Maison entière·Hôte professionnel

Luxury 6br/6bth at Champions Gate 290

Galerie photos de l’hébergement Luxury 6br/6bth at Champions Gate 290

Coin séjour
Salle de jeux
Restauration
Chambre
Piscine

Avis voyageurs

9,0 sur 10
Merveilleux
6 chambres5 salles de bain13 personnes

Équipements populaires

  • Piscine
  • Bain à remous
  • Cuisine
  • Lave-linge
  • Sèche-linge
  • Wi-Fi gratuit

Découvrir la zone

Afficher la carte
Davenport, FL
  • Place, Highland Reserve Golf Club
    ‪3 min en voiture‬
  • Place, ChampionsGate Golf Club
    ‪4 min en voiture‬
  • Place, Parc régional du nord-est
    ‪5 min en voiture‬
  • Airport, Orlando, Floride (MCO-Aéroport international d'Orlando)
    ‪40 min en voiture‬

Chambres et lits

6 chambres (13 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

1 lit superposé (1 place)

Chambre 4

1 grand lit

Chambre 5

1 grand lit

Chambre 6

2 lits 1 place

5 salles de bain

Salle de bain 1

Salle de bain 2

Salle de bain 3

Salle de bain 4

Salle de bain 5

Espaces

Cuisine
Salle à manger
Lock

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À propos de cet hébergement

Luxury 6br/6bth at Champions Gate 290

Step into your perfect ChampionsGate getaway ✨

Welcome to this beautiful 6-bedroom, 6-bathroom home designed for unforgettable stays with family and friends. From the moment you walk in, you’ll be welcomed by a warm and inviting atmosphere that blends comfort, space, and functionality—ideal for both relaxing and entertaining.

The main floor features a spacious living area perfect for gathering, along with an open-concept kitchen where preparing meals becomes part of the experience. Whether you’re starting your day or winding down after a long one, this space is designed to bring everyone together.

Upstairs, you’ll find a variety of thoughtfully arranged bedrooms to accommodate guests of all ages, offering both comfort and flexibility for your group.

Step outside and enjoy your private pool and spa, the perfect place to soak up the Florida sun, unwind, or spend quality time with your group. Pool heat is available for an additional fee if you’d like to enjoy the water at a warmer temperature during your stay.

For added convenience, the home includes a washer and dryer for guest use (please note that detergent is not provided).

Bedroom Description:

Downstairs:
Bedroom 1: 1 King bed

Upstairs:
Bedroom 2: 1 King bed
Bedroom 3: Bunk bed (1 Full + 1 Twin)
Bedroom 4: 1 Queen bed
Bedroom 5: 1 Queen bed
Bedroom 6: 2 Twin beds

Additionally, this rental property has a doorbell camera located on the exterior of the home, pointed toward the street and front door. Please note that the camera does not record or store video footage.

Arrival Information
Please note that check-in information will be sent to you the day before your scheduled check-in date. You will receive the final details, including the door code to access the property. We encourage you to ask any questions or share any concerns you may have regarding your arrival.

Essential
Please note that while we strive to provide a comfortable and enjoyable stay, we only provide a starter supply of essential items. These include:

Two garbage bags
Toilet paper (1 roll per bathroom)
Paper towels
Dish soap
Hotel shampoo/conditioner and soap

We recommend that guests bring any additional supplies they may need during their stay, as we do not provide extra items such as detergent, liquid soap, or additional paper goods.

WE DO NOT PROVIDE SALT OR PEPPER

Extra Services
If your property has a pool, pool heat is available for an additional fee of $70 (for every five days). Please note that the system heats both the pool and spa at the same time, and it may take up to 24 hours to reach the desired temperature. We recommend arranging this service in advance.

If the property includes a grill, please note that there is a $29.95 usage fee.

Early check-in and late check-out may be available upon request for an additional fee. Please let us know at least one day in advance, and we will do our best to accommodate.

Please note that all reservations must be made by a guest who is at least 21 years old.

ChampionsGate Resort Access
During your stay, you will have access to the amazing amenities at The Oasis and The Retreat Clubhouses. Enjoy the lazy river, water slides, gym, arcade, and more, or simply relax by the pool and take in the Florida sunshine.

