Maison moderne rénovée sur 2 étages

This guest has unrealistic expectations and a strong sense of entitlement regarding what he should get from a place where he pays $200/night to accommodate three heavy drinkers for 4 weeks. We realized he was a very difficult guest and were very careful and took his endless requests seriously, we tried our best to give him extra parking spot as requested, we supplied many utensils, on top of our already fully equipped beautiful kitchen with brand new appliances and basic cookwares (especially with plenty of pots and pans- 4 pots, 3 frypans). Regardless we did extra services and bent over backwards to satisfy him, somehow he’s getting more and more negative and angry. He became very specific about how our kitchen supplies should look like, how our laundry machines should run, how vehicles should be parked, finally he tried to change the settings of our listing. Vrbo, of course, refused his request, then he got furious and even more unreasonable, he threatened he would use all his power to ruin Vrbo’s reputation including this property. So the stories he made up and fake words he used in his review must be the best result from his exerting all his power. He stained and stole linens, made damages and left mess to the property. He even said: ‘it doesn’t matter, you can’t do anything to me since I am not using Vrbo anymore’. It’s very unfortunate for us to have to deal with an unaware person like this. We spent a lot of time and energy on him unnecessarily. We would not host him and his group again even he was still with Vrbo, short term or long term.