This was not the property we stayed at. My family and I go to the Guadalupe every year. In February 2022, we booked a home for our family for July. Three days before we were heading to San Antonio, the property manager for the VRBO we booked called and cancelled us. We found this CYC property and booked immediately. Jay called immediately after and explained that VRBO goofed and the home was already booked for that weekend. So here we were, being cancelled AGAIN. Except, he didn't cancel! He apologized for someone else's error and THEN accommodated us at another one of his properties and kept us at the same rate we had already booked and paid for. We stayed in the CYC - Lounge and it was magnificent! Our family had a wonderful time and cannot wait to book again!
Excellent Communication, Cleanliness, and Absolutely the Best By Far!!!!
The home was absolutely astonishing. We left a previous location because of cleanliness and that location was absolutely horrible. The home was clean and had all items needed. We locked ourselves out of the home by one of the children that are used to using the bottom lock at our home however, the host was so nice about the situation. One small concern was addressed immediately we even requested an extended stay due to our home wouldn't be available at our check-out time. He was the most pleasant and easy person to communicate with and we definitely would recommend and even stay there again. Thank you for investing time in ensuring you have a nice place for people to stay.
We loved the aesthetic of this cute, cozy and very clean home. We were a little disappointed on not seeing the big Maguey plant that was advertised online. Our first night we had trouble sleeping due to neighbors blasting music for the WHOLE neighborhood to hear all night until who knows what time in the morning. Some family members werenât able to sleep til 3 am. We also didnât require any communication with the property manager because all instructions are really self explanatory and easy to follow. Other than that, we all enjoyed our stay and very much enjoyed touring San Antonio.
The house is very nice and clean and so comfortable, with a big smart tv on each room and one more in the living room, we had a great time in San Antonio, thank you Jay for everything.
Was the neighborhood concerning initially? Yes. Did it turn out to be fine? Yes. The house is very nice and clean. Everything needed for a nice stay seems to be provided. The only minor problems were that the shower heads donât have much pressure and the thermostat continually resets to 77 degrees and you have to turn it back down. We had a great time in San Antonio and were thankful for a clean home to come back to.