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Luxury Villa Pool Gameroom Resort Near Disney 6086
Summary:
Gorgeous two-story, single-family home with a private pool set at the brand-new, gated community of Solterra Resort. The distinguished resort-style amenities and its convenient location makes for an enjoyable stay with a short travel distance to all of the world-famous attraction parks, restaurants, and shopping malls in the Orlando area.
This comfortable, private villa accommodates up to 16 guests.
The Space:
Guests can experience the bliss of a luxurious private villa while exploring all the world-famous attractions of Central Florida. This dreamy vacation home promises memorable experiences for all who visit.
Solterra Resort, one of the newest resort communities in the Orlando area, boasts a state-of-the-art clubhouse with a fitness center, business center, kitchen, day spa, and resort-style swimming pool. The community is designed with families in mind, featuring child-friendly areas and multiple sports courts. The fully operational clubhouse and entertainment spots provide endless fun for the entire family.
Located in the exclusive Davenport area, Solterra Resort offers easy access to major Florida highways, including I-4 and US 192. Guests can explore nearby shopping malls, restaurants, nature trails, conservation areas, and various entertainment options. The world-famous theme parks such as Disney World, Universal Studios, and SeaWorld are just minutes away.
The villa itself is luxuriously decorated with a blend of modern and contemporary chic design elements, comfortably accommodating up to 16 guests. The ground floor features a spacious open-plan kitchen, living, and dining room, all overlooking a sunny private pool and spa in a screened patio with a lake view. After a fun-filled day, guests can relax and enjoy a movie on the 65-inch Smart TV.
The first floor includes a master bedroom with a KingSize bed and en-suite bathroom, along with a second bedroom also featuring a KingSize bed. The garage has been converted into a game room complete with a movie area, Foosball table, air hockey table, and pool table.
On the second floor, guests will find five more beautifully themed bedrooms. The Mickey-themed bedroom has two TwinSize beds, while the Finding Nemo-themed bedroom also features two TwinSize beds. Another master bedroom boasts a KingSize bed and en-suite bathroom. Additional bedrooms include one with a QueenSize bed and another with two FullSize beds.
This villa is the perfect blend of luxury, comfort, and convenience, ensuring a memorable stay for all guests.
𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦
✦ Screened Pool/Patio area with Spa
✦ Game room
✦ Drip coffee machine
✦ Walking Distance to Club House Amenities
✦ Relaxing Whirlpool Tub
✦ 3 Parking Spaces
✦ Free Wi-Fi
✦ Cable TV and Smart TV
✦ HVAC
✦ Alarm
✦ Towels & Linen
* To access Solterra Resort amenities, there is a fee payable directly at the clubhouse. The fee is $35 for groups of up to 12 guests or $45 for groups of 13 or more. This is a one-time fee for your entire stay.
Guest Access:
You’ll have full, private access to the entire House during your stay. That includes all 7 bedrooms, 6 bathrooms, a fully equipped kitchen, in-unit washer and dryer, and everything else you need to feel at home. No shared spaces, just your group.
We respect your privacy and are committed to ensuring you have a relaxing and enjoyable stay. While we won’t be on-site, we’re just a message or phone call away, and our office is available from 8am until 9pm to assist you with any questions or concerns.
We keep it easy and contactless: check-in and check-out are fully remote, so there’s no need to meet anyone or wait around. Due to the nature of our online business, a pre-check-in process is required immediately after booking. This process is completed through our Guest App, where you will e-sign a rental agreement and submit your check-in information, including a photo ID and a selfie for security purposes. Once the Verification Form is fulfilled, you will be ready to receive, two days prior arrival, the gate code, door code, and directions so you can head straight in, no front desk, no delays.
The Neighborhood:
Solterra Resort is a charming and welcoming neighborhood located in the peaceful Davenport area, known for its family-friendly atmosphere and convenient access to Orlando's famous attractions. This serene community is nestled away from the hustle and bustle of the city, yet it remains easily accessible to all the excitement and entertainment options that Orlando has to offer.
