Maison entière·Hôte professionnel

MerSea Oceanfront + Pets Stay Free!

Galerie photos de l’hébergement MerSea Oceanfront + Pets Stay Free!

Extérieur
Restauration extérieure
Terrasse/Patio
Extérieur
Coin séjour

Avis voyageurs

8,8 sur 10
Excellent
10 chambres10 salles de bain ou plus20 personnes

Équipements populaires

  • Piscine privée
  • Bain à remous sur place
  • Parking sur place
  • Animaux de compagnie acceptés
  • Cuisine
  • Lave-linge

Découvrir la zone

Afficher la carte
Hatteras, NC
  • Place, Cape Hatteras National Seashore
    ‪1 min à pied‬
  • Place, Hatteras Village Welcome Center (accueil des visiteurs)
    ‪2 min en voiture‬
  • Place, Hatteras Village Park
    ‪2 min en voiture‬

Chambres et lits

10 chambres (20 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

1 très grand lit

Chambre 4

1 très grand lit

Chambre 5

1 très grand lit

Chambre 6

1 très grand lit

Chambre 7

1 très grand lit

Chambre 8

1 très grand lit

Chambre 9

1 lit superposé (1 place)

Chambre 10

1 lit superposé (1 place)

10 salles de bain, 2 WC avec lavabo

Salle de bain 1

Salle de bain 2

Salle de bain 3

Salle de bain 4

Salle de bain 5

Salle de bain 6

Salle de bain 7

Salle de bain 8

Salle de bain 9

Salle de bain 10

Salle de bain 11

Salle de bain 12

Espaces

Terrasse en bois ou patio
Cuisine
Balcon
Salle à manger
Lock

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N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.

À propos de cet hébergement

MerSea Oceanfront + Pets Stay Free!

Welcome to MerSea by KEES Vacations!

This pristine ten-bedroom, ten-and-two-half-bath home is located in the heart of Hatteras Island. In two minutes, find yourself at the Hatteras Landing Marina or the Graveyard of the Atlantic Museum. Spend your days lounging on the beach and your nights relaxing in your private spa. Witness breathtaking sunsets over the Pamlico Sound and wake up to the sunrise on your covered back patio. This oceanfront home offers spectacular views of the Atlantic and is pet-friendly. Host a large event or wedding with the ample space provided, or gather with your family and friends for a fun-filled Outer Banks vacation. Jump in your private swimming pool and relax by the tiki bar in the backyard. MerSea is the perfect home for an ultimate Outer Banks getaway.

Step into the first level to find an arcade room and game room with a small lounge. Play foosball, pinball, or ping pong as you unwind in the evenings. Relax in the lounge with ocean views and access to the covered patio and backyard. The four King En Suites on this level are equipped with flat-screen TVs. Two offer access to the covered patio and backyard. One En Suite features a King over King bunk bed sleeping four, while the other is designed for two guests. In the foyer, locate the half bath across from the elevator and staircase.

On the second level, enjoy a similar layout with two common areas, including a private theater room. In the foyer, access the wet bar located just outside the second game room with an ocean lounge. Play billiards and relax with ocean views. Each of the four King En Suites on this level includes a flat-screen TV. Two King Suites on the east end feature ocean views, while the remaining two are located at the front of the home. Choose between a single-bed En Suite or a Double King Bunk En Suite across the hall.

Ride the elevator to the third level and take in breathtaking Atlantic Ocean views from the living room. Relax on the large sectional while enjoying your favorite show on the flat-screen TV. The spacious modern kitchen is fully equipped for preparing memorable meals and features a massive island with seating for six and an additional prep sink. Head into the dining room to enjoy dinner together, then step onto the deck for dessert while feeling the ocean breeze.

In the backyard, lounge in your private swimming pool or unwind in the hot tub under the stars. Fire up the gas grill for lunch and enjoy the picnic area. The extended backyard also provides an ideal setting for hosting an Outer Banks wedding or event. After a long day, rinse off in the outdoor shower before heading into town for dining and shopping.

Experience the enchanting beauty of Hatteras Island at MerSea.

Pet-Friendly: Bring up to two dogs at no charge. The standard $185 pet fee is waived for this property. No cats or other animals permitted.

