Dirty, moldy, stinky, mildewed. Looks like it has the same decorations from when it was new. Smells like it looks. Cobb webs on the porches/decks. Dust everywhere inside and out. There is mold/mildew in the bathrooms and in the bedroom. The vents were closed upstairs and it was hot as heck up there. One vent upstairs blows right into the nightstand instead of into the room. The floors are warped up. The bedding is stained. When we pulled the sheet back there was hair! Drains doesnât have any stopper or screens. Just a crusty hole. The hot tub has some dirt sitting in the bottom. There is mildew all around it. We called them and told them about the problems and we were told they would send the cleaning crew out and ask what specifically we needed cleaned. I told Them specifically where the mold was. We left for the day and when we returned nothing had been done that we could tell. I donât know how fireside chalets are even in business. We left a glade plug in bc they need it a lot worse than we do! Oh and no water pressure in the shower.
The cabin location was great but the cabin wasnt very clean when we arrived we couldn't use 1 of the bathrooms at all due to issues with the toliet the entire time
We really liked the location of cabin. Hot tub was great! Bedroom with jacuzzi was awesome!! The ONLY thing we had a problem with was there were Christmas tree needles under the rug. We would have never seen this except the rug scooted. It made me wander about the actual cleanlinessâŠ.Also there was a coating of dust on the dishes. Very worrisome to us
We enjoyed our stay. The two decks were great. The cabin could use a thorough cleaning inside and the decks too. The decor could be updated. Christmas in July? There was no frying pan,no salt or pepper shakers. The location of the TV could be better. From the sofa you have too look way up above the fireplace. Other than those minor things we enjoyed our stay. The location was good too
Upstairs bathroom had mold as did the ceiling in the bedroom. Maintenance claimed it was dust sealed in when the ceiling was treated. Pictures on the wall above the bed had heavy dirt and dust.
The cabin was a perfect fit our engagement celebration getaway. The location was perfect as it was really close to Pigeon Forge, Gatlinburg, and the National park.
Loved this cabin..It had everything you could ask for, outside Hot tub, inside Jacuzzi tub, 2 decks with rocking chairs, porch swing, 2 fireplaces. We Loved it!!
This property was pure joy for me!! I loved the peace and quiet of the location, easy access to downtown Gatlinburg & Pigeon Forge. Small and cozy, would be great for a romantic weekend away. I would love to stay again.
The cabin was perfect! Very secluded yet still very close to pigeon forge and Gatlinburg. The only reason Iâm giving 4 star instead of 5 was because the night we got there the hot tub was not on/working and there were no instructions on how to get it going. I appreciate that maintenance was able to come the next day and get it working but I feel this should have been done prior to my stay. I only stayed 3 nights and after a long 7 hour drive all we wanted to do was chill in the hot tub. Overall though the cabin looks just like pictured! I would recommend to arrive at the property during their office hours to avoid any similar issues.
The property was great. The location was prefect, right between pigeon forge and Gatlinburg. It was smaller then I thought but it was prefect for my family of four.
The only con was the Wi-Fi was a Verizon jet pak and it didnât work on our phones unless sitting right next to it.
My husband and I enjoyed our little getaway. Property was exactly as described.
The customer service with fireside chalets was excellent. Check in was easy, property was very clean and all the amenities was stocked with out worry. We would recommend and would stay again.
Peaceful location, tree top view, situated between Gatlinburg and Pigeon Forge.
The images are not current, there are mature trees out the back windows and the first floor is poorly lit.
Other then poor lighting on the first floor the cabin was amazing and would stay again in a heart beat. Easy access to Gatlinburg, the mountains, as well as being on the edge of Pigeon Forge.
The VRBO App and the Fireside Chalets team were amazing!
Enjoy your stay, we did!
** This would be a five star review if standard wattage/brightness was used on the first level ** :-)
My wife and I spent 3 glorious days here. The cabin is located away from the touristy area, and allows quick access to the National Park. We started our mornings with coffee in the hot tub and soaked after hiking and sightseeing in the evenings. The deck off the bedroom was a lovely place to enjoy sunsets. I would not hesitate to return.