2/10 Horrible
Sylvia M.
19 août 2025
Attached are photos of some items that were damaged upon arrival, also what took place most of our vacation days. We were not able to enjoy our family time or places we planned to go due to waiting for maintenance person to arrive & did not the first time requested (Friday). I waited the second time on the following day (Saturday) which he did arrive but was not able to resolve the wifi & internet issues. He called Spectrum tech support to come in on Sunday. Also had Spectrum tech support guys working in & around the rental unit on Sunday from approx. 8 am to 12:30 noon when we finally were able to have internet for our cellphones, tablets & also wifi for smart TV with cable satellite channels which was included in our rental agreement. Besides the wifi & internet not being connected upon arrival date. There were other issues with this rental. Restrooms shower had dispensers for shampoo and conditioner but no products within them. The kitchen didn't have extra trash bags or dish soap. Microwave planel came unglued while cooking. Living room furniture (pale green chairs) were stained. On check out day we stripped down the bedding as requested. We noticed in the upstairs bedroom mattress had urine stains. It was a disaster. Our family vacation was ruined. I definitely will not be recommend this rental to family or friends.




Sylvia M.
Séjour de 3 nuits en août 2025