We look forward to hosting you and making your stay unforgettable 😊

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Hébergement n° 9781355a
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée

À propos du quartier

Davenport

Cette maison de vacances vous donne rendez-vous à Four Corners, plus précisément près de parcs de loisirs. Les célèbres ChampionsGate Golf Club et Parcours de golf Reunion Resort valent le détour si un minimum d'action est à l'ordre du jour. Parmi les attractions phares, les non moins emblématiques Vieille ville et Parc à thème Disney's Animal Kingdom® attendent aussi votre visite. Vous voyagez avec des enfants ? Ne manquez pas l'agréable Disney's Hollywood Studios®. Découvrez également l'illustre ESPN Wide World of Sports Complex. Amateur de sports nautiques ? Profitez de votre passage dans la région pour tester la natation ou découvrez des activités telles que les visites de vignobles si vous préférez vous éclater au grand air.
Carte
Davenport, FL

À proximité

  • Highland Reserve Golf Club - 3 min en voiture - 4.4 km
  • ChampionsGate Golf Club - 4 min en voiture - 3.7 km
  • Parc régional du nord-est - 5 min en voiture - 7.5 km
  • Posner Village - 5 min en voiture - 7.9 km
  • Lac Davenport - 6 min en voiture - 8.8 km

Comment se déplacer

  • Gare de Kissimmee - 30 min en voiture
  • Aéroport de Kissimmee Gateway (ISM) - 31 min en voiture

Restaurants

  • ‪McDonald's - ‬6 min en voiture
  • ‪McDonald's - ‬5 min en voiture
  • ‪Love's Travel Stop - ‬6 min en voiture
  • ‪Chick-Fil-A - ‬3 min en voiture
  • ‪McDonald's - ‬6 min en voiture

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement Luxury 6br/6bth at Champions Gate 290 ?

À partir du 9 mai 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Luxury 6br/6bth at Champions Gate 290 le 4 juil. 2026 commencent à 324 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Luxury 6br/6bth at Champions Gate 290 ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Luxury 6br/6bth at Champions Gate 290 ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

C'est dans le quartier de Four Corners que vous accueille cette maison de vacances qui plaira aux familles, à 3,6 km de ChampionsGate Golf Club et à moins de 10 km de Posner Village et Four Corners FC. Parc régional du nord-est et Lac Davenport sont également à 10 km de distance.

Avis

9,0

Merveilleux

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 15 avis sur 23.
Note des voyageurs de 8 (Bien), d’après 5 avis sur 23.
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 23.
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 23.
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 23.

9,2/10

Propreté

9,8/10

Arrivée

9,0/10

Communication

10/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Zavier L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing stay

This was a beautiful property and a very secure stay. Loved every moment of it
Séjour de 4 nuits en septembre 2023
Réponse de VrboOwner le 5 oct. 2023
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had an amazing stay at our property and that you felt secure throughout your visit. Your satisfaction is our top priority, and it's great to know that you loved every moment of your stay. If you ever plan to return, we'll be more than happy to welcome you back for another exceptional experience.
Avis vérifié

10/10 Excellent

Olympia C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family Trip

The property was beautiful and we enjoyed our stay
Séjour de 5 nuits en juin 2023
Réponse de VrboOwner le 6 juil. 2023
Thank you for taking the time to share your positive feedback regarding your family trip at our property. We are thrilled to hear that you found the property beautiful and that you enjoyed your stay with us. It is our goal to provide a memorable and enjoyable experience for all our guests, and we are delighted to know that we succeeded in creating a pleasant atmosphere for your family trip. We appreciate your kind words and the 5/5 star rating. Your satisfaction is very important to us, and we hope to have the opportunity to welcome you and your family back in the future for another wonderful stay.
Avis vérifié

10/10 Excellent

Cody M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great VRBO

Large house and close to all the parks !
Séjour de 3 nuits en février 2024
Réponse de VrboOwner le 12 févr. 2024
Cody, thank you for taking the time to share your feedback and leaving such a positive review! We're thrilled to hear that you found a large property and close to the parks. We appreciate your kind words . We look forward to welcoming you back and ensuring another enjoyable stay.
Avis vérifié

10/10 Excellent

Michelle B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Disney trip

The property was beautiful clean above and beyond expectations
Séjour de 5 nuits en novembre 2024
Réponse de VrboOwner le 14 nov. 2024
Thank you so much! I'm thrilled to hear that the property exceeded your expectations. We look forward to welcoming you back - Jr
Avis vérifié

