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6/10 Satisfaisant
Andrea M.
20 avr. 2024
Unsatisfied, But Pool Was Great
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The townhouse was clean and roomy. Needed more linens, and thicker pool towels. The couch pullout bed was horrible and old, we didn't use as the mattress was not sleepable - they did supply a blow-up bed, but not enough bedding. The internet did not work, and one of the smart TVs didn't work. This was disappointing because I had to do work and I kept getting dropped- management came and replaced the hardware that wasn't responding, but it did not fix the issue. None of our phones ever connected. The upstairs bathroom shower had no water pressure- we all ended up showing in the master bathroom. Disappointing. The sink was also plugged up, and maintenance had to come and unclog it. The heating system was off- the upstairs was like a furness but the main level was a bit chilly, even with the vents closed upstairs. Basic expectations should not be an issue for the amount charged for the unit! The pool was great and it was a quiet community. The management company was as helpful as they could be, they responded quickly and were very friendly.
Andrea M.
Séjour de 5 nuits en mars 2024