Katrina--
Please share this text with your management team--
I will trying to email them this form also along with pictures
Elite properties--
We Rented October 13-20 2018
ID-30786
The Redmons and Laymans
Report from our stay--
We should have been told what shape the house was in. We were never told it was as run down as it was
The view was stunning
The house was not
I would put $100,000 into it before renting it again
De mold it, deep clean it, windows and screens cleaned, update bathrooms, floors, new plush rugs, update furniture, nice adirondack chairs on back yard instead of crappy vinyl white ones we had to find and clean in order to use...,.
And then.... update and deep clean house every year
Every towel washed before anyone uses- every time someone rents
We are asking for money back.....
We were disappointed in the shape of the home we rented - it was worth $150 a night
(if even that)
We will expect our deposit back plus the excess back from as if home was $150 a nite
We should have been told the house was run down and needing a deep clean, and
de molding
We were stuck after getting there and not being able to find anything else to rent on the ocean
Please respond to my claims
Asap -
we were always on time with every payment and left this home much better than we found it
Our complaint is that we were never told about the shape or condition of the home
The pictures told a much nicer story
And we should have been warned!!
We did appreciate that Katrina brought over some extra fans, a toaster that worked, and spray for bugs
Thank you for that gesture
Sincerely
Rena Redmon,
Christopher Redmon
Jim Layman
Julie Layman