This property has 10 parking spaces for guests.

Private unheated pools will open on April 16th and close on October 1st. Hot Tubs are available year-round. Pools and hot tubs are cleaned weekly and no later than 6pm on check-in day. Vendors are subject to enter backyard to clean the pool and/or spa on scheduled cleaning days. No pets allowed in pools.

Special Events: Events are permitted for an additional fee plus tax with prior approval and a signed Event Addendum. Contact KEES Guest Services for details.

Check-in begins at 4pm. Your keyless entry code will activate at this time.
Check-out is at 10am.

Pool Area

Private Swimming Pool
Hot Tub
Gas Grill
Large Backyard
Outdoor Shower


First Level

Arcade and Game Room with Foosball, Pinball, and Ping Pong
Lounge Area
4 King En Suites including 1 King over King Bunk
Elevator


Second Level

Theater Room
Wet Bar
Game Room with Pool Table
Lounge Area
4 King En Suites including 1 Double King Bunk


Third Level

Living Area with Sectional
Kitchen with Island and Breakfast Bar Seating
Dining Room
2 King En Suites
Washer and Dryer
Half Bathroom

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 24 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements autorisés
default

Animaux domestiques

Animaux de compagnie autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont autorisés sur place
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

Hatteras

Cette maison de vacances vous donne rendez-vous à Hatteras, plus précisément au bord de l'eau. Découvrez quelques hauts lieux culturels tels que les indispensables Graveyard of the Atlantic Museum et Musée des Amérindiens de Frisco, ou explorez quelques curiosités locales comme les sympathiques Frisco Mini Golf and Go Karts et Buxton Seafood. Les agréables Uncle Eddy's Frozen Custard and 18-Hole Mini Golf et Écurie de poneys d'Ocracoke méritent aussi une visite. Les points d'eau de la région raviront les amoureux de sport nautique, qui pourront s'éclater grâce à différentes activités telles que le jet-ski, le kayak et le ski nautique. Vous préférez vous dépenser au grand air ? Optez plutôt pour les balades en vélo.
Carte
Hatteras, NC

À proximité

  • Cape Hatteras National Seashore - 1 min à pied - 0.0 km
  • Hatteras Village Welcome Center (accueil des visiteurs) - 2 min en voiture - 2.0 km
  • Hatteras Village Park - 2 min en voiture - 2.0 km
  • Village Marina - 3 min en voiture - 2.4 km
  • Teach's Lair Marina - 4 min en voiture - 3.0 km

Restaurants

  • ‪Tavern on 12 - ‬7 min en voiture
  • ‪Scratchmade Snackery - ‬18 min à pied
  • ‪Toucana Grill - ‬4 min en voiture
  • ‪Dinky's - ‬3 min en voiture
  • ‪Frisco Bay Coastal Grill - ‬4 min en voiture

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les animaux de compagnie sont admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement MerSea Oceanfront + Pets Stay Free! ?

À partir du 7 mai 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement MerSea Oceanfront + Pets Stay Free! le 9 août 2026 commencent à 1 868 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement MerSea Oceanfront + Pets Stay Free! ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement MerSea Oceanfront + Pets Stay Free! ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Vous rêvez d'un séjour au bord de l'eau ? Cette maison de vacances se trouve à moins de 2 km de Hatteras Library et Outer Banks Beaches.Hatteras Village Welcome Center (accueil des visiteurs) et Hatteras Village Park se trouvent également à moins de 3 km de distance.

Avis

8,8

Excellent

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 12 avis sur 23.
Note des voyageurs de 8 (Bien), d’après 9 avis sur 23.
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 23.
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 23.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 23.

8,4/10

Propreté

9,2/10

Arrivée

8,6/10

Communication

9,4/10

Emplacement

8,8/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 Bien

Bethany T.

