Quiet and well communicated!

Lamento que no hayas disfrutado del apartamento Dominique. Lo que comentas de las toallas es raro, puede que no revisases los dos baños. Es justo aclarar algunas cosas, el apartamento tiene dos habitaciones y dos baños, uno de ellos está en el sótano pero el otro esta en planta baja con una gran ventana (esto se puede apreciar en la fotos del anuncio).

Thank you for taking the time to share your feedback. We are sorry to hear that the apartment did not fully meet your expectations. We understand that comfort and personal preferences can vary significantly from guest to guest, and while the layout and design of the property may not suit everyone, many previous guests have found the apartment comfortable, attractive, and accurately represented in the listing photographs and description. We appreciate your positive comments regarding the cleanliness of the bathroom, the hot water, and the size of the main bedroom. At the same time, we take all guest feedback seriously. Your comments regarding cleanliness and certain aspects of the furnishings and presentation have been noted and will be reviewed carefully with our team in order to assess any improvements that may be appropriate. Thank you again for your stay and for sharing your perspective.