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Thanks Elyssa, we really appreciated your special care to our home while your family stayed. Everything was tidy and I could hardly tell there was a pet. I also appreciate you relaying back what our Gardner said about the new grass in the back yard. It’s growing beautifully still. Thank you again and good luck in your travels.

Thanks Jared looking forward to it

Thanks Maria, I’m so happy you enjoyed our house. We love the location too and you were the first one to enjoy our new Pebble Tech on our pool. You and your friends were perfect guest. Oh and the wine I left you, is from Europa Village. One of our Favorites too. You might even be able to walk there from the house it’s one of the closest wineries closest to us. Looking forward to seeing you next year. Best, Araceli

Thank you so much Sloane for your patronage. We are delighted you will return annually! You and your friends were so respectful and kind, it would be my pleasure to host you again. We are constantly thinking of ways to make it more comfortable and fun, for a working from home vacation. I’m glad to know the house exceeded your expectations. See you next year.

Thanks for your Business Carole

I’m very Sorry Clare was so disappointed with the home that she was still insisting to rent from me for more months. It’s very confusing. Unfortunately, I was upfront with her about the possibility of the house not being available to rent longer due to some pool construction that we were currently scheduling. Clare and I had an agreement thru VRBO for ONLY, 30 days. She moved in on May 9th and on May 16th, I informed her we would be not renting past the 30 days. Her initial reservations clearly conflicted with my construction timeline. I, had already blocked off on my calendar. Still, I did delay construction to accommodate the 30 night stay for her. When I first spoke to Clare, I felt bad for her & her situation. She explained how she had a very bad experience with another home. I truly wanted her experience here to be fun, joyful and light. Therefore, I did try to meet ALL her request, I even purchased a new light fixture & a dresser, special for her stay in the fourth bedroom downstairs. The bedroom did not have a dresser, it has shelves for guest to put their clothing & items. The closet that can be dedicated to the 4th bedroom, is just a couple steps away, in the hall. I also allowed Clare and her adult son Daniel to move in days & hours earlier, at 11am instead of 4pm. Clare and her Daniel checked in before I arrived. I explained I had new cleaners, & needed to inspect the house after the cleaners were finished. I am a very conscientious host, I have over 12 years experience in this business. I always do a walk thru prior to my guest checking in. Most times, I arrive before my guest, I allowed Clare to move in first due to her desperation to get out of her previous house. My guest are always welcoming to me when I meet them in my home and vice versa, even after they have checked in. Whether I’m there to inspect the cleaners work &/or to meet/great the new guest to see that everything was in place & clean. I usually never have a problem. When I arrived, Daniel was the only one there & was very anxious for me to leave. I told him the cleaners were on their way back to get the comforter out of the dryer and I was bringing the bedding for the ONE, king size bed that was not made. He informed me he did not need them to come back and wanted me to leave after I changed the code on the door. He said, he was not gonna let anyone else in the house. I did not get a chance to show him how to use the pool pump and spa. He said, the videos Of my pool guys instructions would be fine. I also needed to install a light bulb in the bathroom downstairs. He said, he would do it, and would take care of everything else if something needed to be done. The outside trash cans only get picked up once a week. Therefore, they are gonna be full if you happen to check in just before trash day. There was a hairline crack on the bottom of the door, I told Clare we would be ordering a new door, in the meantime, I would patch it. But, the new door would not arrive until after her 30 day stay. I will say, I do regret not doing my walk thru but, out of respect for her son’s privacy and, he was so very anxious for me to leave. I left immediately after the locks were done. I was worried that I was intruding in on his space and did forget to give him the garage door opener. I did Fed Ex it to her after we both realized I still had it. A couple days later she insisted the light bulbs for the downstairs bathroom were not fitting in the fixture. She said she broke the new light bulbs. At that point, I called my Licensed electrician who has my front door code, to come and just replace the entire fixture. Clare’s schedule had to coordinate with his, she refused to have anyone there without her. I know the new fixture was installed in a timely manner in spite of. Another day goes by, Clare locks herself out of the house. She puts the deadbolt on the front door and goes out the garage. She blamed her being locked out on the code, she said that the code was not working. I did tell her the code has not changed. She said her son had access thru the garage. I asked her to have her or son call me back before I send anyone over to unlock the door. I never heard back from her. I believe, they must have also lost the remote control as well as dead-bolting the front door. I don’t think she wanted to admit that. I still do not have the remote control for the garage and will have to replace that. Another time, Clare calls that the pool is losing water and she doesn’t know why. I immediately send my pool guy, he informed me Clare, forgot to turn the pump back on after using the spa and does not really have a concept of how to use the controls. I called her and just suggested to review the pool video as often as she can, & that I or pool guy would also show her in person if she needed us to. Lastly, just a few days before she is about to move out and she tells me she’s been without electricity for 10 days and that because of that, the oven does not work. I did check with Edison, my Exterior Ring cameras, all were working just fine daily. Edison confirmed the electricity was on every day that month. All the appliances are new, 2 years old, I said I would personally inspect the oven & look for my warranty to coordinate a technician if needed. In the meantime she said she was still able to use the stove top and microwave. Sadly, It is so unfortunate, that I was unable give her a worry free fun stay. Yet, she said it was fun and wanted to stay longer. So I am confused. I did learn, I need to do my walk thru regardless of the urgency for someone else to move into the home. There is always room for improvement. This was a learning experience for me even after 12 years hosting.

I’m so happy to hear you loved your stay. Thank you for taking the time to review my home, we really appreciate your honest review.

THANKS BARBARA! YOU WERE THE PERFECT GUEST/RENTER.

Thank you Eric, You were an ideal guest. :) Happy Holidays!