LOFT AVEC SECRET GARDEN AU COLOSSEUM

Thank you for your review and for rating us 8 out of 10 — we really appreciate it! We are glad to hear you enjoyed the location and found everything easily accessible. Regarding the towel hooks, you're right — the apartment currently has hooks designed for small towels. We will definitely consider adding larger towel hooks to improve convenience for future guests. Thanks again for your feedback, and we hope to welcome you back soon! Bellezza al Colosseo B&B and apartments

Thank you so much for your kind review! We are really glad you enjoyed the neighborhood, the nearby food options, and the beautiful view of the Colosseum. It is wonderful to hear you felt safe and comfortable during your stay. Regarding the door, thank you for pointing that out—we truly appreciate your feedback. We have already replaced the old lock with a new, easier-to-use system to ensure a smoother experience for future guests. We would love to welcome you back anytime you are in Rome again! Staff Bellezza al Colosseo

Hi Michelle, thank you so much for the review! It is a pleasure for us to know that you felt at home during your stay at our Loft at the Colosseum, and that you enjoyed its central location and the tranquility and privacy of its Secret Garden. We truly hope to host you again soon! Kind regards, Anna

Hello and thank you for the review. We are pleased to know that you positively evaluated your stay at our secret garden loft at the Colosseum! We are sorry if you had problems with noise on the street. The neighborhood is generally very quiet and peaceful. Unfortunately, it can happen to hear some noise, but it is something out of our control. We thank you again for staying with us and send you our warmest regards! Anna

Hi, thank you very much for the review! It's a pleasure to know that you had a great stay in our loft at the Colosseum, that you enjoyed its central and strategic location and the helpfulness of the staff. We truly hope to have you back with us soon! Kind regards, Anna

Hi Charlene, thanks a lot for the review! We are glad to know that you had a pleasant stay in our Colosseum apartment and that you appreciated its central and convenient location. Hoping to host you again soon, we send you our best regards! Anna

Dear Debbie, thank you so much for the review! We are glad to know that you had a great stay in our Colosseum loft and appreciated its central location, our online check-in system, the communication with the staff and our transfer car service. Hoping to host you again soon, we send you our warmest regards! Anna

Dear Corey, Thank you so much for the review. We are glad to hear that you appreciated the central location of our loft at the Colosseum, its quiet secret garden and our welcome bottle of prosecco. However, we would like to clarify a few things with you: 1. The Vrbo listing system considers all beds to be "rooms." However, it is correctly stated that the loft consists of a room with a double bed, a room with a sofa bed and an additional sofa bed in the living room, for a total of 3 beds; 2. In addition to the description, there are photos of all the rooms in the listing. So you can clearly see from the photos that there are two rooms and a living room with a sofa bed; 3. Payment with Vrbo is automatically divided into two parts. One part to be paid at the time of booking and one part to be paid at the time of check-in along with the tourist tax. This payment method is correctly described at the time of booking and, in addition, is reminded by us personally to all guests in the Vrbo chat. In fact, on July 4th, 2024, at 8:43am we sent you, along with the confirmation message, this message: “We would like to inform you that we charged your credit card the 50% of the total cost to confirm the booking and the other 50% can be paid on the day of check-in.” We therefore believe that the method of payment, as well as the composition of the loft with its rooms, are correctly stated within our listing. We hope we have been clear with this response and, with the hope of hosting you again soon, we send you our warmest regards. Anna

Hello and thank you very much for the review. We are happy to know that you had a pleasant stay at our loft just a stone's throw from the Colosseum and appreciated its central and strategic location. We would like to clarify the issue of the beds and point out to you that in the description of the official Vrbo listing the number of rooms is correctly stated. It does in fact say that there are three rooms, including two bedrooms, one separate and one loft room, and a living room with a sofa bed. It is also correctly stated that there is a double bed and a sofa bed in the rooms, while the second sofa bed is in the living room. This is not a classic apartment but a loft, as you can see in the Vrbo listing photos, so it's normal to have a loft room. We thank you again for staying with us and, with the hope of hosting you again soon, we send you our warmest regards. Anna

Hi Manon, thank you for your review! We are happy to know that your stay went well and that you appreciated our help and availability. We hope to host you and your family again! Greetings Anna

Hi Amandine, thank you so much for your review! It is a pleasure for us to know that you had a pleasant stay in our secret garden flat next to the Colosseum and that you appreciated its central location close to the monuments of the historic centre and the metro station. Thank you also for appreciating the work of our staff, making our guests satisfied is the most important thing for us! We hope to host you again soon. Best regards Anna

Salve Desi, grazie mille per recensione. Siamo davvero felici di sapere che il suo soggiorno sia andato per il meglio e che si sia trovata bene con il nostro staff, la soddisfazione e la felicità dei nostri ospiti stanno sempre al primo posto per noi! Speriamo davvero di poterla ospitare di nuovo presto e mandiamo cordiali saluti a lei e tutta la famiglia! Anna & tutto lo staff di Bellezza al Colosseo