The neighborhood is characterized by its beautiful landscapes and well-maintained surroundings, offering a perfect blend of natural beauty and modern amenities. Residents and visitors alike can enjoy leisurely strolls along the picturesque trails, perfect for those who appreciate outdoor activities and the tranquility of nature.
For families, Solterra Resort is an ideal location. The area is safe and quiet, making it a great place for children to play and explore. The community prides itself on its inclusivity and friendly environment, where neighbors are known to be welcoming and helpful.
Local amenities within the resort include a variety of recreational facilities. These include a large community swimming pool with a lazy river and slide, tennis courts, and a fitness center, providing ample opportunities for staying active and socializing with other guests and residents. The clubhouse is a hub of activity, hosting various events and gatherings, and serving as a great place to meet and interact with others.
The convenience of Solterra Resort is another key feature. It's situated close to a range of shopping, dining, and entertainment options. Whether you're looking for a quick bite to eat, a leisurely shopping trip, or an evening out, you'll find everything you need just a short drive away.
For those seeking to explore beyond the neighborhood, Solterra Resort's proximity to major highways makes it easy to venture out to Orlando's world-renowned theme parks, including Walt Disney World, Universal Studios, and SeaWorld. These attractions are just a short drive away, ensuring that fun and adventure are never far from reach.
Getting Around:
To help you navigate the area, here are some instructions on getting around:
1. Private Vehicle:
If you have your own vehicle, Solterra Resort provides ample parking spaces for guests. Simply follow the signs within the resort to locate your designated parking area. Please ensure that you adhere to any parking regulations to avoid any inconvenience.
2. Resort Amenities:
Within Solterra Resort, you'll find various amenities such as swimming pools, fitness centers, and recreational areas. These facilities are typically within walking distance from our vacation home. Please refer to the resort map or inquire at the resort's front desk for specific locations and operating hours.
3. Local Transportation Services: if you prefer to explore the surrounding area or visit nearby attractions without driving, there are several transportation options available:
- Taxis: Local taxi services are readily available and can be hailed or called for pick-up. You can ask our staff for recommendations or contact the resort's front desk for assistance in arranging taxi services.
- Rideshare Apps: Popular rideshare apps like Uber and Lyft operate in the area, providing a convenient and affordable transportation option. Simply download the app on your smartphone, set your pickup location, and request a ride to your desired destination.
- Public Transportation: The public transportation options in the area may vary. We recommend checking with the resort's front desk or conducting a quick online search to find out about bus routes, schedules, and fares, if available.
4. Rental Cars:
If you didn't bring your own vehicle and prefer the convenience of having a car at your disposal, there are several car rental agencies located nearby. You can arrange for a rental car prior to your arrival or inquire us for assistance in finding a suitable rental service.
Please note that availability and pricing of transportation services may vary, so we advise checking with the respective service providers for the most up-to-date information.
We hope these instructions help you navigate and explore the area surrounding Solterra Resort. If you have any further questions or require additional assistance, our staff is always here to help.
Enjoy your stay and have a fantastic time exploring all the wonderful attractions in the area!
Ajoutez des dates pour connaître les prix
Services et équipements
Piscine
Bain à remous
Cuisine
Lave-linge
Sèche-linge
Climatisation
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🐾 Pet Policy: Unfortunately, we...
Informations importantes
À savoir absolument
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les espèces
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de secours
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
À propos du quartier
Davenport
Dans le quartier Complexe Solterra à Davenport, vous trouverez cette maison de vacances à côté d'un terrain de golf, près de parcs de loisirs. Les célèbres ChampionsGate Golf Club et Parcours de golf Reunion Resort valent le détour si un minimum d'action est à l'ordre du jour. Vous préférez partir en mission shopping ? Les non moins emblématiques Vieille ville et Disney Springs® attendent votre visite ! Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Parc à thème Disney's Animal Kingdom® et Disney's Hollywood Studios®. Profitez des points d'eau de la région pour tester différentes activités telles que la pêche ou faites le plein d'énergie en pratiquant les balades en vélo.