Les points forts : Propreté, arrivée, communication et emplacement
Pet friendly! Thank you!!
Séjour de 3 nuits en mars 2026
Avis vérifié

10/10 Excellent

Jasmine W.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Our stay was absolutely memorable! We went to Cape Hatteras for a family getaway and this home did not disappoint. The amenities were perfect and the space was beautiful. We were really excited about the location with it being right by the beach! We mostly utilized the 4th floor with the kitchen and the movie room. The hot tub was another great addition.The hosts were kind and pretty responsive. The space was clean and tidy! We would absolutely stay in this home again.
Séjour de 4 nuits en mars 2026
Réponse de VrboOwner le 27 mars 2026
Hi Jasmine, thank you for your review! We are happy to hear that you guys enjoyed the home. We are glad to see that the home was perfect for your group. Having a hot tub is always a plus when staying in the Outer Banks as well as being close to the beach. We hope to host you again in the future!
Avis vérifié

10/10 Excellent

Lauren G.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
We had a big group and this house was perfect! The kids really enjoyed the video games, pool table, and board/card games!
Séjour de 4 nuits en janvier 2026
Réponse de VrboOwner le 31 janv. 2026
Dear Lauren, Thank you for leaving a 5-star review! We are so glad to hear you and your loved ones had such a wonderful time. Please contact us again when you are ready to book your next beach trip. We would love an opportunity to host you again. ~ KEES Vacations
Avis vérifié

10/10 Excellent

Stacey R.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The property was in good shape and perfect for our crew! We all really enjoyed our stay and would book again if we come back.
Séjour de 3 nuits en novembre 2025
Réponse de VrboOwner le 23 nov. 2025
Stacey, we are glad to hear you enjoyed your stay! Thank you for your review. We hope to host you again soon.
Avis vérifié

2/10 Horrible

Andrew I.

Les points faibles : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Was not able to make it due to snow and bridge closure. Rental company (KEES) was unwilling to compromise even though property was inaccessible to anyone.
Séjour de 3 nuits en février 2026
Réponse de VrboOwner le 18 févr. 2026
Dear Andrew, Thank you for taking time to leave a review. Our office did accommodate your first request to move the dates of your reservation. You were offered the travelers insurance to protect your vacation investment. This was decline by you. Therefore the travelers insurance would have provided an opportunity for you to file a claim to seek your funds back. Unfortunately, the weather is not something anyone wants to be inconvenienced by nor can it be prevented. We are still truly sorry that the snow storm prevented your vacation. We hope that you would give us another opportunity to hist you in the future. Thank you~ KEES Vacations
Avis vérifié

8/10 Bien

James K.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Happy Days at the Beach

Our family loved the week we spent at this property, fantastic beach access, and lots of time at the pool. The house was great with plenty of room for everybody, including parking. It was our first time in Cape Hatteras and we loved the low hustle and laid back aspect of the area.
Séjour de 7 nuits en juillet 2025
Réponse de VrboOwner le 23 juil. 2025
Hi James, Thank you so much for your thoughtful review! We're so glad to hear that your family enjoyed the week, especially the easy beach access, pool time, and the spacious layout of the home. Cape Hatteras truly is a special place, and we're thrilled you appreciated its relaxed, laid-back vibe. It was a pleasure hosting you for your first visit, and we’d love to welcome you back anytime! -KEES Vacations
Avis vérifié

10/10 Excellent

David M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great stay

Great home. This home it’s perfectly set up for entertaining. We love the proximity to the beach.
Séjour de 4 nuits en décembre 2024
Réponse de VrboOwner le 4 janv. 2025
Hi David, Thank you for your 5 star review! We're happy to hear that you enjoyed your stay with us & hope we have the opportunity to host you again in the future. KEES Vacations
Avis vérifié

10/10 Excellent

Scott T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Excellent

Great house! Plenty of room. Would definitely go back.
Séjour de 5 nuits en mars 2025
Réponse de VrboOwner le 9 avr. 2025
Hello Scott, Thank you so much for the wonderful review! We're thrilled to hear you enjoyed the house and had plenty of room to relax. We'd love to welcome you back anytime! Thank you, KEES Vacations
Avis vérifié

10/10 Excellent

Christa L.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful home in great location

The house was awesome and we loved the game room and ping pong table and the theater room was amazing! Views were gorgeous we would stay there again for sure!
Séjour de 4 nuits en novembre 2023
Réponse de VrboOwner le 7 déc. 2023
Christa, we are glad to hear you enjoyed your stay! Thank you for your review. We hope to host you again in the future.
Avis vérifié