10/10 Excellent

Crystal T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay

The home was as described. My family and I enjoyed our stay. Plenty of space for everyone. Would stay again in the future! Highly recommended 😁
Séjour de 7 nuits en juillet 2023
Réponse de VrboOwner le 10 août 2023
Thank you for taking the time to share your fantastic feedback about your recent stay at our property. We are thrilled to hear that your experience matched your expectations and that your family had a wonderful time. It's wonderful to know that the home provided ample space for everyone and that you found it to be just as described. Your endorsement as a highly recommended guest means a lot to us, and we are delighted that you are considering a return stay in the future. We genuinely appreciate your kind words and the 5-star rating you have awarded us. It was a pleasure hosting you and your family, and we look forward to the opportunity to welcome you back and create more memorable experiences together.
Avis vérifié

10/10 Excellent

Debra S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Champions Gate

Beautiful home, clean, full sun pool, will definitely stay again
Séjour de 8 nuits en avril 2024
Réponse de VrboOwner le 14 mai 2024
Thank you for your glowing review! We're thrilled to hear that you found our home beautiful, clean, and enjoyed the full sun pool. Providing a comfortable and pristine environment for our guests is a top priority for us, and we're delighted that we could meet your expectations. We can't wait to welcome you back for another memorable stay in the future! Your kind words mean the world to us. Until next time!
Avis vérifié

10/10 Excellent

Celina P.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great

We had a blast! The house was nice and big. It matched the description perfectly ! We had such a great time.
Séjour de 3 nuits en mars 2024
Avis vérifié

8/10 Bien

Courtnay R.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Florida Vacation

Overall this property was amazing! Our family enjoyed the game room and the spacious floorplan. Housekeeping neglected to clean the bathroom closest to the pool, however the rest of our stay was wonderful! Will book again!
Séjour de 3 nuits en mars 2024
Avis vérifié

8/10 Bien

Kara B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful Home

We loved our stay! The home was gorgeous and close enough to the parks (about 30 mins with traffic). The only thing I wish we had more of was household essentials. The kitchen wasn’t well stocked but aside from that we had everything we needed. Highly recommend!
Séjour de 7 nuits en août 2024
Réponse de VrboOwner le 27 août 2024
Thank you so much for your lovely review! We’re thrilled to hear that you enjoyed your stay and found the home to be gorgeous and conveniently located. We appreciate your feedback regarding the kitchen essentials. While we provide basic items, we’ll take your suggestion into consideration as we strive to enhance our guests' experience. We hope to have the pleasure of hosting you again soon! -FB
Avis vérifié

10/10 Excellent

Jaun D.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Loved it! Very beautiful home!

The home was beautiful. The rooms were so nice and roomy. Lots of stuff in the home to keep the kids and adults entertained. Would definitely rent the same house if it was available. We also enjoyed the many amenities that were available.
Séjour de 6 nuits en juillet 2023
Réponse de VrboOwner le 25 juil. 2023
Hello Jaun. Thank you for your wonderful review! It is great to hear that you loved your stay and found our home to be beautiful. It's great to know that the rooms were spacious and enjoyable for both kids and adults. Your positive feedback means a lot to us, and we'd be more than happy to welcome you back in the future. The pleasure was ours in providing the many amenities for you to enjoy. We hope to have you back soon!
Avis vérifié

10/10 Excellent

Rhonda B.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family vacation

Great house for family to stay at. Very spacious and lots of room to spread out. The games toom was a hit and the backyard with pool was amazing. We spent lots of time swimming. Walked to splash pad and drove a short distance to Oasis Club where the whole family enjoyed the lazy river and more splash pad fun. Very enjoyable week!
Séjour de 7 nuits en mars 2024
Avis vérifié

10/10 Excellent

Staci D.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great vacation stay with no complaints!

