6/10 Satisfaisant
Maria H.
6 nov. 2025
Les points forts : Arrivée
Host interaction was great nice welcoming email, all information was sent by text and email. We had several issues with our stay. Main issue was no wifi. We needed it for work and even though we notified them everyday for the 4 days it was not fixed nor did they send anyone out. Other items reported and never fixed was fridge leaked, shower flooded bathroom floor so we had to mop with towels after every shower, freezer was blocked with ice and we could not use it, cockroaches, glasses with lipstick stains on them, several plates and cutlery and crockery had to wash before use as they were dirty. Every night and early morning you could hear the pipes knocking when the neighbours were using water or the shower so we were woken up at night and around 6am each morning. Allot could have been fixed by sending a cleaner or maintenance but nothing was done or offered all we got was text messages saying their operations team will be informed and get back to us but they did not. On departure grounds staff and cleaner stood outside basically encouraging us to depart prior to 10am and groundsman used a petrol blower to blow dirt, leaves etc on our car that was parked in the driveway. I still would consider staying here again if they got things fixed especially wifi as the location was peaceful and only 10 mins from town. Better communication and maintenance.
Maria H.
Séjour de 3 nuits en octobre 2025
