Thank you for the 5-star rating! So glad Inn At Summerwind 1005 was clean, offered a great beach view, and that you found the host friendly. We look forward to welcoming you back!
View was amazing. Two free beach chairs and umbrella were a very nice perk. There were no extra blankets and the bedding was all very thin. Someone else had complained about this in their review and there was a response that this would be taken care of. It was not. King bed in the guest room was not comfortable and that room was warmer than the rest of the condo.
Thank you for your feedback. Weâre glad you enjoyed the view and complimentary beach chairs and umbrella. Weâre sorry the extra blankets and bedding did not meet your expectations, especially after seeing that concern addressed in a previous response. Weâll follow up on this, along with the guest bedroomâs mattress and temperature, with our team. We appreciate you bringing these issues to our attention.
Beautiful condo and view! The water was absolutely gorgeous! It was a little chilly while we were there but still loved the convenience to the pier, chair service and pools! We will definitely be back! Only issue was with running out of hot water when using all 3 showers at once but we managed. Beautiful area, visited sea turtle conservation and Naval Aviation Museum! Missed seeing the Blue Angels though.
Thank you for your positive review of our condo. We're thrilled that you enjoyed your stay and found the location, cleanliness, and spaciousness to be suitable for a family vacation. Your recommendation is greatly appreciated, and we hope to welcome you back in the future.
Thank you for your review. We're glad to hear that our accommodation was able to accommodate your family of 10 comfortably. We strive to provide a welcoming and enjoyable experience for all our guests. Your feedback is appreciated, and we look forward to welcoming you back in the future.
Thank you for the great feedback, Chris! We're glad you enjoyed the cleanliness and location of the property. We appreciate your support and hope to see you in the future!
Sunny Regards,
Pensacola Beach Properties
We appreciate your feedback, Grace! Glad you enjoyed the location, furnishings, and the view. We hope to welcome you back soon for another great sibling trip!
Sunny Regards,
Pensacola Beach Properties
Reginald, We are so happy you chose use to host your Anniversary! We are glad you were able to enjoy the spectacular views and the convenient location. Thank you for choosing Navarre Beach Properties!
Perfect space for our family of 4. Each teen had their own bed and bath! A/C worked great. Amazing views. Clean and ample amenities. Well stocked kitchen.
Thank you for the wonderful review! We are thrilled to hear that your family of 4 enjoyed their stay with us. It's great to know that the accommodations and amenities were satisfactory, and that the views were amazing. We appreciate your feedback and look forward to welcoming you back in the future.
Phillippa, Thank you for the 5-star review. We are glad the location was perfect and the unit was nice, clean, and comfortable. We cannot wait to have you again. Thank you for choosing Navarre Beach Properties!
This is our fourth time coming to Navarre Beach. Our room was clean, nicely decorated, and had everything we needed. The view from the balcony was beautiful! We will be back soon!
Kristi, Thank you for your feedback. We put a ticket in after your stay to get the light bulbs replaced. We are happy to hear you had an excellent time. We hope to have you again. Thank you for choosing Navarre Beach Properties!
Room was very clean, check in process was a little rocky. The door had a keypad, a popped out physical key part and a lever handle. All the ones we stayed in before you just push in the number and turn the lever. The code was working but door didnât open. I couldnât get property manager to answer phone. They would respond to text, so finally I texted and told them I was calling so finally got through. They didnât explain this but they should add a note for this room but trial and error we figured out after you put number in you had to turn the popped out area where the key hole is to move the bolt then use the lever. Rooms were excellent few small notes: the drain cover in the master shower was not bolted or permanent so it would move completely off if your feet touched it. Toilet room needs updating for master felt like the toilet paper holder could fall at any time. And no extra covers at all, no throws or extra bed cover and covers were very thin. WiFi did not work out entire stay even after trying basic reset steps which was very frustrating. So just a few suggestions but over all the most comfortable room we have used in this resort.
Thank you for the review. We're glad Inn At Summerwind 1005 was very clean and one of the most comfortable rooms youâve used at the resort.
I'm sorry the check-in and lock were frustrating and that phone calls werenât answered right away. I'm glad texting eventually connected you with the manager. We will add clear check-in instructions for this unit explaining the procedure for the exposed key barrel and lever so future guests donât need to troubleshoot on arrival.
Thank you for noting the maintenance and comfort items. Weâll have maintenance secure the master shower drain cover, inspect and reinforce the toilet paper holder, and review the toilet room for needed updates. Weâll also add extra blankets/throws and evaluate the bedding for warmer/thicker options. Finally, weâll have our team fully troubleshoot the WiFi and work with the property manager/ISP to restore reliable service.
We appreciate the feedback and hope to host you again.
Pensacola Beach Properties
Heath, Thank you for your feedback. We are glad everything was great an that you had no issues during your stay. Thank you for choosing Navarre Beach Properties!
This was our second time at Navarre but our first time at Summerwind. We absolutely LOVED the condo. So clean and comfortable. We were grateful for the full sized fridge, washer/dryer and Keurig. We love to cook and we had everything we needed for food prep & cooking(pots/pans/utensils/cutting boards) The view from the balcony was beautiful --you could see both sunrise and sunset--which was lovely. Pool and hot tub were relaxing and the beach was wonderful during our stay. Water was clear and we found lots of shell on our beach walks. SO grateful for the beach chair & umbrella service included in our stay. We will be back again.
Thank you so much, Christina, for your wonderful review! We are thrilled to hear that you loved the condo at Summerwind and enjoyed all the amenities it has to offer. We're glad you appreciated the beautiful views, beach chair & umbrella service, and found everything you needed for your stay. Looking forward to hosting you again!
The âladyâ at the front desk refused to help because she represented the owner that had the majority of the rooms and told me we had to figure out things on our own. None of the TVs worked and the stove didnât work properly either.
Disappointed
Hello, thank you for your feedback. We are very sorry to hear the lady are the front desk was unpleasant. We at Navarre Beach Properties would've loved to have been notified of these issues and we would have come out that day to fix any issue within the unit. We hope you enjoyed the beach and the beautiful views during your stay. Thank you for choosing Navarre Beach Properties.
this condo was amazing.The fact that we could watch the older kids swim in the pool from the balcony was a plus.We would definitely go back and stay in the unit again.Plenty of room for 6 people.