The house wasn't the cleanest upon arrival. Sticky floor, dirty cutlery in the drawer, dusty doona covers, dusty shelves, absolutely filthy BBQ which we had to scrub clean to use are some of the items that stood out. The property has no WiFi and no phone reception. The gas bottle was empty and we had to spend $40 on a refill, thankfully the agent will reimburse that.
The owner (who is also the cleaner apparently) wants to be compensated for a small washable mark on the doona cover. Very unreasonable and disappointing. The agent is holding my bond and is apparently "investigating" the doona cover issue. I will never stay at this property and would never recommend it to anyone.
Obrien Real Estate in Cowes are the agent, they are very slow at resolving conflict and using common sense to determine an outcome.
Some extra attention to detail of the property condition would help rate the property for the amount it costs to stay there. It worked well for our large family staying there, nice short walk to beach.
House was very nice, clean and best location for holiday. Everything was very good but there was no hot water supply at all for whole 3 days. It was bit hard for the kids to adjust for shower time. I hope owner/ realestate check or advice guest before checkin. It was a long weekend so we didnât bother to inform or call anyone. Except that we enjoyed the house 100%.