Pet-Friendly Pilot Studio w/ Vineyard Views!

Hi Mary-March, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - Our listing reflects the layout of the home, though we’re sorry if you were caught off-guard. There are two other seating areas at our property, a loveseat at the bottom of the stairs and a small table with chairs near the front door to allow guests to enjoy the view. - We use a professional cleaning crew to ensure that the home is cleaned and sanitized between guest stays. Our crew does a walk-through of the home before all guest arrivals and we’re confident that the home met our high cleanliness standards before your check-in and we personally inspected the property after the cleaning was completed and found no evidence of pests.- There was a power outage on Sunday evening which was unfortunate and the storm was so severe that it knocked out the power to 10,000 homes in the New River Valley. - We try our best to accommodate guests and provide a great environment, but sometimes external factors such as inclement weather are simply out of our control. - While we regret our home was not up to your expectations, we’re happy to share that our most recent guests reported no issues. - We truly go above and beyond for our guests and are confident that future guests will have a wonderful stay!