Weâve been coming to this area for over 20 years, and this apartment is not up to standard when itâs over âŹ1000 euros for the week. Prior to arrival, the ownerâs phone number is incorrect. No answer on call or WhatsApp.
Extractor fan didnât work and owner didnât reply to the agent to get it working. We had to open both doors to keep apartment clear whenever we cooked (because of this, we couldnât cook as often as we liked). Not ideal when it was -10 on the first morning!
Door handle missing from toilet, shower door didnât close properly. Lighting in kitchen was appalling and hard to see food prep area.
No welcome guide especially for oven which was only in French and even with Translate app, we couldnât get it working easily.
If you charge âŹ1000âs for a week, please fix these things before others stay there.
The agent in Avoriaz (not owner) was very helpful but these problems should not be seen in the first place
We previously stayed at the apartment in 2018 and had been really impressed by the location, the quality of the apartment and the check in process, so were keen to re-book this year when coming back to Avoriaz.
Things started poorly with the check in process. We drove to Avoriaz from the UK and based our arrival time on the check-in times given to us for the booking. On calling the owners concierge to inform him we were around 1 hour away, we were told the property would not be ready until 3 hours after the check-in time.
When we did get into the property, it had not been cleaned, and was in a poor state of repair. Cupboards we broken and not possible to close, door handles falling off of the toilet door, and plugs & light switches that were coming away from the walls.
On our first stay at this property we loved it, and found it to be in a good condition. 5 years later it is all looking rough round the edges.
The location of the apartment is fantastic. It is next-door to the underground carpark, there is a Sherpa supermarket attached to the building, and a boulangerie opposite. The view of Les Hauts-Forts from the balcony are spectacular.
From the apartment it is easy to ski to the main part of town for all the local ski schools.
If the apartment is given some renovation, we would consider coming back. But in it's current state, we would be looking at other apartments in the same area.
Das Apartment ist sehr gut, zentral gelegen und durch die 3 (immer funktionierenden!) AufzĂŒge hervorragend zu erreichen.Alle RĂ€ume entsprachen den Informationen und Bildern. Die Ausstattung ist gut (z.B. KĂŒchen- und Putzutensilien), Der Fernseher groĂ und mit vier deutschsprachigen Programmen besser ausgestattet als in anderen Wohnungen in Avoriaz, wo wir schon öfter waren.Der Skikeller ist gut zugĂ€nglich und hat ein ausreichend groĂes Fach fĂŒr alles.Unser Ansprechpartner vor Ort war Nicolas, der sich sehr freundlich und hilfsbereit um uns gekĂŒmmert hat.Was uns nicht gefallen hat, war die Erstkommuikation nach der Buchung: Wir haben erst auf DrĂ€ngen sehr knapp vor unserer Ankunft die nötigen Informationen vom Vermieter bekommen. Da sind wir mehr Entgegenkommen/Service gewohnt.Die Beleuchtung des Wohnraums lĂ€sst zu wĂŒnschen ĂŒbrig, und an manchen Tagen hat es permanent von der Balkondecke auf unseren Balkon getropft, so dass man dort nicht sitzen konnte, ohne nassgespritzt zu werden.Wir waren sehr einverstanden damit, dass wir selbst die Endreinigung vornehmen konnten, um dadurch unnötig hohe Kosten zu vermeiden.Das Skigebiet war toll wie immer und der kurze Weg zum BĂ€cker oder Sherpa perfekt.
Erster Eindruck gut - Bei Nutzung der Wohnung tauchen einige MĂ€ngel auf: TĂŒrgriffe nicht fest/WC-TĂŒre kann von auĂen nicht geschlossen werden/Dunstabzug defekt/kein Licht ĂŒber Kochfeld/2 Staubsauger vorhanden, keiner funktioniert
The booking of this property was simple enough and we were given some details at the point of booking.
However, when checking in we found that the key code didn't work so we rang the contact provided and he provided another code that didn't work so we had to wait for him to come to the property.
When he arrived he informs us that he wasn't made aware of anybody staying and this was clear as the apartment was not cleaned and linen left from the previous occupants.
The apartment had not been thoroughly cleaned from the bathroom, the bedrooms or the kitchen/dining room area.
I contacted the host and informed him of this and I still haven't received a response.
The apartment is on the small side and has limited space for luggage or clothes storage.
On the plus side the shower was strong and always had hot water available.
The location is excellent and a 5 minute walk from the main station even with luggage (a point to note is that the horse carriages won't take you that short distance or they wouldn't for us).
The instructions to get to the property could have been clearer i.e. go to the far right hand side of the main station where the lift is and continue to walk around the corner to where the restaurants and ski (Skimium) shop is.
Overall a good location but the apartment is small and our experience was that the apartment wasn't cleaned!
Schönes Appartement - GebÀude etwas in die Jahre gekommen.
Schönes Appartement, gut ausgestattet, in gutem Zustand. Das Internet eher unzuverlĂ€ssig und langsam. Streaming am Abend funktionierte aber erstaunlich gut. In der KĂŒche Grundzutaten vorhanden. Gutes Schrankbett. Sauberkeit ausreichend. Schöner Blick. GebĂ€ude insgesamt etwas runter. Teilweise alle drei AufzĂŒge defekt, zum GlĂŒck nicht an den Reisetagen. Reparatur erfolgte schnell. Gute Lage fĂŒr Anreisende mit dem Auto. Kommunikation mit Vermieter und Verwalter angenehm unkompliziert.
We were so impressed with this wonderful apartment. It was situated in a perfect location close to shops, restaurants, ski hire and the pistes, with ski to door access. It was clean and tidy on arrival and the host was always on hand to help if needed. We were really impressed with the super king size bed stored in the wall. The views from balcony were also amazing. We would definitely stay here again and would highly recommend it :)
un dĂa antes de llegar al apartamento contratado nos dicen que ha habido un error y que este ya esta reservado, luego nos comentan que esta solucionado y que tienen otro de exactamente las mismas caracteristicas, totalmente falso puesto que estaba mucho mas viejo y la nevera no funcionaba.