This property is in the heart of Sanctuary lakes estate right next to waterfront. All of us including kids thoroughly enjoyed the house. Best part is the kitchen openning up to the massive backyard space. Plenty of furniture in the living areas as well as bedrooms to help organise a large group like ours. Worth noting upstairs bathrooms do not have a privacy lock otherwise everthing else is excellent.
False advertising - No access to recreational facilities
Pros:
- Lovely estate with very well maintained lake
- Nice shaded walking trails nearby with playgrounds - great for kids
- Stovetop worked well for cooking. Large functional fridge
- Great view of the lake from the kitchen and dining area
- Host provided clean bath, hand towels and toilet paper for 2 nights
Cons
- FALSE ADVERTISING - There was no access to the recreational facilities list (pool, gym)
- No communication from before or after hours phone despite leaving multiple messages
- House smelt of bleech upon arriving
- Carpets throughout the house was sticky and unpleasant to walk on
- Garden not maintained (long grass) and found cigarette butts in the grass
- Dishes were filthy with some covered in food stains
- Only 2 wine glasses stocked with 1 chipped
- Found rubbish behind some of the beds
- Tiny kitchen bin supplied that was more suitable for a bedroom/office - No rubbish separation facilities supplied despite requesting guests to separate recycables and organic waste
- Large council bins were full to the brim upon check-in. We had to take our rubbish away as there was simply no room left for us to use
Amazing views, spent the weekend here. Cannot commend enough the cleanliness and amenities provided. House decor & views were a bonus, stress free check in & check out process. Would definitely stay again :)
I'm a traveler first and foremost, though Melbourne has been my home for the last 18 years. I've traveled substantially and have always enjoyed seeing new places through the eyes of locals. what I love most about Airbnb is the fact that I can share beautiful Melbourne with people from all over the world. As a local, I'm always here to help show you the best sites and tastes of the world's most livable city. For me, it is important to provide consistent and excellent service to our guests. We consider your satisfaction our profession and spend a lot of time working on improving everything from the layout of our houses to the information provided in our welcome packs. We want your experience to be flawless from start to finish, and work hard to ensure this is the case