Parcours de golf Reunion Resort - 6 min en voiture - 5.5 km
ChampionsGate Golf Club - 7 min en voiture - 6.1 km
Providence Golf Club - 7 min en voiture - 6.7 km
Posner Village - 7 min en voiture - 8.4 km
Parcours Jack Nicklaus - 7 min en voiture - 8.1 km
Comment se déplacer
Gare de Kissimmee - 26 min en voiture
Aéroport de Kissimmee Gateway (ISM) - 37 min en voiture
Restaurants
Wawa - 12 min en voiture
McDonald's - 13 min en voiture
Texas Roadhouse - 13 min en voiture
McDonald's - 13 min en voiture
Starbucks - 13 min en voiture
Foire aux questions
L'hébergement Luxury Villa Pool Gameroom Resort Near Disney 6086 dispose-t-il d'une piscine ?
Oui, cet hébergement dispose d'une piscine.
Combien coûte un séjour dans l’hébergement Luxury Villa Pool Gameroom Resort Near Disney 6086 ?
À partir du 8 avr. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Luxury Villa Pool Gameroom Resort Near Disney 6086 le 15 juin 2026 commencent à 191 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement Luxury Villa Pool Gameroom Resort Near Disney 6086 ?
Les arrivées sont prévues à partir de 16 h 00.
Quelle est l'heure de départ de l'hébergement Luxury Villa Pool Gameroom Resort Near Disney 6086 ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement ?
Les familles apprécieront cette maison de vacances du quartier de Davenport se trouvant à moins de 10 km des sites suivants : Posner Village, ChampionsGate Golf Club et Providence Golf Club. Parcours de golf Reunion Resort et Lewis W Mathews Memorial Sports Complex (centre sportif) sont également à 15 km de distance.
Avis
8,0
Très bien
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 10 avis sur 19.
10 – Excellent
10
Note des voyageurs de 8 (Bien), d’après 3 avis sur 19.
8 – Bien
3
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 19.
6 – Satisfaisant
3
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 19.
4 – Médiocre
2
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 19.
2 – Horrible
1
8,2/10
Propreté
9,0/10
Arrivée
7,6/10
Communication
9,2/10
Emplacement
8,6/10
Exactitude de l’annonce
Avis
Avis vérifié
10/10 Excellent
karen l.
1 févr. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The house was in very good condition and clean when we arrived. Host was very responsive and communication was great.
karen l.
Séjour de 5 nuits en janvier 2026
Réponse de VrboOwner le 11 févr. 2026
Thank you so much for your thoughtful review! We’re delighted to hear the home was in great condition and clean upon your arrival.
It’s also wonderful to know that you found our team responsive and communication helpful throughout your stay — providing a smooth experience is very important to us.
We truly appreciate you choosing to stay with us and hope to welcome you back again soon!
Warm regards,
Wonder Vacation Homes
Avis vérifié
10/10 Excellent
Candace J.
18 mars 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Activities for all ages. The PS4 and the game room was a hit for my six year old. We all enjoyed the pool which was nicely heated. Hot tub jets was a little to high but that didn’t stop us from enjoying the spa. Home over all was lovely and clean. The resort was fun also. My kids loved the slide and lazy river. Had to drive but that wasn’t an inconvenience. Walking is an option but with to little kids we decided to use our car. The host was very prompt with any concerns or request. Thanks again
Candace J.
Séjour de 5 nuits en mars 2026
Réponse de VrboOwner le 19 mars 2026
Thank you so much for your thoughtful review! We’re delighted to hear that your whole family had such a great time, especially that the game room and PS4 were a hit with your six-year-old. It’s wonderful that you were able to enjoy the pool, spa, and all the resort amenities like the slide and lazy river.
We also appreciate your feedback about the hot tub jets—this is very helpful for us as we continue to improve the experience for our guests. We're glad it didn’t take away from your enjoyment!
It’s great to know the home met your expectations in terms of cleanliness and comfort, and that our team was able to assist you promptly during your stay.
We’d love to welcome you and your family back again soon!
Warm regards,
Wonder Vacation Homes
Avis vérifié
10/10 Excellent
Adriana S.
4 janv. 2026
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Pictures don't do this property justice. They are cutely themed and plenty of space for a group of 12. Host was very responsive.
