family get together with family from CO staying in another condo
Oven was very slow to heat, limited silverware. Check in was very easy. We were very comfortable. Everything available to make it a very pleasant family get together.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
GOOD PLACE TO BE!
The property was nice. Our issue was the supplies that were supposed to be provided. We were to have towels, wash cloths, dish towel and dish cloth. We did not have the amount of towels we were supposed to. We had no dish cloth or dish towel. There was no toilet paper provided to start. We called the property manager to ask for the items. Some of the items were brought to us. However it was halfway through our stay before they arrived. We never received toilet paper, dish towel or dish cloth.
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I really had high hopes for this location based on photos. However, the property needs some maintenance. When we arrived (late in the evening on check-in day), the floors, kitchen counter, and sink were covered in sand. The linens that were stated to be provided were not (no linens for pull out sofa. I did accurately represent our party size at the time of booking.) The refrigerator freezer wasnât working correctly (it appeared to have frozen up and then thawed.) Over the course of the week, the freezer/fridge needed service because it stopped working entirely. And, the A/C unit also stopped working. The property management company was VERY quick to respond and brought coolers to save all our groceries, linens so our kids could sleep, and had someone come and fix the fridge and A/C very timely. But, these are a lot of problems to occur in a one week stay. Definitely didnât shed the best light on the owners. And, while the property management company responded quickly, I do feel they need better quality control of the cleaning and linens.
The property was great, clean, and very near many amenities. We have stayed at Five Seasons many times and were very happy all other visits. The exception this visit were extremely noisy neighbors one floor up (constant floor pounding from (7 AM until 1AM, unless they happened not to be there - which they usually were); we approached the tenants about the continued pounding on the floors early on the second day and were told "sure, ok baby". The noise stopped for maybe 15 minutes, but continued after that and for each day. Since it was a VRBO we really didn't know who else to contact, because it was obvious to us the person who gave us our packet was merely a check in person. The unit looked quite overcrowded when we visited, and we suspected that the children were left unattended many times. The overall rating of 3 stars was because of unbearable noise which is not category above.
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We will rent from the owners directly next time and not through this rental company. Issues with unit and felt unwelcome to contact management about it.
Everything was great, there was door with owner personal belongings that was open. I tried the keys given to me but they did not work. The ice maker doesnât work, but there were trays I used to make ice. Other than that everything was amazing. I
Pictures taken are of exactly what the condo offers- but in reality is in need of a deep clean. Ceiling fans are loaded with dust, couch is well worn, stove top is cracked. Everything listed is supplied, just needs an intense cleaning.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have rented from four different management companies over the past 15 years and this is my third year from from Myrtle Beach Management
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My family had a great time. Can't wait to come back next year.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is our 14th year at MBR and the first time that we have rented from Myrtle Beach Management. It was a well equipped, clean and comfortable condo. Highly recommend it to others.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved our condo. It was perfect for our large family. There were some minor issues with one of the toilets but nothing that made it operational. There was a ton to do and kids never got bored. We will definitely be back!
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The place looked like the pictures very nice. The second day in on our vacation the fan in the main bathroom started to make a loud noise to where it scared the kids. In the middle of the week I got locked out of my condo and then the whole time there were bugs crawling all over the place and walls. I had the resort maintenance come to the unit since I couldn't reach anyone at the office and then they told me our A/C was leaking out in the main hall way. They didn't know how the A/C unit was still working. I tried calling multi times during the week we were there about our problems and had no answers even during their office hours. Someone finally answered me on Friday. They told me since I didn't leave a voice-mail is why they didn't get back to me. I wasn't happy about the consumer service. I have been going there for 5 years with my family
I have been coming here over 7 years. Great amenities! Kids love the waterpark and all the choices of the other pools. The beach bar has nice entertainment in the evening for the entire family. Always love the beach! 2021 unfortunately nobody wants to work. So I was disappointed in the cleanliness of our unit. Ceiling fans were covered with heavy black dust, baseboards were dirty, walls and cabinets had food splatter in areas, blind to patio broke. The kitchen is really nice could use an updated dishwasher. Plenty of cabinets and counter space. Also it would be nice that the cleaning people didn't park right in front of the unit for those of use that need a parking spot to load the vehicle while we had to block traffic. The lady sat in her vehicle for an hour 8am while she watch me load the vehicle check out wasn't till 10. I asked her if she was leaving she said no waiting to clean units. I said something about parking and she ignore me. I will contact the leasing agent.
Overall I still love MBR nice family environment!
We had a great time and the check in process was smooth. The condo was nice and very comparable to some of the others we have stayed in over the years. We will be back in â22
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The resort is perfect for a family vacation with multiple pools, excellent beach access, plenty of parking and a central playground area. A particular unit we stayed in was the epitome of poorly maintained and very low end quality on all aspects. There were many items that were broken and the unit itself is simply dingy and not attractive. Stay at the resort but find a better unit.
This was perfect for our needs. The resort is quite large. You will probably want to drive to the beach access from this property but parking was not an issue. It was adequately clean.
I would say that the ceiling fans and blinds have a thick coating of dust that has been there a while. And coffee/soda was dripped down the front of the cabinet in front of sink which has been overlooked by cleaning. I would recommend maybe a "spring cleaning ".
Be prepared to bring *everything* as they only provide just enough toilet paper and other items for you to be able to get to the store for. I'm used to properties providing most items needed for a stay so this was unusual for us.
It wasn't as clean as I hoped especially with quite a pricey cleaning fee behind the doors in bathrooms were filled with dust bunnies. Counters were sticky.
It's listed as ocean front but you have to drive to the next complex within the resort to get to ocean..
Size was good, complex extremely quiet , clean and well maintained. The security team was Outstanding.
I would recommend changing mattresses and headboards. Every time you moved it made noises which made for a short night of sleep.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
room was clean, management was available if needed. I'm glad I rented this unit.
We enjoyed our vacation experience, the condo had everything we needed to have a lovely thanksgiving away from home. The condo could use some upgrades on the mattress and couch, they are worn down and no longer comfortable for lounging. The location was really convenient, short drive to the beach was great and condo is in a gated community making it easy and safe to enjoy long morning and evening walks.