I recently booked this villa for a family trip in late November 2019. Mrs Sonia and Paola who met us at the home were both responsive and helpful. They answered questions not only about the home, but were able to give great recommendations (seriously, every single one was fantastic - including where to eat, nearby baths, and putting us in touch with a chef who prepared a home-cooked meal for our arrival and was able to pick up groceries ahead of our arrival!) The location was perfect for us (about a 10 min drive from historic Lucca, 25 min to Pisa, and we were able to easily take the train into Florence.) The home itself was lovely and the perfect size for 9 adults to share for a week. I can't thank Mrs. Sonia and Paoloa and Christina enough for such a lovely stay!!