8/10 Bien
Emily C.
12 août 2024
Les points forts : Arrivée, communication, emplacement
Family Reunion
We rented two houses next door to each other for a family reunion. The houses are older cottages and not in perfect repair (some soft wood on deck steps, a loose closet door, dryer not working) but that was ok as it meant we didnât worry about kids breaking things or needing to keep stuff perfect. The houses were mostly clean, but floors had clearly not been mopped. The beds were comfortable enough and there were plenty of them, although most were full size, so having two adults on each (as would be needed to fit as many people as the listing stated) would be pretty cozy. The owner and property manager were quick to respond to texts to answer questions.
The biggest issue was the written communication. The listing itself was very confusing and we did not have a clear expectation of what the property would include until we arrived. It seemed like everything had been written by AI and not edited. The "self-help" packet was only available electronically and was mostly advertisements for the owners' other businesses or other local attractions, with minimal helpful information for the stay. We were given three different sets of check-out instructions (all of which we had to search through copious unhelpful information to find), so we just did our best there. There was lots of very confusing information about sharing the hot tub, even though we had both properties so we didn't have to worry about it. I even offered to edit the listing for the owner but wasn't taken up on that.
Emily C.
Séjour de 3 nuits en août 2024