We were really pleased with our stay in Orlando! The house was new, clean, large, and beautiful! Pool was warm and clean and fun for everyone. We used the pool at the resort as well and loved it. Great communication with the property manager and overall no issues. We would definitely stay here again and loved that it was in close proximity to everything Orlando. Perfect house for a large family or group of people!
Séjour de 7 nuits en juin 2023
Réponse de VrboOwner le 25 juin 2023
Hi Staci. Thank you for your review! We're thrilled to hear that you had a great vacation stay in Orlando. It's fantastic that the house met all your expectations and that you didn't encounter any issues during your stay. Thank you for considering staying with us again in the future. We appreciate your recommendation nad we hope to have the opportunity to host you again for another memorable stay!
Avis vérifié

10/10 Excellent

Ramsey S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful

house was wonderful overall. We hit some troubles with the wifi connection and the fridge shutting off on its own but the owners property manager was very quick to handle any issues we had.
Séjour de 5 nuits en septembre 2023
Réponse de VrboOwner le 1 oct. 2023
Thank you for your review! We're delighted to hear that you found the house wonderful overall. We apologize for any inconvenience you experienced with the wifi connection and the fridge, but we're glad to hear that our team was quick to address and resolve these issues for you. Your comfort and satisfaction are important to us, and we hope you had an enjoyable stay otherwise. If you ever decide to stay with us again in the future, please don't hesitate to reach out. We'd love to welcome you back for an even smoother experience.
Avis vérifié

10/10 Excellent

Mike C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Vacation

We had a great stay at this house in Championsgate. House was clean, communication was fast, and everything was as advertised. The house could benefit from some additional household staples like garbage bags, toilet paper, mixing bowls, plastic cups for the pool, etc but overall we had a great family vacation!
Séjour de 7 nuits en février 2024
Réponse de VrboOwner le 15 mars 2024
Thank you for your feedback about your stay at this house in Championsgate. We're glad to hear that the house was clean, communication was fast, and everything was as advertised. Regarding the household staples, we provide garbage bags for all properties during your stay, and basic utensils are available in the kitchen. We'll take into account your other suggestions for future reservations. We hope to host you again for another great family vacation!
Avis vérifié

10/10 Excellent

Marcus C.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing rental for large family.

We were able to house our family of 5 and grandparents under one roof. The house was spacious and well laid out just make sure you bring your own kitchen utensils. We had to go and but oven mits, a can opener, baking sheets and plastic cups for around the pool. The pool and hot-tub worked perfectly and when we contacted the host for anything we heard back within the hour. Thanks for the great memories we hope to be back again in the near future.
Séjour de 11 nuits en mars 2023
Réponse de VrboOwner le 19 mars 2023
Marcus, thanks for your review! We love to know that you and your family had a great time. Hope to see you soon
Avis vérifié

8/10 Bien

Cortney H.

Les points forts : Propreté, arrivée, emplacement
Les points faibles : Communication et exactitude de l’annonce

Nice house but description was not accurate

The house is very nice but unfortunately there was a glitch in the system that apparently showed us an inaccurate description of the property.. the management team did agree to compensate us for the misunderstanding, although I still haven’t received it
Séjour de 7 nuits en avril 2023
Réponse de VrboOwner le 7 mai 2023
Thank you for taking the time and sharing your experience with us. We're glad to hear that you found the house to be nice, but we're sorry that you experienced an issue with the accuracy of the property's description. We apologize for any inconvenience or frustration that this may have caused you. We understand that the management team has agreed to compensate you for this issue, and we apologize for any delay you may have experienced in receiving that compensation. We will follow up to ensure that the situation is resolved as promptly as possible. We appreciate your patience and understanding, and we hope that you will consider staying with us again in the future.
Avis vérifié

8/10 Bien

Justin H.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce

Vacation stay

We started off good until we tried the pool, wasn’t heated, paid for heat but after several calls, ect. Was told that it didn’t work. I have 3 kids, 6,9,15. My 9 year old only wanted to go swimming so we brought floaties, goggles, ect. To ensure she had a blast. Water was freezing. I sent emails, called, ect. Just wanted heat or another house to give my daughter a great vacation. On the 3rd day a hostess stopped by to check on our stay, I informed her of the issues and she was apologetic, got the heat fixed and didn’t charge us for the heat cost and gave us a late check out.
Séjour de 4 nuits en mars 2023
Réponse de VrboOwner le 22 mars 2023
Hello Justin. Thank you for your review, we are sorry that these details did not make your stay perfect but we promise to work on it. We hope to see you again in the future.
Avis vérifié