Adriana S.
Séjour de 5 nuits en décembre 2025
Réponse de VrboOwner le 26 janv. 2026
Thank you for the lovely review! We’re thrilled to hear the home exceeded your expectations and that you enjoyed the themed décor and spacious layout. It’s also great to know our team was responsive and helpful throughout your stay. We truly appreciate your feedback and would love to host you again.
Wonder Vacation Homes
Avis vérifié
6/10 Satisfaisant
Ed G.
17 févr. 2026
Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication
Host service. Although quick to reply with apologies and promises, lack of follow up action was really disappointing
Ed G.
Séjour de 7 nuits en février 2026
Réponse de VrboOwner le 18 mars 2026
Thank you for your feedback. We’re glad our team responded quickly and apologized, but we’re sorry to hear that the follow-up did not meet your expectations. We take all guest concerns seriously and will review our processes to ensure timely action in the future.
We appreciate your input and hope to provide a better experience next time.
Warm regards,
Wonder Vacation Homes
Avis vérifié
8/10 Bien
Mamie R.
15 juin 2025
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
great weekend getaway
Great location, close to attractions, beautiful home, amenities were on point, host was always available. I had a wonderful time.
Mamie R.
Séjour de 2 nuits en juin 2025
Réponse de VrboOwner le 16 juin 2025
Thank you so much for your kind words! We're thrilled to hear you enjoyed the home's location, amenities, and overall experience. It was a pleasure hosting you, and we're so glad you had a wonderful time. We hope to welcome you back again soon!
– Wonder Vacation Homes
Avis vérifié
10/10 Excellent
mary r.
3 juin 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Spacious Home
There were a few issues during our stay but they were addressed quickly. Would stay again. Beautiful home with plenty of space for a large group!
mary r.
Séjour de 8 nuits en mai 2025
Réponse de VrboOwner le 3 juin 2025
Thank you so much for your feedback! We're glad to hear you enjoyed the spaciousness and beauty of the home. We appreciate your patience with the issues that came up and are happy we could resolve them quickly. We'd love to welcome you back anytime!
Wonder Vacation Homes
Avis vérifié
10/10 Excellent
denise R.
4 avr. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great stay
Was a bit worried with some of the other reviews but we had a great stay. The house is not brand new but is very nice. Communication was great. Home is beautiful & we especially enjoyed some floating time in the lazy river.
denise R.
Séjour de 7 nuits en mars 2025
Réponse de VrboOwner le 24 avr. 2025
Thank you for choosing Wonder Vacation Homes, we are glad to hear you had a good time and that everything was great, yes the home is not new and is facing some wear and tear due to the short term rentals, which the owner upgrades as needed. We sure hope to host you again next time.
Avis vérifié
10/10 Excellent
Luana M.
17 nov. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
A great stay with friends and family
Confortable estructure for 16 people, rooms with clean bathrooms. Condominium pleasant and clean and the staff were always helpfull.
Luana M.
Séjour de 9 nuits en novembre 2023
Réponse de VrboOwner le 13 déc. 2023
Thank you for choosing our property for your recent vacation. It was a pleasure hosting you and we would love to welcome you again.
Avis vérifié
8/10 Bien
Jorge V.
14 août 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
excellent house
wonderfull time
Jorge V.
Séjour de 3 nuits en août 2024
Réponse de VrboOwner le 20 août 2024
Thank you for choosing Wonder Vacation Homes, it was a pleasure hosting you.
Avis vérifié
10/10 Excellent
Monique H.
16 juin 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Girls trip
The house was equiped with what we needed. We enjoyed our stay.
Monique H.
Séjour de 3 nuits en juin 2024
Réponse de VrboOwner le 19 juin 2024
Thank you for choosing our home and services for your vacation, we enjoyed hosting you as well, come again - Wonder Vacation Homes
Avis vérifié
6/10 Satisfaisant
Kwesi R.
7 juil. 2025
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Updates
Needs some updates
Kwesi R.
Séjour de 5 nuits en juillet 2025
Réponse de VrboOwner le 8 juil. 2025
Thank you for your feedback. We appreciate you taking the time to leave a review and will take your comments into consideration as we work on future updates to improve the guest experience. We hope to have the opportunity to host you again and provide an even better stay.
