Oasis Cape Coral aérée, lanai couvert & barbecue

We're so glad to hear the location continues to be a great fit for a quiet family vacation. It means a lot to know you keep coming back and that this trip lived up to the last one. Thank you for sharing such kind words.

We're so glad this beautiful pool home felt like a true home away from home. It means a lot to hear the Pet-friendly setup and amenities made your stay so comfortable and easy. Thank you for sharing such kind words, and we're thrilled it was a 5-star experience for you and your pup!

We’re glad you had a very nice time and appreciated how clean and well-equipped the home was, and we appreciate your feedback. We’re sorry for the issues you encountered during your stay, and we have followed up with the homeowner, who wanted to share the following: -While noise from neighboring dogs is outside of our control, we understand how this can impact your experience and will look into any possible solutions -The TV in the master bedroom was not previously set up, and the owner will be reviewing this to ensure it is properly connected for future guests -The toilet valve concern has been shared with the property manager and will be inspected and addressed -We’re glad to hear communication was prompt and helpful, and we only wish we had been made aware of the other concerns during your stay so we could have addressed them right away Thank you for your feedback, as it helps us improve future guest experiences.

From the owner: "Hi Michelle, we appreciate you taking the time to share your feedback. We’re glad to hear you found the home clean and enjoyed the neighborhood. While our listing does not advertise a heated pool, we’re sorry if that led to any disappointment during your stay. Many guests, including those with children, have enjoyed the pool, but we understand that water temperature preferences can vary. Cape Coral offers plenty of family-friendly activities, including nearby beaches and attractions just a short drive away. We hope you were still able to make the most of your time in the area."

Hi Jacob, The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following: - Thank you for choosing to stay in our Cape Coral, Florida home and leaving a review, as guest feedback is vitally important to us and the success of our vacation rental business. - We are genuinely disheartened to learn about the challenges you faced during your stay. Maintaining a high standard of cleanliness and ensuring an exceptional experience for our guests is of utmost importance to us, as evidenced by the consistent 5-star reviews we receive. - After your departure, our property manager informed us that a pet, which was not declared and incurred an additional fee, was present in the house. This led to the cleanliness problems you described, including the stains and excessive fur/hair. - To address your concerns, we have made significant improvements by investing in brand-new sheets and bedding to guarantee a fresh and inviting experience for our future guests. Our property team has also been diligently engaged to tackle the issues mentioned in your review. - We understand that the construction noise in the area is beyond our control due to the aftermath of a significant hurricane. We apologize for the inconvenience you faced during your stay and regret that it did not meet your expectations. We hope that you can find accommodations that better suit your needs in the future. Thank you for your feedback.