6/10 Satisfaisant
Leslie L.
29 oct. 2023
Les points forts : Emplacement et exactitude de l’annonce
Les points faibles : Arrivée
Excited then disappointed
Great location right across from the Grand Market, if you don’t mind the early morning hustle and bustle of the market vendors down below. Location is literally a 10 min walk from the Train station and centrally located. Beds were comfortable, bathroom was small but nice, kitchen was not well appointed, no paper towels or kitchen towel. Limited glasses and cups, no coffee or tea. The air conditioning unit in the living room leaks and we woke up to a massive puddle of water on the floor that we had to mop up the next morning. Needed to book an extra night from our original booking as we miscalculated or dates. We were instructed that we had to cancel and rebook and the rate was raised by an extra $20 euro. Eduardo did not honor our original rate that we booked prior. We communicated that we were on our way from Rome and gave Eduardo our arrival time, which was the check in time we were given. We had to wait an hour and a half for “Milo” to come and let us in. We were three girls standing alone on the street waiting to enter our rental. When he finally arrived he charged us an extra $5.50 euro per night per person. We asked Eduardo to waive half that “fee” because we had to wait and he refused. The place is just ok and the management was terrible. Late to respond and we did not feel taken care of. Also, our check out time was 10am and the cleaning crew entered the place at 9:50am. Book at your own risk. Totally disappointed…
Leslie L.
Séjour de 3 nuits en octobre 2023
