SUR LA PLAGE! Entièrement approvisionné, Sandestin / Westwinds, WiFi gratuit, Netflix!

Tom, Thank you for taking the time to write a review. I appreciate your pointing out that the condo is clean and well stocked. I am bummed that you felt that you had to take away review points, and I am saddened that you did not let me know about your showering experience while you were there -- I am all about getting things fixed and having happy guests. To address specifics, the maintenance issue was not in my unit -- it was between walls and involved a different condo, and Tom was kind enough to allow the workman access in order to diagnose the issue. I am not sure what might account for the lack of hot water, as big families are just about the rule in this condo and I have never had any problems before. We had a few wicked-cold days in January, and it is possible that the water heater could have benefitted from an upward nudge of the thermostat, had I known it was taking longer than usual to heat water. The shower head does have a wing valve on it that allows you to adjust the water pressure and turn off the water flow without re-adjusting the controls. In some states this valve is required by code for water conservation, but I like it because when you have a sunburn, the reduced water pressure is a lifesaver. I talk about it in my arrival information, but I see how it can seem complicated. I apologize for Tom's less than perfect stay. I will definitely make changes to address the showering, and I look forward to a flawless stay for my future guests.