My son and I stayed and had a nice quiet and relaxing stay. The shower head had great pressure and the squirrel decorations were super cute. We had a wonderful stay.
We booked this cabin for our Christmas trip and funny enough it ended up that it was in a neighborhood we knew very well. The cabin is well maintained and felt like home. Check is easy and the cabin was decorated with a tree for Christmas
Our stay was very peaceful and comfortable. Check-in was easy. We were close to Pigeon Forge and Gatlinburg, which made it convenient for food, shopping and hiking. Would definitely recommend!
Beautiful property! House was perfect for my husband & I. Centrally located near Gatlinburg so plenty of things to do. Neighborhood was so peaceful and quiet. Check in/check out was super easy. Staff at Fireside Chalet very friendly and helpful!!
The cabin was fantastic for a quiet weekend out of town. Was enough room for 4 of us and was a decent drive to everyone but not a bad drive. Hot tub was good but wouldnât stay hot even if we turned the heat up. Overall it was great and definitely worth it and will be back again.
Property is as advertised in a quiet neighborhood with other rental cabins. Away from the commotion but close enough to choose from so many family friendly activities. Read the description of the amenities so you understand what to expect. The cabin was just what we needed as a base to explore all the area has to offer.
We were pleasantly surprised to find the cabin was quite nice! We really enjoyed the great view and the relaxing hot tub. Unfortunately we had noisy neighbors so it was difficult to enjoy our cute spot with any peace and quiet. The cabin had everything we needed for our short stay with plenty of room. Would definitely stay here again!
Such a cute cabin , close to everything but also nestled away in the perfect mountainside . My favorite part of everyday was waking up and having coffee on the porch looking at the mountainside . Def will be back .
The cabin was ok but has the bare minimum and it absolutely reeks of dog pee in the bedroom..it was extremely overwhelming..we rented it because we have dogs but i have never smelled dog urine so bad in a place..the location was good and the office staff are friendly and the hot tub was nice but it was hard to get passed the smell
The location was perfect, you are not too far away from everything (especially Dolly Wood) but just secluded enough to enjoy the peacefulness of the mountains. My husband and 2 boys really enjoyed our stay, so much so, that when we come back we will be looking to stay here or at another property owned by this management.
Everything was clean and overall it was the perfect size for my family and I. There are steps which sometimes can turn you away if you have smaller kids, we didnât use it but I noticed the host has a baby gate on site which could be very helpful for that!
We had 0 complaints and hope to come back in the future.
We loved our time at the Squirrel's Nest. It is a very relaxing & clean property. Our only complaint was that their isn't a couch only two love seats. We have a 20 & 17 yr old & sometimes there isn't enough room on a love seat to share with them. It is very close to everything we wanted tho do. Other than the seating we will definitely use this cabin again!
The only negative thing I can say about this place is that we received a call as we were on our way to the cabin to tell us the hot tub was not working and they werenât sure if it could be fixed. Luckily it was fixed by the next evening. We didnât get to use it the first night but the following nights we were. Nice place!
The place wasnât clean at all and limited supplies. They ask you to clean the place spotless before you leave or theyâll charge you, and yet there were no basics like dishwashing sponge, and no hand soap or ANY soap in the bathroom.
Pet friendly cabin. We knew this going in as our dog accompanied us. Cabin smelled of urine. Master bedroom smelled bad of dog. Bedspread smelled so bad we couldnât use it. Ants in the kitchen cabinets. Kitchen amenities not as advertised. We had to go buy a larger skillet to make meals. We left the skillet there. Hopefully the next visitor can make use. charcoal grill was barely usable. Small and no lid. No locking outdoor trash can like other cabins in that area. Overall we made due. But for the price I expected better. We wonât stay again.
All previous VRBO rentals went smoothly. Answered a few questions, supplied a little information, made payment thru VRBO. This time, after making my reservation, discovered only the registration was handled by VRBO, after that it was through a rental company. They wanted me to scan my DL, Credit Card, download, print, complete, scan and email them back to them. The forms contained extensive initial or signature requirements. My previous rentals did not require this level of documentation. Won't rent from them again.
I am use to receiving instruction from hosts once property is booked, but the staff of Fireside Chalet did not provide any pre-arrival instruction. I drove to the address of the property, not knowing that I needed to check-in at another location which was 20 mins from the property. A key code was given to me for entry, but turning the door knob alone to enter did not permit my entry; I had to turn the lock at the top. The representatives did not inform me of this and when I called to get instruction they gave the wrong instruction on how to operate the door. Overall, the property was beautiful, clean and worth the value. My only and biggest complaint is that the staff needs to be a lot more accommodating.
We absolutely loved our cabin. The location was great and just peaceful! The only thing we want to suggest is possibly relocating the bed downstairs with the headboard against the wall where the door is to save peoples knee caps, shins, and toes from the bed posts. We both left with bruised knees, shins and stubbed toes from hitting them every time we went around the corners of the bed. Other than that it was absolutely perfect!