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10/10 Excellent
Karen A.
19 oct. 2022
Wonderful rental home
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Casa Crane is a beautiful home with everything you need for a wonderful vacation. So many good restaurants close by and a beautiful beach just steps away. I would not recommend checking in on a Sunday. We were told the keys would be in the lockbox outside the rental company by 3:45. We arrived at the rental office at 3:45, and at 4:15 there were still no keys in the lockbox. Another renter was also waiting. We finally had to call the emergency maintenance number to try to contact someone as the office is closed on Sunday. Finally a girl showed up with the keys. I am disappointed that the rental company did not contact us to apologize for the inconvenience. We waited outside the office for almost 45 minutes. After being on the road for 13 hours, we were obviously exhausted, and this was very frustrating. An email or phone call from the rental company would have been appreciated. We understand things happen, but it could have been handled better. Other than that, the home is awesome!
