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4/10 Médiocre
Tim S.
11 sept. 2024
Turtle Shack lives up to its name
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We arrived on Sunday the 1st. We were met by members of the cleaning staff who told us the carpet cleaners would be there Tuesday. Upon entering the house we discovered multiple issues. On the bedroom area there issues. One bedroom had a bifold closet door off the track. The hallway bathroom had mold on the shower curtain. The bunkbed room carpet stain of unknown origin. The deck on that level had one of the 2 chairs cracked. The top level had issues as well. There was rug on the deck containing dog feces. The window beside the television showed evidence of water damage. I could write my name in the dust on the television stand. If you walked barefoot on the carpet in the GREAT Room you left dusty footprints on the vinyl floor. The half bathroom on this floor had a dental floss stick on t h e floor. The house came with a charcoal grill. Unfortunately only 1 of the 2 handles were connected which resulted in $60 worth of swordfish falling into the sand. The house has great view and pool. I stayed home all day Tuesday waiting for the cleaners who never came at all. Another realtor had a rental available Saturday in Corolla. Beach realty was closed in Duck but had an office in Corolla which I reported to Lawerence since their app never worked. I also emailed them. I got an email on the 8th saying they would be in touch. I got this survey on the 9th. It is 310 on the 10th and I never heard back so I'm filling out the survey