Property was very clean, a/c was good but unit really needs a ceiling fan in the bedrooms since people are in the sun a great deal when on vacation. Clothes dryer takes a long time to dry, maybe due to the washer not getting enough water out of clothes, towels, etc. Condo is spacious and comfortable for 4 people. Elevator worked fine and pool was clean also.
The unit was very comfortable.
Just two things. Maybe more detailed instructions on which building and floor the unit is in. All I had was Solar Reflections #807. The name was not on the unit and #807 was a bit confusing in three floor building.
Also, after a few days we realized the balcony door didn't lock.
We had stayed in another unit in this condo building prior, so we knew what to expect. Overall, we enjoyed our stay. There is some additional work to be done to fix up some of the fixtures/features of this condo, but overall can recommend. Could stand to update the entertainment options for bad weather days.
The condo is in a great location and very quiet. Easy walk to beach or the sound. Nice clean pool for the condo. However, the outlets were faulty and locks broken on sliding doors were my main concern.
Contacted property owner and received a text that work order had been issued. No further fiollow-up and saw a note from previous renter they had same electrical problem. Hopefully, they will fix ASAP
This was a clean rental with great location and fair price. We loved the view and easy access to beach. The condo has updated kitchen with granite countertops. The decorations and furniture was a bit dated but we knew that going in and didnât mind. The kitchen was well equipped which was great as we prepared most of our meals there. As far as maintenance, we had a a couple of issues. The air conditioner did not work well and the condo would be 80 degrees by evening though outdoor temps barely reached 70 during our stay. We were able to tolerate be opening windows and patio door at night. Also the carpet is quite worn but the place seemed clean. Overall we enjoyed this place and found it comfortable.
Les points faibles : Communication et exactitude de lâannonce
Solar Reflections
4 day delay due to mandatory evacuation due to Hurricane Dorian could not be helped. When we finally arrived to the unit on Sept 10, 2019, we got stuck in the elevator. Talked to 3 tenants and a resident. We saw 2 elevators with signs posted on them that the elevators were not working. The 3 tenants/renters said there was another elevator but wasnât sure if it was working. We found it and it appeared to be a working elevator. No out of order sign was posted. We took up 2 bags of groceries, came back down, loaded a cart with our luggage and got in the elevator with the cart, pressed the â3 â button, and the elevator stopped working. Door would not open. Finally after pressing all of the buttons the door finally opened and we got out! A resident who lived in the building came out of her unit to see if we were OK. She explained to us that she lives there and that she had gotten stuck in the elevator the day before. She also said that she had called maintenance on Monday and no one had come to work on the elevator yet. I have a pacemaker and my husband had back surgery six weeks ago. There was no way that we could have gone up and down three flights of stairs for five days. So we locked the unit, left and came home. Tired angry and disappointed is no way to spend your vacation. So in answer to your question the rental unit appeared to be in great shape. Everything looked nice, wonderful view, just wish we couldâve stayed. We have trip insurance and have put in a claim for the entire week, since not having a working elevator breached the rental contract.
Surf or Sound Realty is a premier property management and real estate sales company located on Hatteras Island, North Carolina. Since 1978, we have grown to manage nearly 600 vacation homes, welcoming more than 100,000 guests and 12,000 reservations annually.
Our locally owned and operated company has taken care of Hatteras Island vacation rental homeowners and vacationers for over 45 years. Throughout our journey, we have accumulated decades of experience in managing homes exclusively on Hatteras Island. Our commitment to excellence and personalized services has made us a trusted name in the industry.