Sur Rattlesnake Creek Missoula MT

So glad you enjoyed it! Thanks for being great guests!

Thanks, Casi. You were phenomenal guests! You took great care of our little spot; we greatly appreciate it!

You and your family were terrific!

Thanks for refilling/resetting the soft water unit!!

You were wonderful guest! Many thanks.

John, It was a pleasure. We hope to have you back!

These guests couldn’t have been more gracious for more respectful. Please come back!!

Dominic was an amazinglygenerous communicator

Regina and her family were wonderful guests! They treated our home as though it was their own, taking very good care of it! It was a pleasure to host you. Many thanks! Julie and Jeff

Thanks Leslie! I hope the fishing were biting for you too!! Be well!

This has been the worst of experiences we have had in all our years with VRBO. First to set the facts straight, Almaraz represented herself as a real estate professional representing high net worth individuals. And with airs rented the property for an extra day under the pretense of doing a property inspection to ensure it met with her clients expectations. So to be fair to her she has never seen the property nor did she witness the deplorable state it was left. To begin with the tenants destroyed every towel, hand towel and face clothes left for their use, 4 sets in all. Broke a lamp, stained curtains and a slip cover for our sofa. left dirty dishes in the cupboards, over twenty bags of garbage, two very large boxes of empty liquor bottles and some sort of lighting equipment for photography. It took our cleaners 3 days to restore cleanliness to our property after these so called high net worth individuals vacated. We contracted the rental of our property to 2 individuals that reportedly had a small well trained dog. This is an exception for us we typically do not permit dogs for obvious reasons. The dog left paw and nose prints all over a front window that could have only been made if it was on top of a kitchen table, so much for well trained. Every bed in the house was slept in. The bath tubs were left with what appeared to be urine and blood residue. Fortunately the shower curtains came clean after removing and washing. One of the Kitchen cabinets were discolored and will require repainting. Almaraz tries to fain the victim. But the reality is that we provided her pictures and itemized lists of expenses 3 days after her clients vacated at her insistence and knowing that the number would not be finalized. She immediately dismissed our 14 pages of documentation acknowledging a lamp was broken and demanded we resubmit a lower bill. The initial demand for payment was excessive but was intended to be a placeholder and was necessary to put everyone on notice that damage was done. That initial balance has since been adjusted as new information has been received. To suggest that we somehow are obligated to "Negotiate" is absurd, why would I negotiate. Almaraz wants me to absorb the expense bore from the bad behavior of her clients that has resulted in real damage to our property and real costs to us in restoring our house to the condition it was in prior to their occupancy.

We are pleased that you have enjoyed your stays. While it is true that we did not see with our own eyes the issue at hand, we have a professional cleaner that did. The situation was far worse than what you suggested as a plausible explanation that being a wet towel being left on the bed. The mattress pad was wet thru and approximately a quarter of the mattress was saturated. We did not have the mattress lab tested but as it dried it turned yellow in color much like a urine stain does. Our interest in reaching out to you with notification of what was reported to us, was a simple gesture of courtesy. Your visceral response was a bit disturbing and your threats to “ruin us” and “sue us” has not been taken lightly. To state that a claim is fraudulent is an inappropriate assertion. While in your possession our mattress was damaged there is nothing fraudulent about that. And the cleaning crew has nothing to gain by informing us about damages they witnessed.. The rest of your complaints are just noise. First of all I was on the internet working full days at the same time you claim it was going down 8 times a day (your initial claim was 5 times a day not that it is material) for 5 minutes at a time and did not have the same or similar experience. The house is a 1960’s vintage home that was freshened up with new paint, floors and counters just a few years ago. It unfortunate that you prefer to shed responsibility for the condition of a property while in your possession. I wish you luck in finding a more suitable property for your future travels