8/10 Bien

Nicole N.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Les points faibles : Communication

Spring break

The house size was great for our large group! All the beds being kingsize was great with onsuites. Elevator was a great feature for loading luggage and having some older guest. Yard was amazing for volleyball, soccer etc. Pool was great and being heated was a great feature for night swims. Only downfall was dishwashers were broken and unable to be repaired, very big hassle with the amount of people staying.
Séjour de 6 nuits en avril 2025
Réponse de VrboOwner le 7 juin 2025
Hi Nicole, Thank you for your thoughtful review! We're so glad to hear that the home’s spacious layout, king-sized beds with en-suites, and the elevator made your stay more comfortable—especially for your group’s needs. It’s great to know the yard and heated pool added to the fun and relaxation during your visit. We appreciate your feedback and are always working to improve the experience for our guests. Hope to welcome you back again soon! Thank you, KEES Vacations
Avis vérifié

10/10 Excellent

Elizabeth J.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Enjoyed

We enjoyed all amenaties the cliseness to beach
Séjour de 3 nuits en mars 2023
Réponse de VrboOwner le 17 janv. 2024
Hello Elizabeth, Thank you for your review. We are happy to hear you enjoyed your stay with us & hope that you we are able to host you all again in the future. Thank you, KEES Vacations
Avis vérifié

8/10 Bien

Patricia V.

Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Home was nice and spacious w/incredible views. Not having a pot holder or dish towel was disappointing. When went to cook the hanlde of the pan was falling off. Bed was broken and called to have fixed, they showed up and said would be back next morning and didn't come back the entire week we were there.
Séjour de 7 nuits en août 2025
Réponse de VrboOwner le 19 août 2025
Patricia, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the spacious home and incredible views. We sincerely apologize for the inconveniences you experienced during your stay. Please know that all of the issues you mentioned have since been addressed, including the kitchen items and furniture repairs. We appreciate your comments, as they help us improve the experience for future guests.
Avis vérifié

10/10 Excellent

Elizabeth S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great house for a lifetime of memories.

The house is perfectly laid out for large groups. Each bedroom and bathroom is large enough to accommodate two adults per room and plenty of common rooms to accommodate various activities. The kitchen and living room and dining room are large enough for plenty. Great location! Awesome views.
Séjour de 8 nuits en juin 2024
Réponse de VrboOwner le 29 juin 2024
Thank you for your review! We're delighted to hear that the house's layout suited your large group and that you enjoyed the spacious bedrooms, common areas, and the kitchen. It's great to know the location and views added to your experience. We look forward to hosting you again!
Avis vérifié

10/10 Excellent

Kristin D.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Dolphin show!

We loved staying at MerSea, very fun, super comfortable, great view and easy beach access. The best parts were all of the pods of dolphins, pelicans doing fly bys of the living room windows, relaxing walks on the beach and shells galore! The house is nicely decorated, luxurious but welcoming, and the game room, pool table, theater room and hot tub were the perfect diversions when not on the beach! Plenty of space, nice kitchen and lovely bedrooms and bathrooms. Great yard and loved having our dog along. Isola’s had delicious pizza and we also had yummy sandwiches from Kat’s Deli. We would love to stay again!
Séjour de 4 nuits en mars 2024
Réponse de VrboOwner le 20 mars 2024
Hello Kristin, We are elated to hear that you and your guest had a magnificent time during your stay. Here at KEES our we strive on making sure our guest has the best vacation experience. We look forward to hosting you and your guest again in the near future.
Avis vérifié

10/10 Excellent

Lauren H.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful large new house with great location

We had a great time with our family at this house. It is brand new construction, so it was very clean. The kitchen was very large and great to use to cook for the family! Everyone had space to themselves and spaces to congregate. The yard is very large. The pool and hot tub were a hit! The beach access is just a few houses down! The. Daily cabana and chairs was nice so we didn’t have to drag ours out each day! Great escape!
Séjour de 7 nuits en septembre 2022
Réponse de VrboOwner le 30 sept. 2022
"Thank you for taking the time to provide feedback. Whether good or bad, we listen to our guests and take the information provided back to our team for improvement. We look forward to your next visit!
Avis vérifié

8/10 Bien

Kevin D.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Nice house but issues with quality of construction