10/10 Excellent

Rachel O.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing Weakened

I stayed at this lovely property last month from August 24th to the 27th with my family what an amazing home. From the moment booked then home till the last day I was treated and greeted with such kindness and it continued throughout my stay. The home was very clean, smell good and look exactly like it did on the website, the are very comfortable my mother didn't complain at all and she is very particular about the bed she sleeps on, the customer service representative staff were exceptional!!! they really went out of their way to make sure when ever I sent a massage or call that my issue was taking care off. Hands down IHM has one of the best vacation home customer/hospitality department so far, I love the fact that I requested a late check out and they accommodated it with a small fee of course, suffice to say our stay was amazing from start to finish, I give it a 5 star all around, my family and I will definitely return for another visit next summer for a longer time. Thank you IHM hospitality team.
Séjour de 3 nuits en août 2023
Réponse de VrboOwner le 9 sept. 2023
Dear Rachel, Thank you so much for taking the time to share your wonderful experience at our property. We are absolutely delighted to hear that you had an amazing stay with us and that you were pleased with every aspect of your visit. It's heartwarming to know that you found our home clean, comfortable, and exactly as depicted on our website. We take great pride in maintaining the highest standards for our guests' comfort and satisfaction. Your kind words about our customer service team truly warm our hearts. We always strive to go above and beyond to ensure our guests' needs are met promptly and with a smile. We're thrilled to have been able to accommodate your late check-out request. Furthermore, we'd like to extend our gratitude for being such a respectful and communicative guest. Your kindness and clear communication make hosting a pleasure, and it's guests like you who contribute to our wonderful community. Your appreciation and 5-star rating mean the world to us. We can't wait to welcome you and your family back for another fantastic stay next summer, and we promise to make it even more memorable. Once again, thank you for choosing IHM, and we look forward to hosting you again soon!
Avis vérifié

6/10 Satisfaisant

FRANCYS R.

Les points forts : Propreté, arrivée, communication et emplacement

Family vacation

Property is beautiful and well decorated. Beds are comfortable and the clubhouse is one of the best ice been to. Now the negative... the internet is non existent,i couldn't stream a movie or play any music that required wifi and no couldn't even watch tv upstairs.you can get any phone reception unless you search for it. There is no cleaning supplies except a small bottle of dishwashing soap. No sponge, No mop, and only a hand broom. We paid for the pool and jacuzzi to be heated and it they both stayed luke warm. The worst part is that i could only use both during the day because the lights in the pool did not work so it was super dark outside to let my kids out after the sun went down. Management and company did try to compensate with a late check out but tbh we had like 4 different people just walk in on us throughout the day WITHOUT knocking or anything so it kinda felt like we had to get out anyway. Overall it was ok. Not what i expected i won't spend the kind of money i spent again at this property
Séjour de 2 nuits en mai 2023
Réponse de VrboOwner le 30 mai 2023
Hi Francys. Thank you for sharing your feedback with us. We're glad to hear that you found the property beautiful and well-decorated. We apologize for the issues you experienced during your stay. We will work to improve all of these for future guests. We value your feedback and hope to have you back to improve your experience in the future.
Avis vérifié

4/10 Médiocre

Brad M.

Les points forts : Arrivée et emplacement
Les points faibles : Propreté et exactitude de l’annonce

July Family Vacation

We have a family of 7, and drove from WI. As soon as we walked in the smoke alarm was beeping on a 10 foot ceiling(that I had to disconnect because no one was available), the Xbox one had no controllers, air hockey table had a cut cord, the one bedroom unusable for our son because it’s hard to sleep when there is a light that is impossible to turn off., pool queue that was broken in half but set together to make it look like it was fine, dirty floors, missing light bulbs from lamps, stained sheets, key pad that only worked 80% of the time, the pool area for the community that was shut down for repairs, had salt and pepper shakers along with soap dispensers that were for decoration only as they contained no salt, pepper or soap, no pizza pans, no pizza cutter, no oven mitts, dirty walls, dirty floors (we know this because we found stuff under the couches and beds that were not ours, including 63 cents. Management did send someone over with an Xbox controller, replaced batteries in the key pad which made it worse and locked us out, and made me hang up the smoke alarm because the employee didn’t have a ladder. They explained the oasis club as well which was not the water park area close to us. For the money spent vs what we expected was not close to what was advertised and we did have fun but could have been a lot better with a little effort on their part. They didn’t really resolve the issues as they will claim they did.
Séjour de 6 nuits en juillet 2023
Réponse de VrboOwner le 29 juil. 2023
We sincerely apologize for the inconveniences you experienced during your stay at our property. Your feedback is essential to us, and we take your concerns very seriously. We regret that the conditions of the rental did not meet your expectations, and we understand how frustrating it must have been for you and your family. We want to assure you that we tried our best to help resolve the issues you encountered. However, we acknowledge that it was a busy time, and our maintenance team had a lot to handle, leading to delays in addressing certain problems. Regarding the missing amenities and essentials, we deeply regret the oversight on our part. We do strive to provide everything necessary for a comfortable stay, and we apologize for any inconvenience caused by their absence. In light of the challenges you faced, we have taken immediate action to rectify the situation. As a gesture of goodwill, we have already refunded a part of the money to compensate for the inconvenience you endured. Our team is committed to continuously improving our services and ensuring that all our guests have a pleasant and memorable experience. We genuinely value your business and hope that you will consider staying with us again in the future. Should you decide to give us another chance, we will do everything in our power to make your stay exceptional. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back and provide you with the excellent experience you deserve.
Avis vérifié

