Sur Rattlesnake Creek Missoula MT

So glad you enjoyed it! Thanks for being great guests!

Thanks, Casi. You were phenomenal guests! You took great care of our little spot; we greatly appreciate it!

You and your family were terrific!

Thanks for refilling/resetting the soft water unit!!

John, It was a pleasure. We hope to have you back!

These guests couldn’t have been more gracious for more respectful. Please come back!!

Dominic was an amazinglygenerous communicator

Regina and her family were wonderful guests! They treated our home as though it was their own, taking very good care of it! It was a pleasure to host you. Many thanks! Julie and Jeff

We are pleased that you have enjoyed your stays. While it is true that we did not see with our own eyes the issue at hand, we have a professional cleaner that did. The situation was far worse than what you suggested as a plausible explanation that being a wet towel being left on the bed. The mattress pad was wet thru and approximately a quarter of the mattress was saturated. We did not have the mattress lab tested but as it dried it turned yellow in color much like a urine stain does. Our interest in reaching out to you with notification of what was reported to us, was a simple gesture of courtesy. Your visceral response was a bit disturbing and your threats to “ruin us” and “sue us” has not been taken lightly. To state that a claim is fraudulent is an inappropriate assertion. While in your possession our mattress was damaged there is nothing fraudulent about that. And the cleaning crew has nothing to gain by informing us about damages they witnessed.. The rest of your complaints are just noise. First of all I was on the internet working full days at the same time you claim it was going down 8 times a day (your initial claim was 5 times a day not that it is material) for 5 minutes at a time and did not have the same or similar experience. The house is a 1960’s vintage home that was freshened up with new paint, floors and counters just a few years ago. It unfortunate that you prefer to shed responsibility for the condition of a property while in your possession. I wish you luck in finding a more suitable property for your future travels

We are so glad you enjoyed the creek, home, and Missoula. Thank you for being such respectful and lovely guests. We hope to host you again and would highly recommend your family to others.