Best regards,
Wonder Vacation Homes
Avis vérifié
6/10 Satisfaisant
Miriam S.
22 avr. 2025
Les points forts : Arrivée, emplacement, exactitude de l’annonce
Nice property but broken things
When we got there the fridge had broken parts the screen door was off and there was no net around the pool. I said that we could live with it but wanted the net for safety. Got a message it was fixed a day letter but it never was. The property also wasn't so clean and the linen smelled. It's a very nice house and location but I was disappointed by the broken things. Also the air conditioning was not strong!
Miriam S.
Séjour de 7 nuits en avril 2025
Réponse de VrboOwner le 24 avr. 2025
First off, I am very sorry for the issues you had when you rented the home. I have already asked my Operations Team to do a deep clean of the home, change the linens, check the AC (which is maintained quarterly) and about reinstalling the pool net. The fridge replacement drawers were ordered and will be installed soon. Thank you for being our guest and for your feedback, we want our future guests to be more comfortable
Avis vérifié
10/10 Excellent
Jodie H.
23 juil. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Excellent Place To Stay
We had a last minute change to a previous booking and we were able to check in and stay here. There was plenty of room for all of us and the property is clean and beautiful. The pool, game room and movie area are a real bonus. The beds were very comfortable and the pillows were good with plenty to pick from. We appreciated the ice maker and the fans located in each room.
For review: one fan didn’t work and the air conditioning doesn’t seem to reach the the front bedroom at all. It was very hot in there. There really need to be wash cloths provided. It was a surprise that there weren’t any, stating sanitary purposes but just a heads up, most VRBOs provide black wash cloths so they aren’t ruined with makeup. The rules of the garbage are very clear but please spend the extra $10 and provide garbage bags. Other then those few weird things for such a nice place we throughly enjoyed our stay.
Jodie H.
Séjour de 7 nuits en juillet 2023
Réponse de VrboOwner le 13 juin 2025
Thank you for your kind words and helpful feedback! We’re glad you enjoyed the pool, game room, movie area, and the comfort of the beds. We appreciate you letting us know about the fan and air conditioning issue in the front bedroom — we’ll have maintenance look into that to improve guest comfort.
Regarding washcloths, for sanitary reasons, they are not provided, but we understand this can be an adjustment, and many guests bring their own. As for garbage bags, we do provide guidelines to ensure proper disposal and cleanliness, but we appreciate the suggestion to include garbage bags — we will consider this to make future stays more convenient.
We’re happy you had a great stay overall and hope to welcome you again!
Wonder Vacation Homes
Avis vérifié
10/10 Excellent
Sheridan P.
24 avr. 2025
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Perfect for our needs!
My family (with 4 adult children) met up with my two brothers and their families (ages ranging from 2 months to 13 years) for Disney World. The house was perfect for accommodating us! Plenty of bedrooms and bathrooms. It was clean and as described - although the decor had been updated in the two rooms with twin beds. We liked it even better!Even with 17 of us in the house it never felt crowded. The kids loved the game room. There was plenty of space to spread out.The host was easy to communicate with and quick to respond. The only hiccup in our communication was that the host didn't realize the community pool fee was no longer included in the rental fee (we sorted it out quickly) and we didn't realize we needed to send info ahead of time for all the vehicles in our group so they could get parking passes when they arrived. Again, it was quick to sort out.The only downsides had nothing to do with the house itself. There is heavy traffic between the house and Disney World. What should have been around a half hour drive usually took closer to 45 minutes. Not a dealbreaker, but it made for longer days. The other downside was that the community pool reached capacity on the weekends. If we had arrived earlier in the day on weekends we would have been fine. The day we did go to the pool we all loved it! The lazy river was very relaxing! The final downside is that street parking was limited. Would definitely stay here again and would recommend 10/10!
Sheridan P.
