Superbe et luxueux appartement moderne sur la marina avec vue sur la mer

Dear Guest We are glad to know that you and your party of 4 adults enjoyed the apartment and found it comfortable for you all for your holiday. ALso that you found the facilities/equipment of good standard. We do try to accommodate everyone's expectations to the best of our abilities. It was nice too that your were able to use the pool to 'cool' off after exploring. We understand that you had some delightful trips into Spain and around the area and found some very nice local and not so local restaurants. It is indeed an area for enjoying the wonderfully fresh fish and seafood all harvested in the nearby Mediterranean Sea. We wish you well and hope to see you all again down in St Cyprien in the future. Suzanna

Dear Guests It is nice to know that your holiday was enjoyable and that you were pleased with the apartment and the complex, including the nearby shops and restaurants. I look forward to welcoming you back again in the future. Best wishes Suzanna

Dear Guests- it was a pleasure to have you come to stay in our family apartment once again and that you found it so well-equipped and comfortable. A lot of thought and work has gone into making it so for our guests. Also, to know that the heating, internet and Anglo-TV channels all worked well for you during your stay. We understand that you had some nice weather during January with sun and some days that reach up to the high teens. A nice break from cold, raining GB. We would be delighted to welcome you back again in the future. Thank you for your kind and informative response.

Merci beaucoup pour votre commentaire Julian. Je suis heureuse de savoir que vos vacances avec votre famille se sont bien passées et que l'appartement vous a donné entière satisfaction. Vous serez à nouveau les bienvenus à St Cyprien.

Cher invité nous vous remercions pour votre commentaire et il est bon de savoir que vous et votre père eu un séjour agréable dans l’appartement et que l’appartement atteint la plupart de vos besoins pour l’utilisation d’un fauteuil roulant. Je serais heureux de vous accueillir à nouveau si vous décidez de venir dans le futur. Suzanna PS. - Maintenant - nous avons rénové le salle de douche et c'était possible de access le douche avec le chaise roulant. sans problem. Merci Suzanne

Dear Guest thank you very much for your review. i am glad that you had an unforgettable holiday and that Josette was able to be of assistance. I will take note to also send the WLAN number by email as well as leaving it on the top of the modem. The shower room is small, but the bathroom is large and I hope you found that more satisfactory. Please come back again soon.

Thank you so much for your nice review and information about the area. It is indeed a peaceful part of France and not overpriced like many of the other Mediterranean seaside resort areas. I look forward to welcoming you back in 2018 and to an hotter August. Suzanna

Dear Guest Thank you for your review. It is indeed great to know that you had an enjoyable stay and that you felt that all the facilities were of a good standard. I look forward to welcoming you again in the future. Suzanne

Dear Guest Thank you so much for your review. It was good that the pool etc was not crowded, though it usually is not overly so even in high summer. I note what you mentioned about having two keys for the pool and will address this to the Management Agents for the future. Regards Suzanna

Dear Guest. That is so very nice of you to post a good review. Also that the apartment you found to be above expectations. We do try to provide guests with all possible amenities that can be available and accommodation in the apartment and make it as comfortable as possible. Like yourselves, many find overlooking the lagoon and the boats to be extremely relaxing. We hope to welcome you again in the not too distant future. Best wishes for the future. Suzanne et al.

Dear Guest. Thank you so much for your kind comments. It is reassuring to know that you found everything comfortable and to your liking.I would like to thank you for the excellent way you had left the apartment and the keys, internet etc after you stay. I came down again shortly afterwards and everything was in super order. I do hope to see you again in the near future. Best regards, S owner. PS- Thank you again for re-booking for the third season this past September 2016. It is always delightful to have you both as guests. Good luck for the future.

Dear Neville We are sorry to hear that you were less than perfectly satisfied with your stay with us. We have a long history of happy and contented guests here, so are very disappointed that you felt the service to be lacking. We were surprised to hear that you were cold - as in previous correspondence you had confirmed that “the apartment is quite warm enough.” 
In fact the apartment is equipped with 6 radiators/'eco' which do work, though not at high temperatures, such as those you experienced during your stay (24-28C). We are very sorry for your misunderstanding with regard to the climatisation heater. As explained to you at the time, this had been disconnected by the heating engineer as it needed a thorough service and re-positioning before the summer season. These machines get a lot of sand build up being near to the beach and winds. Therefore, it would have required a 'special' visit from the engineer, who would charge an extra call out fee, to re-connect it all again before the impending annual service. (NB- for other guests reading this, this was indeed carried out in time to be operational as an a/c for the hot summer) We do not include charges for incidentals such as heating and extra laundry in our flat rental rate, as this allows us to pass on savings for these items to our guests. Also since it is rare to need heating during the summer season in this area. Indeed, you will find that even top-end hotels charge for these things - they are factored into the room rate. Despite this, we do provide a "complimentary" 2nd set of sheets (p/p) for no extra charge, as a courtesy to guests, such as you indeed were given, who stay an extended time. We are proud of the fact that our beds are all equipped with memory-foam mattress toppers for our guests extra comfort, with the added option of firm or soft for the double. The apartment is one of the largest in the area and the bed sizes are all French standard. This may not be what North Americans are used to. Best wishes and good luck with your future rentals.

Dear Guest It is a pleasure to see that you have been finding some of the 'hidden' and not so hidden treasures of the area. It is indeed very historic and of interest to those who enjoy exploring antiquities. It is much less crowded than the Riviera area and indeed much less expensive still. Thank you for your feedback on the accommodation and the various attractions. We continue to strive to make sure that the guests enjoy their stay and pay attention to feedback and comments. You left the apartment in the same condition as when you arrived and this is much appreciated. Please come again in the future. S

Dear Guest Thank you very much for your good review. We do take care to provide the best possible comfortable beds for the apartment, even though 'one size does not fit all' and we provide the option of a memory foam topper or the firmer mattress for the double bed. We are glad you found them to your satisfaction. The fact that there are no cars or trucks rushing by at all times of the night and day, just the occasional boat, makes for a quiet repose as you say. Being nearer to the water we find is also a plus, as it is more sheltered and cooler in the hot summer days. We would be delighted to see you come again to stay and explore more of the area.

Dear Guests Thank you for such a good review. We are glad that you had a super stay and found the large swimming pool great for the children. It never seems to get too crowded and there are plenty of seats around it to accommodate all. Indeed, as you say, there is plenty to keep everyone occupied, including adventure camps for children up near Le Boulou in The Alberes. We have since added an airconditioning unit, but there does not seem to be much need for it as yet as the apartment is kept fairly cool by the water. We look forward to welcoming you again soon. Best wishes