The house wasn’t cleaned properly before we arrived. There was a leak in the ceiling in one of the bedrooms, the door to the deck off the dining area didn’t work, and the oven was dirty. The location was awesome.
Séjour de 7 nuits en avril 2023
Réponse de VrboOwner le 21 avr. 2023
Thank you for taking the time to provide feedback. Whether good or bad, we listen to our guests and take the information provided back to our team for improvement. We are fixing the leak in the ceiling so this will not affect future guest, the door to the deck has been fixed and the oven has been cleaned. We hope to have the opportunity to show you this is not a common experience. We hope you visit again.
Avis vérifié

8/10 Bien

Teresa S.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Family reunion

The house was awesome as advertised, the cookware plentiful, but probably needs refreshed. The only disappointment was the outdoor grills which were not even close to being usable, a huge disappointment to the beautiful steaks we had purchased. There is no rehab for those grills, a definite replacement needed.
Séjour de 5 nuits en décembre 2023
Réponse de VrboOwner le 1 janv. 2024
Hello Teresa, Thank you so much for your review. We will make note of that grill. We look forward to hosting you and your family again in the near future.
Avis vérifié

10/10 Excellent

Nishanth Reddy M.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Impressed with the house

It was a great house for a big group. To start with, the house is exactly as you would imagine after seeing the pictures from the listing. The beach is very close by and hence the views are great, pool and Jacuzzi were well maintained and the location vibe was very good. Kitchen had all the utilities you would need for a large group. We were also able to use the grill to the max. The backyard was huge and we could play many outdoor games in the space. Kees customer service was very responsive and they were helpful for any issues we had during the stay. Only thing in the entire house that did not meet our expectations was the elevator which was very slow and some times non responsive. We missed using the music system for most of our stay, it was decent. There is a grocery store close by with all the required necessities
Séjour de 4 nuits en mai 2024
Réponse de VrboOwner le 31 mai 2024
Hi Nishanth, thank you for your review! We are happy to hear that you guys enjoyed your stay with us. Having a lot of space in the backyard does make for a great activities day while grilling out. We are happy to also hear that the attentiveness to issues was great. We hope to hose you again next time you are in the Outer Banks!
Avis vérifié

8/10 Bien

Brianna K.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Great Stay, But with a Few Unwanted Guests

My family and I have been vacationing in the Outer Banks for three years, and we've consistently chosen Kees Homes for our stay. Communication with management has always been excellent, and this particular home was no exception—beautiful, spacious, and in a fantastic location. However, our stay wasn't entirely perfect. Unfortunately, we encountered roaches during our visit. I contacted management after discovering the first one, though it was late at night, so I didn’t expect an immediate response. On our last day, I followed up with another message, including pictures, to report additional sightings. Management responded promptly and assured us they would address the issue. Despite this, we enjoyed our stay and would consider booking again, provided these issues have been resolved.
Séjour de 6 nuits en août 2024
Réponse de VrboOwner le 26 août 2024
Hi Brianna, thank you for your review! We are happy to hear that you enjoyed your stay with us as always! We are glad to know that you guys have been a loyal customer over the year and hope to continue to have your support for many more. We do apologize for the issue you had and this has been resolved. We hope to host you again next time you are in the Outer Banks!
Avis vérifié

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, communication, emplacement et exactitude de l’annonce

Team Building Retreat

The property is lovely - the home is perfect for a large group, even has an elevator, which is handy when the kitchen is on the top floor! We had hoped to be able to check in a little early, and were willing to pay a fee to do so. We booked the space in May, and there was no one staying in the house the night before, so we thought it wouldn't be a problem. Unfortunately, the housekeepers were in the house until check-in time. We did sit by the pool and start our meeting there, which was fine, but having to call the day of, after 12 pm to find out if you can check in a little early is a bit of a pain. All in all, we had a wonderful experience. Did not have body wash in 4 bathrooms, found a couple items of trash that had been overlooked, but in a house that big, it's understandable. Would recommend that the housekeepers check the drawers, however. We did find 2 bowls of greasy popcorn with butter in the bottom of one of the bedside tables on the last day. No bugs, though :)
Séjour de 3 nuits en octobre 2023
Réponse de VrboOwner le 10 oct. 2023
Hi! We are happy you enjoyed your stay with us! We do apologize for the minor housekeeping issues and will make sure they take notice when cleaning next time. We hope to host you again in the future!
Avis vérifié

8/10 Bien

Dena B.