Séjour de 10 nuits en février 2025
Réponse de VrboOwner le 6 juin 2025
Thank you so much for the detailed and thoughtful review! We’re thrilled to hear the home was a great fit for your large group and that everyone had space to relax and enjoy—including the kids in the game room! We appreciate your kind words about communication and are glad we were able to sort out the pool access and parking quickly.
Thank you also for pointing out the updated decor and sharing helpful notes for future guests regarding traffic and community amenities. We’re so happy your stay was a success overall, and we’d absolutely love to host you again anytime!
Wonder Vacation Homes
Avis vérifié
8/10 Bien
JoLynn H.
20 avr. 2023
Les points forts : Propreté, emplacement, exactitude de l’annonce
Les points faibles : Arrivée et communication
Stay at 6086 Broad Oak dr
Nice large rooms. A chair or two in the bedrooms might add a little comfort. More responsive repair service.
Never able to use the
TV in our room. No remote, no other instructions My only real complaint was that I couldn't figure out how to cool down the theater room. It was way too warm to comfortably use it.
Great place. Lots of space and I loved the back patio.
Front room is warmer than the rest of house. Nice place
Very comfortable beds. The themed rooms were cute.
I wish the parking sit-vation was better. It was annoying having to walk around the block, but worse it was bad when we were trying to unload the luggage to have the tow truck waiting to tow the car. And, the directions from the security guards on how to get the passes were different depending on who you spoke with.
Lots of space to ei. ther have large family conversations together or to get away and find a private moment.
Acoustics really good for large gatherings also. Nice view of wildlife and domestic cattle out the back.
(Also Not enough towels
Cigarette butts and small garbage not picked up on front lawn both houses, tv kept shutting off, broken washer, not very responsive to repair or request for help, in my opinion)
JoLynn H.
Séjour de 5 nuits en avril 2023
Réponse de VrboOwner le 24 mai 2023
Thank you for staying with Wonder Vacation Homes Vacation Homes, it was a pleasure hosting you. we appreciate your detailed feedback and shall follow up on all that needs attention. We also look forward in hosting you again soon.
Avis vérifié
4/10 Médiocre
Hiram J.
20 nov. 2023
Les points forts : Propreté, arrivée, emplacement
Les points faibles : Communication
OUR STAY AT 6086 BROAD OAK DRIVE
When we arrived, we couldn’t gain entry into the house because the code we were given was incorrect.
After entering the house we were unable to use one of the burners on the stove because it had plastic melted on to it.
While in the process of rinsing utensils prior to starting to cook, the sink began to back up. Then we attempted to turn the oven on but it kept kicking off. We checked the breaker box in the game room and found that one of the breakers had kicked off.
At this point we decided to report the deficiencies and request a repair technician. After an usually long period of time a handyman arrived. The handyman checked the stove and sink and determined that he needed to report what he had found and that a repair technician was needed. All of this took place Saturday November 18, 2023.
I was told that a repair technician had been scheduled to be at this house to take care of these problems Sunday morning at 9:00 am.
The repair technician arrived late Saturday evening rather than Sunday morning. He repaired the clog in the sink but reported to his supervisor that he needed to secure someone else to repair the oven.
On Sunday, I called the office a number of times and one of your representatives even hung up on me on one of the calls. Oh, I sent emails also but it didn’t help.
We had brought with us a casserole dish to be cooked in the oven for lunch on Sunday. I was told that someone would be there Sunday to check out the oven. No one had arrived at che
Hiram J.
Séjour de 3 nuits en novembre 2023
Réponse de VrboOwner le 7 déc. 2023
Hello Hiram. Thank you for choosing this rental and for your feedback. The owner insisted to send her private professional to handle both issues and due to the weekend, with limited handymen available, she was not able to provide you with immediate services. I apologize about this. After reviewing your reservation thread, I have seen that help was sent to you and it was resolved. This situation has been permanently resolved and we hope to serve you even better next time.
Avis vérifié
2/10 Horrible
elaineamico A.
19 nov. 2023
Les points faibles : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Disappointed! 1 Star
EVERYTHING in this house was stained—towels, couches, bed sheets, etc.
The hot tub didn't work for the entirety of our stay, and I called multiple times a day to be refunded for the pool heat. They only gave me a "partial" refund, which I had to fight for and didn't get until a few days after my vacation finished.
