Overall good experience in a cozy âcabinâ space thatâs super convenient to the main downtown area and Ripken fields (if youâre there for baseball). Beds were very comfortable, bedrooms were very spacious, hot tub was clean and worked perfectly. The fridge wasnât working correctly when we checked in but was replaced within 72 hours when we notified host. Dryer also took multiple rounds to actually dry the wet clothes but did work. Bathrooms have a little moisture wear and tear where caulking occurs but are spacious and have great water pressure. Note that anyone using the upstairs bedroom has to share a bathroom with one of the main floor king bedrooms, which worked fine for us since it was our son upstairs but may be awkward if itâs all adults. Overall the house was very clean, smelled good, and worked perfectly as a quiet landing space for the evenings during our busy week.
Loved the cabin. Our grandson enjoyed the loft to play his PlayStation games. My family really enjoyed their stay. Cabin was clean and comfortable beds. Kitchen was well stocked. Our only problem which I did report to our host was there was only one shower in the cabin. The master bedroom on the right side of the cabin did not have a shower. This was inconvenient since we had to schedule showers. However we would like to stay there again. The Martin Family. Henderson , NC
Wonderful time w/family. The house was perfect except there was not a bathroom for the room upstairs so we had to make a few sleeping arrangement changes. All worked out well, though.
We enjoyed our stay! Location was great! We felt like we got away from the hustle and bustle of town but if we needed to get somewhere quick, we were able to. Restaurants and grocery store close by. The only things we had an issue with was the ice maker was turned off so we had no ice when we got there. There were no small bottles of shampoo/conditioner. Just teeny tiny little bars of soap. I had to sweep all the leaves from the porch area because you could not see a speck of concrete so you weren't sure where you were walking. I get that it is that time of year but it might have been nice to have had it blown off before we got there. So just some minor things that I notice but overall, none of them are reasons not to stay there. Beds were comfy, showers good, hot tub was a plus!
Les points forts : Communication, emplacement, exactitude de lâannonce
Receiving two entrance codes was very confusing.
When we got to the property it had stormed and the power was out. At midnight we arrived and the code that was emailed to me did not work. With three cellphone flashlights pointed at the front door trying the code numerous times. Finally after about ten minutes of repeat tries, I double checked my emails and there was another code! The unit was nice and described well in listing. However the cleanliness was no so good. With the power out we had to raise the windows in order to aley. The blinds and windows were very dirty and dusty. Not good! The carpet in the bedrooms was tattered at the entrance and spotted. The hot tub was exceptional. The water pressure in the showers was exceptional..There needed to be more linens. There was five of us and only enough towels for the first day. I had to wash towels on the second day ( no washing liquid for washer) With bathing and the hot tub use there just weren't enough towels. Over all I give it a 7 out of ten. But I expected more...
I loved the neighborhood, the home, the location, the space. It was just great and the owner was really easy to reach when needed. I will surely try to stay again!! Thank you!
I wish owner had communicated with me prior to my vrbo assessment.
King bed had queen sheets that came off every nigjt they also didnt look like fresh sheets to start. If there had been extra sheets there i would have put them on.
Other than that it was a wonderful stay.
We had a fantastic time and loved staying here. It was in a great location and the cabin was perfect sized for our group. The cabin was clean and the beds were comfortable. Would absolutely stay here again.
Amazing experience for our family. Hatties Hideaway was perfect for 7 of us and is close to everything we wanted to do. Clean, well stocked, great location. Thank you!!!!
The cabin was great. Our only complaint was the check in process. We were not sent the code. It took an hour to finally get the code to get in. This was not easy with 4 kids. After that we had a great time. Loved having 2 master bedrooms
Cabin was in a nice location and exactly as described in bio, quiet and pretty neighborhood. We were close to the main strip in Pigeon Forge and all of the attractions. Hot tub was great and well maintained. Nice washer and dryer for laundry. The cabin itself needs some attention. The carpet is torn and stained in several places and needs replaced badly, but its a tough economy right now so hopefully the owner has plans to fix that. The floors throughout the cabin were not clean or vacuumed. The bathrooms need attention, dirty floors and bath mats. There was mold in and around both bathtubs and on the drain stopper. Overall it would have been a great stay if the cabin had been clean, better cleaning crew?
This cabin was beautiful. Very clean and spacious. Easy to access and there were plenty of notes and labels to navigate around the cabin and kitchen. We were extremely impressed with our entire stay and the added Christmas touch was a warm surprise. We hope to stay again. Thank you!
This was a nice home and accurately listed. The property manager was very responsive. My only complaint is that we had to provide our own toilet paper. Also, the shower liner needed to be replacement. But otherwise, a wonderful stay!
I would recommend to anyone staying in the Pigeon Forge area. It was fully furnished, located in a quiet, peaceful area and close to anything you need. We absolutely loved our stay!
This property was perfect for a girlfriend getaway. Location was great. Close enough to be convenient to the main road and far enough away to still be peaceful. The hot tub was relaxing. With 4 beds it was perfect for the 4 of us. The owner was quick to respond when an problem arised. I would recommend this rental cabin.
Well the pictures donât do justice. The front yard is a huge steep hill itâs not flat ya donât have any yard space to play in or anything the back part where the hot tub is was smaller then the pictures. There a house right behind those trees. We were literally in a housing neighborhood house on top of house. We like to be outside and enjoy our stay the outside is very misleading the inside was good except the living room was smaller then ya thought. We did have dirty pans and dirty filter and no cleaning supplies and we messaged Teresa and she sent her cleaning lady over the next day which was good she brought extra towels and cleaning stuff. Now I was in the master bedroom that has bath off of it. Went to wash the sheets like thr 4 days after our stay and what lied below was sickening. There was a dried blood spot on the mattress pad. I got grossed out bad. If I could upload pictures I would I do have that picture. Seriously the cleaners need to slow down and do their job better. I blame them not the owner cuz she was having some issues she needed to deal with to come over each time someone checks out the cleaner should of never ever put sheets on a blood stained and Iâm pretty sure it wasnât washed mattress pad. Thatâs a blood Bourne exposure we should never endure. Whoâs knows what or whoâs blood that was. Over all idk if Iâd stay here again due to no outdoor space at all to do anything at all. Driveway is super steep as the front yard ya roll down the yard.
We enjoy the Great Smoky Mountains so much that we would like to share our home away from home with you! Also check out our other property Bennett's Tree House. homeaway.com/4966988