Isle Awhile: 2 BR / 2 BA semi-océan avant à Rodanthe, pour 4 personnes

We had stayed at this building before, though in a different condo. Though we did enjoy this vacation, we were extremely disappointed that the washing machine was broken before we arrived. We had packed and ordered our towels/linens based on the fact that a washer was listed as an amenity. Surf or Sound did not make a reasonable effort to get it fixed during our stay. I was told a different story each time I called (from 'someone will be there today," to 'oh, we're waiting on a part..' It never did get fixed. I was told I'd be issued a refund to make up for the inconvenience but that hasn't happened. Even a $50 refund (the cost of doing laundry at a laundromat) would have been appreciated. The nearest laundromat was 43 miles away. In fairness, Surf or Sound did say we could take our laundry to their office but we were uncomfortable hauling our dirty laundry through a real-estate office and preferred to do it in a laundromat. In one call, I did learn that the previous renters reported the machine as broken. So, the fact that they knew this washer was broken BEFORE we arrived and there was no effort to fix it was unprofessional in my opinion. Other than that issue, which is major for me, Isle Away was fine. The kitchen was well equipped. This rear of the building overlooks a large campground so the view from the balcony was parked motor homes but that didn't bother me. It gave us something to watch. So, we had a very nice vacation here; however, my issue is more with Surf of Sound's lack of urgency to get the washing machine fixed. If just put a damper on things. If a rental property is said to come with a washing machine, every effort should be made to ensure it works! I would rent again; however, I'd want a guarantee that the washer and dryer were in working order. It was a stackable unit that looked old. Sometimes, instead of repairing old units, it just might be a good idea to replace them with new.