The location was amazing, lots to do for adults and kids. Great little hike to a waterfall. Hot tub warmed up quickly and stayed warm, was also clean. Communication was fast, any problems were fixed immediately, and questions answered right away. But there wasn’t a lot of info regarding clean up and other expected topics. Had to ask about garbage, check out info ect. Also had issues with heating, had no control, so when it wasn’t working in the middle of the night we couldn’t do anything about it. Not the best for our little babies. Overall it was a great experience!