We were celebrating a big birthday with 3 couples. the house was lovely and spacious, located near town. The views were great. We also hired a local chef prepare a fabulous meal. Lots of wonderful memories weee created!
We had a blast, the house was very clean and beautiful! We had 8 ladies and we all fit perfectly. The manager was so speedy in responding and made our trip great! We will be back!
Had a great stay for family thanksgiving. Only complaint was that the refrigerator water line didnât work and the bunk beds are quite uncomfortable. All the other beds were great though! Great location as well
We had a wonderful stay at Casa Robles. The home is beautiful and very clean. The property manager, Matt, was wonderful to work with and extremely responsive. My sisters and I brought our 99 year old mother here for a short vacation and we had a wonderful time. We would definitely come back to Casa Robles in the future. Thank you.
Lovely property in very nice/quiet neighborhood! Best situated for maximum three couples in two first floor and one upstairs bedroomsâFourth bedroom with bunk bed (upstairs) is best for children, not adults. One complaint, mentioned to property manager, is the oven door does not close securely and releases uncomfortable amount of heat into the kitchen. We were not comfortable leaning a chair against the stainless steel door [fear of scratching/denting], and didnât use oven again after first use. If you love to cook, this is a serious inconvenience.
My family family just returned from spending Thanksgiving week at La Casa de Robles. We loved this property! The house was immaculate and very spacious for our family of 11 (6 adults and 5 children - ages 2 thru 10). The children loved their bedroom and how well thought out were the books, toys & board games. Matt (property manager) was an amazing communicator! We needed something during our stay; I texted him and within minutes he replied and then to our surprise he went out purchased the item & delivered it himself within a couple of hours....WOW! Thank you, Matt! The weather during our visit was beautiful which allowed us to enjoy the beautiful & relaxing outdoors. Bocce ball court was a hit with all of us. I cannot say enough good things about this property! We have experienced a lot of VRBO's and this by far is one of our favorites! Special memories were made during our stay. Loved our quiet mornings outside, evenings all of us sitting on the couch talking and playing board games, and cooking Thanksgiving dinner in a well equipped and spacious kitchen. Again, many thanks to Matt and the owners for going above & beyond to make our stay so enjoyable!
Les points faibles : Communication et exactitude de lâannonce
Renter Beware!!!
The house itself was nice enough. The upstairs bedrooms were really hot, though, and almost uncomfortable for the people sleeping in them. There also wasnât enough comfortable seating for everyone to sit in the living room.
The big problem we had was with the property manager/owner. He owes us for one night and refuses to give us a refund. Here is the timeline of events:
- 30 Mar 2021: I reserved 5 nights from 1-6 June 2022 and the entire amount was paid in full by August 12, 2021.
- 9 Oct 2021: I requested that the reservation be reduced to 4 nights (1-5 June 2022), which was approved by the property manager/owner. Since I had paid in full, I obviously should be refunded the day we cut off our trip. It was almost 6 months prior to our stay and well within the timeframe for changes without any charges.
As a guest, I didnât know how the VRBO system worked and thought we would be refunded the extra day after our stay. Apparently I was wrong.
Per VRBO, the property manager/owner didnât do his job correctly and did NOT process the refund when he made the date change nor did he process a refund within the required time frame. As a matter of fact, he didnât process a refund AT ALL! Since he neglected to do any of this, the VRBO system automatically adjusted the nightly rate to match the original reservation amount â WHICH I HAD ALREADY PAID IN FULL! I have screenshots of the before (5 nights) and after (4 nights) pricing as evidence of our claim (I wish I could attach them here but canât).
I have contacted the owner MULTIPLE times as has VRBO Customer Service and he absolutely refuses to refund us what he owes us. So if you decide to stay in this house⊠BEWARE! The owner has NOT conducted himself in an honest manner AT ALL. If he had, heâd refund us without hesitation as itâs clear as day he should do so.
I would never, EVER do business with this man again. So RENTER BEWARE!!
Our two families with four girls under the age of six loved this home! Close enough to the wineries and downtown for the adults to indulge while spacious and comfortable enough for the kiddos to stretch their legs! Weâre looking forward to our next trip here.
Everything was amazing. The property is beautiful and has anything you may need for your stay. Spacious, yet very warm and inviting. Will definitely return!
One of the best designed houses for a vacation rental. Amazing deck to watch the vistas around and a thoughtfully planned game room were our favorites. Even with a group you will feel comfortable because of the way the bedrooms and bathrooms are laid out.
There were 8 of us adults who stayed in this clean home. There was plenty of space and parking (we had 3 cars) for everyone. Kitchen was well equipped. Downtown was a short drive and lots of wineries in the area. Would stay here again.
We so enjoyed our stay at this absolutely beautiful, spacious house on a quiet street. The manager was very communicative and we knew exactly what to expect before arriving. The house is very clean and very well maintained. We used the kitchen and found everything we needed. Our multi-generational group of 7 had very comfortable sleeping arrangements with the 4 bedrooms and 3 bathrooms. We had plenty of room to spread out and relax. It was especially nice to park our cars in the garage, because the weather was so warm during our stay. We would absolutely enjoy staying there again. You wonât be disappointed!
Feels like your own bit of a private resort with great views snd privacy, along with great amenities and lots of room. Communication with property management was great and super responsive. Perfect for a couple or a family get-away in wine country.