2/10 Horrible
Lisa M.
11 oct. 2025
Les points forts : Arrivée et emplacement
Les points faibles : PropretĂ© et exactitude de lâannonce
I DO NOT RECOMMEND!!!Booked 4 night stay, contacted host upon waking the first morning as we'd noticed the fridge wasn't keeping food cold enough (food inside fridge was between 11-13 degrees, measured with a brand new thermometer purchased when we noticed the problem) which is an unsafe temperature. Host sent her neighbour over to turn fridge off and on which did nothing but further interrupt our stay.We had to throw out ALL perishable food we'd brought from Melbourne and treck into Cowes on a busy long weekend to repurchase - extremely disappointing, not to mention costly!Beyond the fridge, the property presented a range of other issues, some of which include:- Scrunched toilet-paper wrapper on a windowsill- Sanitary-pad wrapper on the bunk room floor- BBQ was extremely dirty and required substantial cleaning before use- Fireplace had not been emptied- No suitable place to hang washing; outdoor line obstructed by a dead tree- Dining-chair leg bent and unstable- Cobwebs on outdoor furniture and throughout the house- Bathrooms not thoroughly cleaned (including hair on the shower walls)- Kitchenware dirty and required rewashing; several chipped or cracked crockery itemsHost mentioned property hadn't been rented for some time, but the state of the property suggested it hadn't been properly checked or prepared before our arrival. Feedback shared directly with host to try and reach a resolution, however every single concern raised was dismissed.
Lisa M.
Séjour de 4 nuits en septembre 2025
