Welcome to my centrally-located home a few blocks from Downtown, sound-proofed fully contained basement suite. This suite is in a great location close to a shopping mall, restaurants, gym, grocery store, parks and many businesses. There are buses and taxi's available in the vicinity. The suite is bright and modern, and cool in the summer.
Although there were housekeeping issues when we arrived, the owner came right away to fix them. We are very satisfied with our stay at this accommodation.
Agree with other 4/10 reviews. Not given correct entry code. Photos are deceiving. Stayed in winter. No heat control in unit. Provided with one mini space heater for entire suite. Ceiling not sound proofed, noisy vrbo renters upstairs. Coffee and whitener provided but no sugar. One dirty used face cloth on bathroom towel rack supplied. Suggest owner spend 3 nights there in winter, with renters upstairs, sleep in each bed and use the kiddy sized shower.
The property is not very clean. Hair on the bathroom walls, sink was not draining, beds were very uncomfortable, only one extra pillow in the entire place. Owner did not contact us once. Overall it is cheap and close to downtown, but the place is not very nice at all.
Difficulty getting in. Short on towels in kitchen and bath. Unsure how to control temperature. We knew there was a car charger, but for future guests, it would be good to say it is for a Tesla. Washer, dryer and dishwasher nice. Was no dishwasher soap. Kitchen table only for three; we ate in livingroom area. Spacious closets. Beds good.
Property owner Rob seemed disinterested in communicating with me from get go and I had to request from him check-in information day before arrival as he did not provide. Rob did not check in with us on our stay or ask if we were okay at any point. Check-in was fine post request of details, however once inside and spending time inside the suite, it was very unclean and felt in need of updates badly. Bathroom covered in hair & other gross things, plus the shower was very dirty and small. At 5â7â I towered over the top of the shower head which was not advertised as being a compact shower. In the kitchen, utensils, plates, cookware, and stove area were dirty, caked in food, and greasy. Had to wash the kitchen before felt comfortable using. Baseboards, walls, floors covered in dirt and grime; definitely needs paint job and scrubbing. Bathroom door and bedroom doors didnât fully close either, so you could hear everything. On our second night, the air conditioning did not work and we only learned it was a problem still the next day because we happened to run into the upstairs suite guests who informed us of issues/repairs. Never heard from Rob which is pretty odd considering there were multiple guests in the full house (upstairs & basement suites) and broken A/C seems like pretty important thing to communicate to guests.
Positives were it was cheap. Next time Iâll pay for a hotel because it will at least be cleaner, better communication, taller shower, and better repair.
The suite needs a deep scrub, walls were dirty, our socks got quite dirty, left over coffee filter in machine, hair in the blankets, stained mattress cover, cleaning staff could be more thorough, the property mgr was kind and apologized for the cleaning staff
I lived in Alberta for 57 years and moved to Kelowna in 2018. I love going out on the boat with my family and cruising in the convertible with my wife.