K.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Lance M.
18 mai 2022
June 2019 Stay at Hale Ohana
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The home was a great base for our activities on Kauai. It was conveniently located to all south-side restaurants, beaches, golf and tourist locales. The house was well stocked with towels, beach toys, and kitchen items. It was warm during our stay so the extra fans were put to use - although 2 ceiling fans on the lanai would have helped.
Lance M.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
SANDRA E.
5 janv. 2022
Kauai Dreams
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The key to a great family vacation is a great house, which we got with Hale Ohana. Upon arrival, our family was ecstatic when we discovered the backyard and the spacious lanai. We took all of our meals outdoors, enjoying the scenery. I wish I could give more than five stars on the review. We can't wait to make a return trip to Kauai and stay at Hale Ohana again.
SANDRA E.
Séjour de 7 nuits en décembre 2021
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Ilsa W.
13 mai 2022
Dreamy Vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have stayed in Hale Ohana many times and it never disappoints! This beautiful home is perfect for both families with kiddos and couples. Each bedroom has its own bathroom and beautiful ocean view. The kitchen is well equipped and living areas are very comfortable. The lanai is the place to be! You can’t beat the view...from sun up to sun down, the scenery is ever changing and mesmerizing. A true piece of paradise!
Ilsa W.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Ilsa W.
18 mai 2022
Slice of Paradise
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have stayed in this beautiful home several times and it never disappoints! First, you can't beat the view. Not only does the lanai have a fantastic ocean view, but all of the bedrooms also have ocean views. The kitchen is very well stocked and has everything you need to cook your delicious Hawaiian meals. All of the bedrooms are comfortable and well appointed. Great laundry room. You can spend hours on the lanai watching the ocean and experiencing the incredible sunsets. You won't regret staying in this magnificent home!
Ilsa W.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Rachel C.
18 mars 2022
10 out of 10
Rating Details:
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This home exceeded expectations. The privacy, quiet and views are incredible. The home was perfect for all 8 of us including 2 mother in laws. The ac units in each bedroom helped us all sleep like babies. BBQ’s on the back deck and family meetings on the lanai listening to the waves crash will be memories we will always remember. The home is well stocked with everything you need to cook and clean up after yourselves. We loved the beach chairs, snorkel gear & beach towels. Communication with GIR was excellent and I plan on booking this spot again in the future. Thank you for hosting such an amazing experience!
Rachel C.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Wendy J.
7 juin 2022
Paradise!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
First off, the cleaning was the best I've seen since Covid! I can even tell they sanitized the refrigerator and when we were vacating, they were carrying in replacement pillows! The AC in the bedrooms definitely made our stay comfortable but all our time was spent on the lanai soaking in the scenery. The sunsets were fabulous. We even had a view of the spouting horn! I also loved being on the beach so we could access at our leisure. Garden Island was quick to respond and checked on us throughout our stay. Definitely customer friendly and would book with them in the future.
Wendy J.
8/10 Bien
Paige T.
27 mars 2023
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
I want to give it five stars but....
The location of our rental could not have been more perfect! The view was incredible and the small beach out front was an absolute joy (and the sea turtle that visited every day)! Our morning walk to Living Foods coffee was a treat too. The rental had everything we needed as far as space and conveniences. A couple of issues arose while staying and were very quickly addressed by Garden Island staff. Some feedback would be that the house needs a deep cleaning (carpets, fans and cupboards) and a bit of updating. Parts of the house are "run down" from use...like some of the furniture and kitchen. I feel like the cleaning crew is likely moving through the house at warp speed to prepare for the next tenant....the amount of dirt on the broken fan blade in the twin room was plentiful (guessing the rest of the fans are similar), in the master there was a walking stick and what appeared to be used tissues behind the dresser and the final nights sleep was with a giant cockroach in our bed (we realize cockroaches are a thing in Hawaii...but crawling on you while you sleep was a bummer). Anyway, I feel like these are things that could be easily addressed if given attention and I am sure the lovely staff at Garden Islands Rentals will do just that. With a little attention given to the home this would easily be a five star experience!
Paige T.
Séjour de 7 nuits en mars 2023
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
2/10 Horrible
Michael E.
18 juin 2024
Complete waste of money and time and energy
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Complete waste of money and time and energy rented this location way in advance as I was renewing my vows and it was my 55th birthday I've rented properties on VRBO since they were open. Upon arrival everything seemed okay Monday morning first thing the only two properties on the beach where the one that I rented and the one they decided to start construction on they began demolitioning the back patio which was about 50 ft from the master bedroom so we were awaken mornings throughout the day with saws and motorized equipment and hammering which sounded like they were in the room with me. Upon complaining to the rental agency they stated it was their property and they could stop it and will do their best. Going to maintenance guy arrived at the door telling me that I needed to work out a schedule with him in order for them to work because the owners were returning and they wanted to have some work done for their return. I explained I paid $17,000 for 7 days and I didn't care what the owners wanted I need it quiet. the work continued I complained again to the rental office and next to manager came back to me stating that they needed to get the work done apparently for some fall that somebody had and he made up a long story that totally contradicted what the maintenance guy had said. They continue to work I pleaded with them to stop they did not I contacted VRBO with a complaint did not hear back. We were forced to check out and stay at the Hyatt and they were gracious enough to allow us to find another place to stay at the last minute on an island that has nothing available and they would refund two nights for us. After about 4 hours of searching we found a place to stay for the next 3 days and we moved out and went to the new location and they agreed to send us $4,000 refund out of the 17,000. The energy I expended in the middle of the trip the stress it created and the fact that vrbo allowed this place to rent us a property that clearly had construct
Michael E.
Séjour de 5 nuits en juin 2024
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Pam L.
