we had 3 adults and 3 11 year olds. the house was beyond perfect. you wonât want for anything. beautiful pool and yard with privacy. kitchen is great to cook and entertain in. we rented bikes and went everywhere on them. thank you for renting out such a magnificent home. we were so relaxed!!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was perfect for our party of 6. The upstairs bedroom was perfect for kids. The pool was big, the outside seating area was plentiful. The house was very clean and had everything we needed. The house was a 4 minute bike ride to the beach. We would rent this house again.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was lovely!! It's in a great location in Palmetto Dunes and in the middle of HHI, so very easy to get around.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great would rent here again
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
One of the best vacation experiences my husband and I have had. The property was even nicer than the pictures showed. We had a wonderful stay.
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The home was beautiful and well kept meeting our needs, except the lock passcodes did not work. After calling the rental center was given a new passcode which also did not work. Said I would get 1 key for our stay! Agent dropped off 2 keys and stated everyone knew the door lock passcode did not work! If so, why did I go through all of that trouble to begin with? Just tell me to come and get the keys to the home at the welcome center. Returned keys to the welcome center as on contract at 9:40 AM and received several phone calls about not "returning the keys, whom did I give the keys to and how I did not return them to the proper place!. Again the property was fantastic, management by the rental company with the door lock pass code and returning the keys did not meet my needs as the customer/renter.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The hime and pool were by beautiful. Everything was very clean. The location in Palmetto dunes is excellent. The dunes house near the beach was a great amenity.
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house we stayed at was beautiful, clean, well situated and near all the attractions we wanted to get to. House was better than it showed on the Internet.Check in personnel were rude, not helpful and didnât make us feel welcome. Felt like we were bothering them. Customer service training badly needed.Gate attendant at North Gate was also very rude as we tried to navigate the resort before we had all our check in materials.Liked the area but would probably try Sea Pines on future visit.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had a wonderful family vacation at Hilton Head at your your lovely home. House beautiful and very spacious!Loved covered porch over looking awesome pool and golf course. Will be back and highly recommend!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful time at Palmetto Dunes. The house was amazing. My only complaint is that I wish there was some sort of window treatment on the glass doors in the kids' bedroom upstairs.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The sleeping arrangements were perfect for our family. It was very nice to have our own pool since beach access was not as easy. (Bikes are a must.) The kitchen is very well stocked so it was easy to grill and eat there.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
House was great! Only thing that wasnât clean was the pool. It was really dirty when we got there on Saturday and we called but were told pool cleaners wouldnât be out until Tuesday. After cleaning the pool, it was cloudy all week. Aside from the master mattress, the rest were rough to sleep on. The upstairs mattresses had springs pop in them often. Also, all the blankets need washed. They all had stains on them. Lastly, we had an issue the last day with housekeeping. My father was staying until check time at 10 to then catch his flight. At 730, housekeeping opens his door while heâs still asleep. They thought the house was empty. He told them he planned on being there until check out at 10. At 9:05, they were back ringing the door bell wanting to come in! He let them in that point while he ate and watched tv but that shouldnât have happened, twice. Something needs to be done about that. Please follow up with me.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
House was great! Only thing that wasnât clean was the pool. It was really dirty when we got there on Saturday and we called but were told pool cleaners wouldnât be out until Tuesday. After cleaning the pool, it was cloudy all week. Aside from the master mattress, the rest were rough to sleep on. The upstairs mattresses had springs pop in them often. Also, all the blankets need washed. They all had stains on them. Lastly, we had an issue the last day with housekeeping. My father was staying until check time at 10 to then catch his flight. At 730, housekeeping opens his door while heâs still asleep. They thought the house was empty. He told them he planned on being there until check out at 10. At 9:05, they were back ringing the door bell wanting to come in! He let them in that point while he ate and watched tv but that shouldnât have happened, twice. Something needs to be done about that. Please follow up with me.
This was a beautiful house with plenty of room for our 2 families. The upstairs room with the bunk beds worked out great for the 4 kids. We did not even need to use the 3rd bedroom on the 1st floor as there were only 8 of us.
The house is situated in Palmetto Dunes which has beautiful grounds and easily accessible once you get to the island. Although the house is not on the beach, it was just a short walk to the nearest beach access which was nice. We definitely recommend renting bikes for the duration of your stay as riding bikes on the beach was one of the highlights of the trip!
The only negatives were 1) the master bedroom bed was extremely uncomfortable! Very hard and the pillows were terrible so I did not get a great nights sleep the entire week we were there and 2) the pool patio furniture as well as the furniture on the enclosed patio were dirty and moldy and really need to be replaced. We emailed pictures to the front desk because they were so bad. Luckily we had brought our own beach chairs so used those the entire time.
House was perfect for our group of 8 with an extra bedroom that was not used. The house was equipped with everything including linens and towels, toiletries, and kitchen essentials. My only complaint was that I had emailed the property manager before our trip about linens and had no response. So yes, we over packed! Beautiful pool, and resort!