When we arrived, there were roaches in the outside garbage because the renters before us didn't pack their garbage properly. It took three days of calling every day to have someone come and clean the garbage.
Getting in touch with someone was almost impossible. I was also informed that I wouldn't receive my full security deposit back for the following.
3x Stained Bath Mat(s) - $15.00
1x Stained Queen Bed Sheet(s) - $45.00
3x Damaged Drinking Glass - $15.00
1x Missing TV Remote Controller(s) - $30.00
7x Stained Bath Towel(s) - $105.00
4x Missing Hand Towel(s) - $20.00
1x Damaged Game table - $25.00
1x Broken Toilet Seat - $30.00
12% Sales Tax - $34.20
Total $319.20
We're responsible for nothing on this list. The pictures they attached of "proof" show no evidence of anything.
Someone else who reviewed this house said that there was a missing remote. I assume it was never replaced, yet they are still charging guests for it. I have reached out for the past two weeks everyday in regards to getting substantial proof as to why we didn't receive our full security deposit back. They keep saying that they are "investigating".We believe this house is a scam.Very sad!
elaineamico A.
Séjour de 10 nuits en octobre 2023
Réponse de VrboOwner le 13 juin 2025
We understand your frustration, but we want to clarify that all damage charges are based on detailed, time-stamped photos taken at check-in and check-out. Our damage policy is clearly outlined in the rental agreement — any stains, missing, or broken items must be replaced or compensated for. The photos you’ve seen are factual evidence supporting these charges. We always strive to be transparent and fair in all cases. Regarding the pool heat refund and cleaning delays, we regret any inconvenience caused and appreciate your patience as we addressed those issues. We take guest satisfaction seriously and encourage open communication to resolve any concerns promptly.
— Wonder Vacation Homes
Avis vérifié
4/10 Médiocre
jason c.
4 mars 2024
Les points forts : Arrivée et emplacement
Les points faibles : Propreté, communication, exactitude de l’annonce
NEEDS WORK
The property is spacious but needs work. We stayed here for 1 month. The kitchen and appliances need to be replaced. The refrigerator was missing most of the shelves; none in the door and only 2 main shelves. When you have 14 people, you need good storage. The water and ice from the refrigerator did not work properly. The gas stove burners did not work properly. The kitchen is not stocked for a dozen people. 8 mugs, 4 wine glasses etc. No serving bowls at all for salad or other.
The dining room chairs were very dirty although they had 4 new ones.
We had 2 crawling stage babies and the cleanliness of the floor and furniture was disgusting. It was mopped but not very good.
We paid an expensive fee for pool and hot tub heat. The hot tub jets were broken. The management were advised promptly. They said they would send someone. When we contacted them again, they said they were waiting for parts. We paid and reserved this house with a functional hot tub and once you have paid, it doesn't matter. Customer Service is not good with Wonder Vacations. I would not recommend. We also contacted them for a sink that wouldn't drain the 1 st week. They showed up 4 days later but we had already fixed it.
They proceeded to charges us for a broken chair, stained towels, curtain holder etc.
Unfortunately, we do not recommend this property. It is dirty; walls, floors and furniture. The appliances are broken. The hot tub jets are broken.
They did not offer any refund.
jason c.
Séjour de 27 nuits en janvier 2024
Réponse de VrboOwner le 13 juin 2025
Thank you for your detailed feedback. We’re sorry to hear about the issues you experienced during your stay. We take cleanliness, maintenance, and customer service very seriously and will address your concerns with our team and the homeowner. We understand how important fully functional appliances and amenities are, especially for larger groups. While some repairs may require parts and time, we aim to keep our guests informed throughout the process. We regret any inconvenience caused and appreciate your input to help us improve.
— Wonder Vacation Homes
Avis vérifié
10/10 Excellent
Katherine P.
7 août 2025
Katherine P.
Séjour de 6 nuits en juillet 2025
Réponse de VrboOwner le 7 août 2025
Thank you for your 5 star review! it was our pleasure to host you and we hope to see you again very soon!
- Wonder Vacation Homes
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