8/10 Bien
Hannah P.
12 févr. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Naples with 4 adults and 2 kids under 5
Overall the stay was good but lacked basic necessities and had conflicting information about the stay. Arrived at 4:07pm to the property and cleaning personnel were still working. Towel bar was broken prior to our arrival and property manager stated they would come fix but with being there only a few days felt silly to have someone come out. No lighter for the grill. TV in the master didn’t work (felt like it needed new batteries in the remote). Toaster worked on one side but not both. The house has lots of half done projects which made the house feel dirty. Garage is not accessible (per property manager is due to remodeling projects) which we believed having access to an entire property would allow access to park our car which was not the case. Pool and hot tub were great and during our stay the sun did not come over the lounge chairs at all so you could have sun and shade time. The laminated information left on the counters conflicted with the information sent from the host which was confusing when attempting to connect to WiFi. There was very limited supply of cooking items and no throw away items (such as aluminum foil and Saran Wrap) which also made making meals more difficult when staying a short time. It is within close driving proximity to beaches and is walkable without small children. Alarms did not work on the doors to the pool. Found a small playground not far from the house which was nice to go to as well. Again, overall a pleasant stay with friends and family.
Hannah P.
Séjour de 4 nuits en février 2025