18 août 2024
Paradise
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family and I absolutely love Hale Ohana! The location is so beautiful and we love the accessibility to Baby Beach.
Pam L.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Deniece W.
7 août 2024
Home away from home.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoy everything about this home. Beautifully decorated and suits all of our needs. Love the staff at Garden Island Rentals. They are so helpful and kind.
Deniece W.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Danieel K.
25 juin 2024
Great Place for a Family Gathering!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved everything about the property. The property has (3) first-floor bedrooms to the right and (1) to the left with a large open-concept bedroom on the second floor. All bedrooms had a bathroom and there was a powder room on the second floor The property's location and condition were fabulous. The management communication was great, not too much and not too little. The views are stunning. Great place for a family gathering!
Danieel K.
Séjour de 8 nuits en juin 2024
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Steve R.
18 avr. 2024
Best Property on Kauai
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Dream house on the beach front perfect for familiesIf we stayed at the Hyatt with Ocean View Rooms it would have cost us 50% more. This house, Hale Ohana, was perfect for my entire family of 9! The gardener told us this is the best rental property on Kauai! Beach front with a huge grass lawn between our lanai and the ocean. Steps from Baby Beach where we saw turtles on the sand several afternoons and even a rare Monk Seal! The bedrooms were perfect! The kitchen was well equipped and spotless! The House had TVs where you would want them although you will most likely not be watching! We enjoyed our meals on the lanai daily at sunset with food from many great restaurants in Koloa to bring in from! (Bubba Burgers a must and Leong’s) Croquet and Bochi Ball on the lawn with the grandkids was magical, as was throwing the frisbee! We were in awe of this property, its location and incredible sunset views every night! And a nightly view of the Spouting Horn blowhole in the distance! We walked to the Beach House for dinner. Less than 10 minutes. The weather was perfect with an occasional passing shower that would result in rainbows almost every day. On my birthday me and the grandkids were playing on the lawn on my birthday morning when the most o incredible double rainbow came out and said “Happy Birthday, Grandpa, you picked the perfect place!”
Steve R.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Jane D.
28 nov. 2023
Amazing stay!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
There were 4 couples who stayed at this beautifully appointed home. We had seen the pictures, but actually BEING right on the beach was spectacular. Evenings on the wide lanai were so pleasant. The house met all our expectations with the exception of AC in the living areas. But we weee grateful for the AC in each downstairs bedroom. One couple came home after dinner the final night to the smell of gasoline all around the vehicle. A stick or something had punctured the gas tank. The next morning they had to deal with rescheduling their flight home and arranging for a car. Management was gracious and allowed them to remain at the house well after checkout time. We experienced the true meaning of Aloha.
Jane D.
Séjour de 5 nuits en octobre 2023
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Dave P.
13 juin 2023
Want to rent the best family. private residence on Kauai
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Without a doubt, Hale Ohana is the best vacation rental on Kauai. This home has every feature that a family could possibly want or need to make their vacation the absolute best. every bedroom has its own bathroom and its own lanai. The family lanai overlooks the ocean and is a great place for the family to enjoy meals and just lounging around. The beach is great for kids, The kitchen has everything that a kitchen should have to prepare all of your meals. There is also an outside barbeque. This is the second time our family has spent our vacation in this wonderful home. If you decide to rent this home, take some time to find 0out about the over 100 year history of the family that ows the property.
Dave P.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Lori K.
7 juin 2023
K Ohana Poipu Vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved the views from the lanai! We miss it already. The layout of the home worked great for our family. We had to block off the stairs since we have little ones but they loved running around on the front lawn area! Great property!
Lori K.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Luella F., Salt Lake City
3 avr. 2023
Fabulous beach home
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
As always the Hale Ohana property was fabulous for me and my family. We love the house and beautiful ocean views it offers. We have been coming for 10 years to this same house and love it so much. Thank you!
Luella F.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Luella F., Salt Lake City
22 mars 2023
Most wonderful Kauai vacation spot
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The ocean, sea and sunrise and sunset on a perfect spot on Kauai. A perfect family vacation.
Luella F.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Wendy S.
7 mars 2023
Everything you could expect from a Hawaiian vacation
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location was great and the access to the beach was a short stone's throw. The home accommodated us well but I must say that the middle bedroom going down the hallway had VERY POOR lighting. After sundown with the lights on, you still needed a flashlight.Also, one of the lamps in the living room had a wobbly (*broken) shade support. As we understand the cabinets will be upgraded on our return in 2024.
Wendy S.
Cet avis provient d’un site partenaire de confiance et n’a pas été vérifié.
10/10 Excellent
Sandy S.
1 nov. 2022
Great place,
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Just want you to know that I sent this in when you first sent the link out. Not sure why it did not go through. We have stayed at this house for 4 years now. Location, house and deck are wonderful. It is very clean and the kitchen has everything you will need. The problem we had this time was with Garden Island Rental Company. I never received the directions and house code to get in the house. On Friday, still not having received anything, I sent an email asking for the house code. Saturday AM I still had not heard anything. I called 2 times and sent 2-3 emails. I still never heard anything back. We arrived with a crying 3 year old who needed a nap but could not enter the house. After waiting awhile we started to look for other places to stay for the night- there were 8 and we were not happy looking for other places. At this point my friend remembered she had an email from last year. We tried the code and it worked. I never heard anything back from anyone until Monday morning. There was no mention of us having a hard time getting in, no explanation that we did not receive directions and NO mention of why there was no one from Friday - Sunday to answer my calls/emails. What happens in case of emergency. I will say that we all were very frustrated by this experience. It is hard to believe that there is a rental company without emergency contact for off hours. I have been home for 2 weeks now and have still not heard anything from company....
Sandy S.
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