6/10 Satisfaisant

Alanna F.

Les points forts : Arrivée et emplacement
Les points faibles : Propreté et communication

Beautiful Property Horrible Property Management

I really wish that I could give this property 5 stars because it really is a beautiful property in a great location. The property management company themselves were horrible. Let’s start off with the housekeeping. The themed room with the records on the wall was filthy. One of the double beds were completely broken when we checked in, like very obvious lopsided and the housekeeper made the bed up as if it was useable. Then to make it worse the comforters (which are white) have disgusting and also obvious stains on both of them. They clearly hadn’t been washed prior to our stay, even though there is a washer and dryer on the property. To make matters even worse my sister goes to get in the ONE good bed that is available and she opens it up to find a woman’s press on nail, right there in the made up bed. It was unbelievable. How do you make up a dirty bed? We called the property manager and was told that they would be calling “maintenance” to fix the bed and to our surprise “maintenance” never came, despite me calling multiple times. No one ever even followed up with me at all. The Wi-Fi wasn’t working when we checked in and it took me contacting VRBO customer service to get someone on the phone to help me. For that issue they made ME troubleshoot their modem. The listing promised two towels per room but that was not the case. They also promised a water park but failed to explain that the water park that’s in the complex is not even open yet. The pool was heated in June 😒
Séjour de 4 nuits en juin 2023
Réponse de VrboOwner le 30 juin 2023
Hi Alanna. Thank you for your review! We are delighted that you found the property itself to be beautiful and in a great location. However, we sincerely apologize for the issues you experienced with the property management company. We understand that the cleanliness of the themed room and the condition of the beds and comforters fell below your expectations. This is not the level of service we strive to provide, and we will address these concerns with our housekeeping team to ensure improvements are made. Regarding the water park, it seems there was a misunderstanding, as there is one clubhouse under construction and another water park available for guests, and we provided the address and information in the arrival email sent to you one day prior to your arrival, we are sorry to know you couldn't enjoy the clubhouse amenities because of this. We understand the frustration this may have caused and will work to improve our communication and support processes to ensure a smoother resolution in such situations. Once again, we apologize for the inconvenience. Your feedback is valuable to us, and we will take the necessary steps to address these issues and improve our services. We appreciate your patience and hope to have the opportunity to regain your trust and provide you with a better experience in the future.
Avis vérifié

10/10 Excellent

joanska p.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Casa hermosa super grande comoda para lp que necesitaba

La mejor experiencia para toda mi familia super recomendados una casa con todo lo necesario para compartir con mi familia y tener en nuestra memoria del 1 er añito de mi bebe. ♥️ gracias ...
Séjour de 2 nuits en juin 2023
Réponse de VrboOwner le 5 juin 2023
¡Gracias por tu reseña! Nos alegra mucho haber podido brindarte la mejor experiencia para celebrar el primer cumpleaños de tu bebé. Estamos encantados de que hayas disfrutado de nuestra casa y de todos los servicios y comodidades que ofrecemos. ¡Esperamos verte de nuevo en el futuro! ¡Gracias por recomendarnos!
Avis vérifié

8/10 Bien

tiffany r.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Séjour de 2 nuits en octobre 2025

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