Genteel Home Romanilla

Dear Catherine, Thank you for leaving a review. We are glad to know that you liked the apartment, its location and cleanliness. it would be a pleasure to welcome you again in the future. Kind regards, Quality Department.

Dear Gregory, Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team's dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip. Jose L.H. Campos Quality Department Manager

Dear Laura, We sincerely appreciate your kind words. We are pleased to hear that the flat exceeded your expectations and that you enjoyed your stay. We are glad that you appreciated the location of the flat with its proximity to the cathedral. We look forward to welcoming you again in the future. Quality Department

Dear Kathy, thank you very much for taking the time to share your personal experience in our apartment. We are very grateful for your highlights on the beauty of our installations and our excellent location. We also highly appreciate your kind words about our team, we are delighted to know that our dedicated staff plays a key role to our guests' overall experience. We are delighted to read that we were able to match your expectations on this occasion and hope to have the opportunity to welcome you back on your next visit to Granada. Aija T. Quality Department

Dear Jami, Thank you for taking the time to share your experience of your recent stay at our apartment. We're thrilled to hear that you enjoyed the excellent location. It's wonderful to know that you found the plaza charming and appreciated its car-free environment. We're delighted that you found the apartment to be very clean and spacious, providing you with a relaxing environment. We appreciate your note regarding the disposal of toilet paper and will ensure that this information is clearly communicated to future guests to avoid any inconvenience. Additionally, we apologize for any inconvenience caused by the lack of spices, cutting board, or towels in the kitchen. Your feedback is valuable to us, and we will take it into consideration to enhance the overall experience for our guests. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Quality Department.

Dear Paul, thank you for your kind words about the charm and beauty of the apartment. We are delighted to know that you appreciated these aspects during your stay. Regarding your concerns, we regret any misunderstanding about the absence of an elevator and private parking. These details are clearly stated in the property description, and we always encourage guests to review them beforehand to ensure the accommodation meets their needs. We also appreciate your feedback on the heating and water pressure. Rest assured, we will review these aspects to ensure they are functioning properly, as the comfort of our guests is our priority. We hope that, despite these inconveniences, you had an overall pleasant stay. It would be our pleasure to welcome you again in the future. Quality Department

Dear Joe, Thank you for your detailed feedback on your recent stay in Granada. We appreciate your comments and would like to address some of the points you raised. Firstly, we would like to highlight that on our website, you can find detailed descriptions of all our accommodations and buildings, including information on whether they have elevators or not. Additionally, due to the privileged location of the apartment, the plumbing system may be old, so we kindly ask guests not to flush toilet paper to prevent any issues. We are grateful for your advice regarding the beds, and we will take this into consideration for future improvements. Regarding the noise issue with the neighbor, we understand the importance of rest and will ensure that all guests are respectful of quiet hours to maintain a peaceful environment. We are glad to hear that you enjoyed the spaciousness of the unit and the view of Plaza Romanilla. We apologize for any inconvenience with the parking situation and the lack of kitchen equipment. Your feedback is valuable to us, and we will strive to make necessary enhancements for a more comfortable stay in the future. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit to Granada. Quality Departmetn.