2 Master Suites avec Steam Douches

Our family loved this house! Perfect ambience for a family vacation! There was plenty of space for our parents, and siblings with their small families. The children's room was prefect for the little ones to spend time with their cousins, as well as sufficient beds to allow for parental supervision.

Upon arrival we found the house clean and inviting. The kitchen begged to be cooked in, and the table set for our meals. We loved it! The bathrooms were ready, but could have used more attention. Corners were missed , and the shower glass was not cleaned after the previous guests as water marks/soap was present. The Jacuzzis were lovely, but unfortunately there wasn't anything present to wipe them down with in between uses so we only got to enjoy them once. Cleaning supplies for the master bedrooms, and kitchen should be available.

We were a little disappointed by the BBQ area.. From the property description, and the photos we expected one continuous BBQ/bar area to enjoy when we're by the pool. What we found was that the built in BBQ and cook top was chained up, and a separate BBQ was placed in front of the space. We were grateful an alternative was available, but it kind of broke up the picturesque space we thought we'd have; and made having a poolside clam bake more difficult. Hopefully that isn't a permanent change to the pool area, but if so the property info should be updated.

The management company was mostly efficient and quick to respond. We had a couple issues that people were sent in for rather quickly; only one incident where they did not clearly explain the issue to the maintenance staff, so that when they arrived they didn't exactly know where the issue was. The second person still didn't know, but we were present for this visit and were able to show him the problem. Its at that point we all realized that despite having submitted a clear and concise incident report and conversation with staff, there was a break down in communication between the management office and the field.

Overall I would rate our stay as a 5, we really did enjoy our time at the house. The kitchen and family room area is where we spent most our time, when we weren't at the beach or relaxing by the pool. The kids loved the pool, it was a fight to get them out every night! I would definitely recommend this house, and rebook in the future if we plan another large vacation.

Thank you Joe for everything!

Our family of 10 absolutely loved the home and property. We found it well furnished and spacious enough to accommodate our three separate groupings. When we weren’t at the beach or out biking, we spent most of our time in the back: swimming, fishing, rocking, grilling, and eating! From our first cup of coffee on the back porch looking out over the lagoon to our last swim of the evening, it was pure bliss!!

This house was just what we needed for our family vacation. We liked the open layout and large en-suite bedrooms. Access to the office room was very helpful as some of us had some work to finish while there. The pool was a good size, and it was nice to have pool toys and floats there already. Would’ve been perfect if the heated spa was included with the rental. The kitchen was well arranged and adequately supplied. We also appreciated having beach chairs in garage. We would definitely stay here again.

Lovely home in Palmetto Dunes on Hilton Head Island; Spacious, clean, bright, plenty of amenities; will gladly return!

The check-in process was great. no stopping at an office. getting the parking passes was easy. the home is beautiful. All the bedrooms were very nice. using the spa was a little challenging. We paid extra for spa heat but the heat was never turned on. called the management agency which took care of the problem and provided directions on how to use the spa. other than that, all was great. a very relaxing vacation. so nice to have a pool to ourselves! looking forward to visiting again!