Famille & Animaux bienvenus Maison à distance de marche des restaurants

Thank you so much for your kind words! We’re thrilled to hear you enjoyed the grill, firepit, and kayaks — they’re some of our favorite parts of the property, too. It sounds like you made the most of your stay exploring the area! We’d love to host you again anytime you’re back in Wilmington.

Thank you so much for staying with us and for your kind words! We’re thrilled to hear you found the house clean and well-equipped — we try to think of all the little details that make a stay comfortable. You’re welcome back anytime!

Thank you, Lara! I’m so glad you enjoyed the neighborhood and found the listing just as described. It’s great to hear you were able to take advantage of the local attractions and restaurants nearby. We’d love to welcome you back anytime!

Thank you, Linda, for the 10/10 review and kind words. We’re glad the home, amenities, and location worked so well for your stay, and that the fenced backyard was a hit with your dogs. We appreciate you and would be delighted to host you again.

Thank you, Tanya! I’m so glad your weekend getaway was wonderful and that everything was just as described. We’d be happy to welcome you back anytime!

Thank you, Cecil! I’m so glad you enjoyed the house and found it to be such a great value. It’s wonderful to hear that the fenced yard was perfect for your pups and that you loved being close to both the beaches and local restaurants. We’d be delighted to host you again anytime!

Thank you, Elly! We’re so glad our home was the perfect spot for your triathlon stay. Monkey Junction really is a hidden gem, and it’s wonderful to hear you enjoyed both the location and our communication. We’d be delighted to host you again anytime!

Thank you for your feedback! I’m glad to hear you enjoyed the house and the neighborhood. I apologize for the inconvenience caused by the WiFi issues; unfortunately, it was a widespread outage affecting much of southeastern NC, including Wilmington, and I appreciate your understanding. Regarding communication, I did respond to your inquiries as soon as I was able, and I’m sorry if there was any confusion. I’ll ensure to improve our communication during future outages. Thank you for letting us know about the early arrival of the cleaning team. I will address this with them to ensure it doesn’t happen again. I hope you enjoyed your stay overall, and we would love the opportunity to host you again in the future! Best regards, Kristen Bray

Dear Ana, Thank you for sharing your feedback about your recent stay at our property during Thanksgiving. We've carefully reviewed your comments and would like to address the concerns you raised. It's surprising to hear about issues with the couch and blankets, especially given your message upon check-out expressing gratitude and stating, "We loved your house." This contrasts with your current review, and we wish these concerns had been communicated during your stay. Regarding the towels, we provide both new and retired towels for pet convenience. To avoid any misunderstanding, the stained, retired towels are kept in a basket above the washer and dryer. Concerning the grass length, we mow our yard regularly, and it had been mowed a few days before your check-in. We regret any inconvenience and would have gladly arranged for additional maintenance during your 7-day stay if you had communicated your preference. The torn highchair became apparent during our post-check-out inspection, and our intention in communicating this finding was transparency, not an attempt to create discord. We were disheartened by your confrontational response, threatening us with a negative review. Our commitment to open communication is evident in the note on our refrigerator, which states, "*If something is not satisfactory to you, please contact us within 24 hours of check-in." We encourage guests to take advantage of this policy to address any concerns promptly. We appreciate your previous positive sentiments and regret that our recent interaction has led to a less-than-ideal experience. We wish you well in your future travels. Best regards, Kristen and Mike Bray