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce

Great house and location, bad pest control

Overall this house is great. The location with easy beach access, spacious yard with pool and jacuzzi, spacious living areas and many bedrooms was great. The kids enjoyed the extra living areas such as the billiard room, arcade room, and movie theater. However, cockroaches. Not one or two. At least 30? Many were dead or dying, but some were alive and even crawling on the walls. After the first few, we reached out and they offered to send pest control. Initially I declined having pest control come because it was only about 5 roaches at that time and we had little kids. But when it was out of control, I reached out again and asked for pest control which didn’t come. We also got tons of bug bites so in general the pest control needs improvement. When we arrived the grill looked like it hadn’t been cleaned in years. We had to clean it to make it useable. A new vacuum was brought to the house during our stay. Housekeeping had “vacuumed” with a broken vacuum when we arrived. We tried to use the broken one to clean up during our stay and it didn’t work at all. We knew we had to bring our own laundry and dish detergent, but we did expect at least for the soap dispensers in the bathrooms to be working/refilled which most weren’t. Minus, the cockroaches and other bugs, this could’ve been a 5 star review.
Séjour de 5 nuits en août 2024
Réponse de VrboOwner le 1 sept. 2024
Hi Dena, thank you for your review! We are happy to hear that you enjoyed the home. We do apologize for pest control. We are glad to know that you enjoyed the amenities at the home. We have gotten this fixed so the future guest do not worry about it. We hope to host you again in the future!
Avis vérifié

4/10 Médiocre

Nancy S.

Les points faibles : Propreté, arrivée, communication et exactitude de l’annonce

Mersea Hatteras, NC

This property was not advertised as incomplete and still under construction. The information about it being new construction was in the Welcome Letter that wasn’t even sent until the day of our arrival at 4pm after I called for the door code. There were several unfinished projects in this house that we should have been made aware of before arrival. This house could be decent with a little attention. No way it should have all these issues being new they rushed to rent it out. See list below for the many issues 1. Guest Safety: Entry door does not latch - house always open 2. door handle on door between entry level and first level 3. Guest Safety: Smoke detector has plastic bag from contractor work still on it 4. Guest Safety: No steps for hot tub 5. Outside gate broken upon arrival- can’t close gate for dog - paid pet fee 6. In general the house cleaning was poor- toothpaste still in bathroom sink, soap and a shaver still in a shower, hair in showers, floors not clean 7. Dishwasher left full for us to empty 8. Pool company not made aware to turn on heat in pool which was paid for 9. Pool wasn’t filtering or skimming due to sand in the filter/skimmer - they couldn’t fix the pool 10. Door for one of the upstairs bedroom won’t close all the way 11. No hardware to lock 2nd floor bedroom doors 12. Upstairs shower drips 13. One of the burners on the cooktop didn’t work - cracked knob 14. Hole in wall in one of the bedrooms 15. Garbage not taken out to curb prior to our arrival right up next to house overflowing 16. Flies all in the house the probably from the trash that wasn’t taken out and doors left open when prior guests exited 17. Had to dry our own towels and some sheets - problem with their laundry service:
Séjour de 5 nuits en septembre 2022
Réponse de VrboOwner le 18 oct. 2022
Hi Nancy, Thank you for taking the time to share your feedback on VRBO regarding the home you rented. KEES puts safety as a priority and our inspection team has a pre-arrival step to make sure items like this are addressed. If something is missed, we ask to be notified immediately. Had we known these items were a challenge or a safety measure was missed by one of our inspectors, we would have gladly assisted. This is not an experience we want for any of our guest to have during their stay with us. We do truly apologize for the inconvenience of all of these issues. KEES Vacations
Avis vérifié

10/10 Excellent

Sherry T.

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Séjour de 7 nuits en mai 2025
Réponse de VrboOwner le 29 juin 2025
Hi Sherry, thank you for your 5-star review! We are glad that you enjoyed your stay with us. We hope to host you again in the future!

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