The resort was nice ⊠they could have dusted and cleaned bathrooms better⊠my husband and I went and purchased cleaning products from the market and cleaned it. ⊠⊠but overall great relaxing stay ⊠we really enjoyed.
This was the first time staying off Disney property. Jake, our manager, was always very quick to answer our questions and was wonderful to deal with. The place was beautiful, clean, and very well maintained. We loved having a screened in balcony that overlooked one of the beautiful pools. The location was also perfect to get to the Disney parks. We would love to stay here again in the future!!!!
It was great. We were the quickly to see a specialist for an upcoming medical procedure. Although we were afraid of what was forthcoming our stay was beautiful and the resort temporarily took our minds off why we were there. Thank you
Studio was clean, and very comfortable. Check-in was a little crazy - but was fine... the room and property are super convenient to Orlando activities and a safe very nice property. I was only in for a quick overnight so I did not have a chance to look at all the amenities the property offers. The owners were great and checked in with me via text to make sure all was well... nice touch!
Stayed here thurs thru Sunday in oct 2019. Everything was very clean, property was well appointed with shops, places for food, pools and alcohol and snack bars at the pool. Staff was friendly! And this was for every member- maids, handymen, bellhops... We used Shuttle service to Epcot, only wish was for a shuttle to and from airport. Had the 1 bedroom- bed was very comfortable, pull out sofa (didnât use) cute screened in porch with furniture. Bathroom was nice separate toilet from shower and jetted bathtub. Will most certainly stay here again!!
Easy to rent the room. Room itself was basic for what we needed, nice view from balcony. Easy to reach the property manager if needed. Charges for WiFi we weren't told about, also they try to get you to attend a timeshare sales presentation. Bed was alright, no fitted sheets which we found odd. 4-5 stars!
The place did its job. We had loud neighbors partying next door to us. The pull out sofa was terrible. Almost unbearable to sleep on. They had a few pools which was nice. The only reason I booked this hotel was for the water activity for the kids outside that you had to pay for which we had no idea. It was an okay place but will not be returning.
Our host was very responsive, even offering to help us book theme park tickets in advance of our trip. Our interactions were great. There were a few minor issues with the property that stopped us from enjoying it as much as we might have liked: one cockroach found in the bathroom (not unusual in Florida this time of year), a light that flickered so we just kept it off and the tv was not hooked up to service. Wasn't a problem to leave one light off and we only wanted to watch tv once, so overall, these minor things didn't impact our trip very much.
Nicely located near Disney theme parks and the mini-market on the property was super convenient! The spa was nice. I wouldn't hesitate to book again.
I would not recommend for someone on a business trip.
First room had antiquated air conditioning unit which sounded like a jet buzz saw going off every 15 min. Front desk told me others have complained about this.
Second room was above basketball courts and pool.
Constant kids screaming until 11 pm.
Not the place for me.
The room was dated and the linens were not great. The couch was terrible to sleep on and the mattress was super squeaky that it kept everyone up. We moved the mattress off the couch into the floor and finally was able to sleep but it was not comfy. The kitchenette area was cute and tidy. There was not a broom to sweep up a spill in the bathroom which kinda sucked but we made do. The shower door is very hard to open and my kid About freaked out thinking they were stuck. The staff was super nice and helpful, the grounds are beautiful!
We were not informed there was a $20/day/person charge for the lazy river, (which we specifically asked about before booking). The sliding glass door to the balcony was very hard to open, DVD player didnât work, the phone in the room didnât work, the coffee pot didnât work (that was the only thing that got fixed.). We pretty much got the run-around anytime we attempted to get even one of those things addressed. Oh and discovered on the last day the tub didnât hold the water. The second the faucet was shut off, you could hear it draining. There was also 87 kids in the hot tub, unsupervised, and there was a ton of leaves and things floating in it. Security saw all the kids in it and did nothing. My host was informed of all of this and did not respond at all. We only had contact with resort staff on property. I will never book a resort room owned by a 3rd party again. The host acted like he was not responsible for anything. Didnât offer compensation or even respond once he knew there were issues.
Overall, well above average. Property and amenities were perfect for visiting the parks and relaxing afterwards. Grounds and multiple pools with spas were clean and well maintained. Security was visible both at the entry as well as on the grounds. Room with jetted tub, walk-in shower, microwave and fridge were nice to have.
Unfortunately, a few room items could have been checked by the staff prior to our arrival. Sliding glass door to balcony needed a lot of effort to use, freezer was in major need of a defrosting and was almost useless, and the safe was not functioning (batteries?).
Would definitely stay here again with a more thorough walk-through upon arrival.
Overall, a beautiful property. So many amenities on site. So close to all the major theme parks. Only 5 minutes to SeaWorld, 10 to Universal, 15-20 to all the Disney parks. Very easy access to I-4, shopping center and restaurants. Room could have been a little cleaner, the fridge door was sticky and dirty inside and all around and under it. Same with the bathroom floor, as well as the jacuzzi tub. They definitely needed a deep clean. The bed was super comfortable. Plenty of pillows and nice to have a little kitchenette as well. The grounds were beautiful and the pool areas were clean and fun.
Resort staff were ALL very friendly and helpful. Property was clean and safe. View of lake from 3rd floor was gorgeous. Room was comfortable and clean. We ate and had coffee on the screened porch most mornings. Convenient to eateries and Disney Springs. Iâm keeping all of my room information for future bookings!!
Good clean studio in a large property with lots of pools
We stayed 3 nights while visiting for a leisurely vacation. Itâs a nice property although would have preferred a room on a higher floor for a better view. Itâs clean, in good condition and was equipped with everything we needed.
the property was awesome. It had everything we needed inside and outside of the resort. Parking was a bit tough, but manageable. The only thing we didnât like was that the resort charges each day for wifi. Overall the stay was great.
Discover an Orlando hotel near Disney World for your next vacation! The beautiful lakefront Resort features a prime location near world-famous theme parks and abundant onsite amenities making it a top selection among our resort hotels in Orlando FL!