The cabin was clean and comfortable. Great location to Dollywood . Had an issue with the pilot light and they had someone out within the hour. I would not hesitate to stay here in the future.
We were very satisfied with our house. Lake was nice but didn't like the winding one lane roads. We were very happy with the Distance between Pigeon Forge and Gatlinburg. Everyone was very nice and answered our questions promptly. I would recommend this to our family and friends.
We love are stay. It's a beautiful cabin, the bathrooms are great. The only thing wrong was the beds are too high hard to get in and needs railings on front stairs and back steps otherwise was great will go again.
The drive in was beautiful. The cabbin was gorgeous. A set of sissors and a lighter for the grill might help furure guests. Cabbin was clean for most part it could use a deep clean, and the outside surrounding the cabbin definitely needs picked up its littered with cans and trash. But we loved our stay and had a great time.
Love this property, it was quiet and cozy. We loved the hottub and how open it was. Our only complaint was no Wi-Fi and the water pressure wasnt great for 2 couples. But overall, great experience. Would definately stay here again!
The cabin was great and I have no complaints about anything⊠except that there was no WiFi. This may have been the lack of research before booking, but this was unexpected. It wasnât too much of a bother, but if you have to be connected to the world while on vacation, this cabin isnât for you.
The cabin was very clean and we thoroughly enjoyed our stay the only thing we didnt have that we missed was wifi. All staff that we had the pleasure of communicating with were great. Would definitely book again. Thank you fireside chslets for an awesome experience
The stay was great! A few little things could have been better. The dishwasher and washing machine had no soap, so we werenât able to use them. And the living area was very dark, even with all of the lights on. The curtains in the living room, we couldnât open because the curtain rod was hanging on by a thread. But the cabin was very clean and furniture was comfy!
Location was perfect just what I was looking for somewhere secluded and private. The cabin was extremely comfortable and we enjoyed it. The only issues were low water pressure and the fireplace would not stay on and no WIFI, which was very inconvenient.
If it only had WiFi it would have been excellent review. I for one didnât mind but the family would have liked having WiFi. Overall , we enjoyed the rustic view. Would absolutely stay there again.
From making the reservation to exiting the location, we were treated with exceptional customer service. Don't get concerned about the pre-entry paperwork, as it should give you confidence on the professionalism of the operators. Location was nothing short of amazing. Incredible condition and well "dressed". We will be back and will use this operator without a doubt. Very responsive office that worked with me while on the road to add a day to the reservation. Exceptional office support team
the property was as described. Checking process was clunky and i had to do it 3 time due to missing a point on the process. We were quite surprised that there was not a WIFI connection and low cell phone coverage.
This cabin is absolutely beautiful! We stayed here from a Friday to Tuesday and would definitely be back. We loved the seclusion (although the road leading to the cabin can get scary at night with it being really a one-way street) and the quiet. It was close enough to the hub-bub of Pigeon Forge but you felt like you were somewhere else.
Our only complaints were the sheets and the floors. First, the floors look clean, and they were from a dust standpoint, but they needed a scrub. My son was wearing white socks the first full day and by the end of the day there they were dark gray from the floor dirt. Second, the sheets on the beds were not made for the king beds they had. The beds are INSANELY comfy but are deep mattresses. The sheets were standard sheets so the fitted sheet didn't fit well on either mattress. With a child that rolls around a lot at night, the fitted sheet constantly popped off. And the pillows were huge king pillows (love that!) but the pillow cases were for standard sized pillows. So it was kind of gross that a third of the pillow was exposed, knowing other people used the pillows to sleep.
Minor issues that didn't ruin our trip at all and we would 100% stay here again but would bring our own comfy sheets. Other than that - we highly recommend staying here!