Seagrove Beach - Summers Edge Home !! Étapes pour Seagrove Beach & Pool, 10 personnes

Fancher, Thank you for your wonderful review! Thank you for the feedback on the unit that would make it a better stay, we have shared these with the property manager. We look forward to welcoming you back whenever you're in the area again! Warm Regards, Property Management Team Beach Blue Properties, LLC

Ashley, Thank you for your fantastic review! We’re delighted to hear that you found the location in Seagrove ideal and close to both Seaside and Rosemary. It’s great to know that the house was very comfortable for your big family or group of friends. We look forward to welcoming you back for another enjoyable stay! Warm regards, Property Management Team, Beach Blue Properties, LLC

Thank you for reviewing your stay! We greatly appreciate your feedback and are happy to hear you enjoyed your stay overall. However, we are so sorry if you felt the living room furniture was uncomfortable and apologize if you found mildew in the shower. We assure you your comments are being taken very seriously. Good news! In addition to performing a deep clean of the showers, we have replaced the living room couch, chairs, and rug! We hope you will return for a chance to check them out and let us know what you think! Thank you for your wonderful feedback and we hope to see you again soon!

Martin, Thank you for the excellent review! We're thrilled to hear that you found great value and quality during your stay. We look forward to hosting you again in the future! Best wishes, Property Management Team Beach Blue Properties, LLC

What a fun group! Thank you for your feedback. We are so glad you all enjoyed and had all that you needed for a 5 star stay! You are welcome back any time!

Thank you for your review! We sincerely apologize if you were not pleased with all aspects of your stay and assure you that we take your comments very seriously. Your feedback was well-received and the owners agreed that updates were in order! We are happy to announce that our home now has new flooring, new living room furniture, and a new rug. The stairs and bannisters have been refinished, and the home (including all bathrooms) has been deep cleaned! We hope you will return to enjoy all the wonderful updates that have been made to our home and we thank you again for your feedback!

Julie, Thank you for your detailed review. We’re glad to hear that you enjoyed your stay and loved the proximity to the pool, beach, and restaurants. It’s wonderful to know that the house and rooms were perfect for your family of 9, including the little ones. We apologize for the inconvenience caused by the shrubbery in the driveway. We appreciate your feedback and will address this issue to make parking more accessible for future guests. We’re pleased that you didn’t have any other issues and hope to welcome you back soon! Warm regards, Property Management Team, Beach Blue Properties, LLC

We are so sorry for any cleanliness or maintenance issues you encountered while staying with us. We understand the importance of providing our guests with clean and well-maintained rentals and regret that this was not demonstrated to you. We rarely, if ever, receive complaints about our home and are so sorry if you were disappointed. We assure you your comments are being taken very seriously and we have addressed your concerns with our management, housekeeping and maintenance staff. We apologize for the stain on the couch and are very sorry if it was unusable. Our records indicate that the couch was professionally cleaned 2 weeks prior to your arrival and we were by no means aware of any stains. Upon being notified of the situation, we immediately sent our housekeeping team to the home to clean the cushions. Nevertheless, we apologize for any inconvenience this may have caused. We would also like to apologize if the batteries were removed from the smoke detector. Guest safety is of utmost importance and we have strict protocols regarding hazard detection. Although the batteries were not removed by our team, and were most likely removed by the prior guest, we apologize that our inspector missed this. We understand that we fell short of the standard our guests have come to expect and we have contacted the guest in attempts to rectify the situation. The home is being deep cleaned and all issues have been addressed. Again, we do apologize for any issues you encountered and hope you will accept our sincerest apologies.

Thank you for your comments. We have forwarded your review to our maintenance team. The property is sprayed for pests on a regular basis. However, palmetto bugs are indigenous to our area, and can make their way inside if doors are left open. We have addressed the landscape and exterior maintenance concerns. The property is in great shape. and we look forward to see you again at Seagrove Beach!

Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the great location, proximity to the beach and Publix, as well as the layout of the house. We apologize for any inconvenience caused by the lack of supplies and the cleaning fee discrepancy. Your comments have been noted, and we will work to ensure that the property is stocked with starter items. Additionally, we will address the communication issues to ensure a more timely response in the future. We appreciate your constructive feedback and hope to have the opportunity to host you again in the Florida panhandle.