6/10 Satisfaisant
Richard M.
28 janv. 2025
Les points forts : Propreté et emplacement
Les points faibles : Communication
okay but could have been wonderful
Weekenda communication was over whelming & pushy - I recognise that we were staying in a multi million dollar property but we have always met our payment deadlines and never caused any damage in over 20 years of similar family holidays. I am happy to give specific feedback in more detail.The property looked fabulous - from the online information right up to opening the door.We enjoyed our 8 day stays with many good things but a lot of niggling small issues, which I am also happy to provide constructive feedback. A lot of these could have been fixed before our arrival if you had a detailed specific check sheet for each property.The location was perfect.The pool where our grandchildren spent most of each day was the best we have ever experienced. For such a large house, the air conditioning was very effective. We did have a circuit trip and it took us a while to find the 2nd circuit board in the hallway cupboard.The kitchen was good with everything we needed, but we had to make a pantry on the shelves on the other side of the sink.We were very surprised that the entire house was full of personal things on walls and tables - everywhere - which all looked to be very precious - our grandchildren were incredibly careful not to go near any of the low tables.All of the remotes didn't work - we replaced the batteries.Several mattresses were too hard - yet we sleep on firm beds.I have reached the word limit. If these niggles are fixed, we would love to go backThank you
Richard M.
Séjour de 7 nuits en janvier 2025
