Waikoloa Beach Resort-Calme privé-LE MEILLEUR! Taux spéciaux

Thank you so much. We would love to have you back anytime! We do feel like the location of our condo is extra special and quiet! Appreciate you and your feedback!

Thanks so much Louis for the nice review. We appreciate it very much. We hope you will come back to the Islands! ALOHA!

Please see all of our other reviews. First of all this guest didn't even stay at our unit. We learned she booked it for someone else. Also she called 3 days into her stay and said there were some ants in the Master Bathroom. I said we will send somone right out. She then texted that her friend had valuables and didn't want someone to come that day. We honestly DO NOT have an ANT problem and have regular pest control. We have almost all 5 star reviews and ALWAYS RESPOND to problems immediately as we do CARE!!! Please read other recent reviews as this is not accurate information and the person that did the review didn't actually even stay in the unit.

Glad the condo was well suited to your needs. We really appreciate the feedback and hope you come stay again! - Dennis & Marci

We do appreciate reviews from our guests, this is the best way for us to make sure we do better as we strive for 5 star reviews and if you check our reviews on all of our properties most all are 4 or 5 star reviews and mostly 5 star. we strive to have our cleaners do a great job every time and if they miss the mark we call them and be sure the issue is taken care of properly and they do it with a smile, again this is far and few between. If a guest were to call us while they are staying and have a concern we would address it right away, not after the guest leaves. when this guest addressed the issues in their review after they had stayed, my wife and I went over to see what had been missed. Our cleaners had been there of course before the review was left. we wanted to see for ourselves before the cleaners were aware of the report we had received on vrbo. We are happy to say that the home was not tired and was clean. If the guest observed a tired or not clean condo we would have sent the cleaners back to take care of their concerns that day. The guest mentioned the lack of scissors, it was in a drawer, guest said a colander was missing we could not find it either even though our inventory showed one, that has been replaced. There is a coffee grinder there and it does work fine, may not be a commercial grade but does work fine. We did find one dinner plate chipped that was put in service less than one year ago, my wife replaced it last week after our inspection and did replace some other items not out of necessity but just did it to be sure we are updated. the only light bulb we did find not working was in the shower area and it was replaced with a long lasting bulb There are two wall switches that govern the lamps, if the switch on the wall is not turned on the lamps blubs will not turn on. (we only found one bad bulb). If a bulb does burn out and guest is not able to change a bulb we are more than happy to do that within a very short time. Our cleaners do clean the Lani areas after each guest, we are often booked back to back but we do expect a thorough cleaning after each guest leaves and when we make our inspections randomly, we do expect the cleanings to be 5 star. This condo has been extensively remodeled within the last 3 to 4 years and is received very well by our guests. Sorry that the guest was upset that we could not give them a late 9PM check out but only to noon. We do thank our many repeat guests. Owner.